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No Attorney’s Fees Unless We Recover · Under Haw. Rev. Stat. §481I-1 to §481I-4 Hawaii Lemon Law

Hawaii Lemon Law Attorneys

You Can Get a Cash Settlement, a Replacement Car, or a Refund with Easy Lemon

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Statute-cited approach
2022 or Newer Vehicles
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$30M+**
Recovered
97%*
Resolution Rate
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Unless We Recover
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The 60-second answer

The Hawaii Lemon Law (Haw. Rev. Stat. §481I-1 to §481I-4) requires manufacturers to repurchase or replace a new motor vehicle with a substantial defect after 3 repair attempts for the same defect or 30 cumulative business days out of service. Under this statute, the manufacturer pays the consumer's attorney fees when the consumer prevails, no attorney fees unless we recover for you. Easy Lemon represents Hawaii drivers at every stage.

Steven Nassi

How your Hawaii claim gets built

Our lemon law work is directed by Steven P. Nassi, Esq., Managing Partner, Easy Lemon by RockPoint Law P.C. A Hawaii claim gets built on two things: the Hawaii lemon law statute, and the federal Magnuson-Moss Warranty Act, which applies in all fifty states. Send the repair orders and the purchase or lease paperwork, and we can tell you which of the two fits your vehicle.

Read Steven Nassi’s full bio →
Warning Signs

Is Your Car a Lemon?

Your car may be a lemon if it keeps going back to the dealer or the mechanic for the same problem. Under Hawaii law, the defect must make the car unsafe, unreliable or worth much less. The manufacturer or dealer must also have failed to fix it after several tries.

The same noise, shaking or warning light keeps coming back.

The dealer has worked on it multiple times and the problem is still there.

Your Rights

Understanding Hawaii's Lemon Law

Hawaii's Lemon Law is found at Haw. Rev. Stat. §481I-1 to §481I-4 and sets the rules for defective new vehicles in the state.

Statute
Haw. Rev. Stat. §481I-1 to §481I-4, Hawaii Lemon Law
Eligible Vehicles
New & leased vehicles within Hawaii's eligibility period
Repair Threshold
3 repair attempts OR 30+ days out of service
Remedies
Full refund, replacement, or cash settlement
Attorney Fees
Manufacturer can be ordered to pay attorney fees
Arbitration
Varies by state, we review what applies to your case
All within Hawaii's eligibility period (Within the express warranty term or 2 years from original delivery (whichever is earlier)). Hawaii law entitles you to a full refund, replacement vehicle, or cash settlement. No attorney fees unless we recover for you, in qualifying claims the manufacturer pays attorney fees.
The Process

How Hawaii's Lemon Law Process Works

1

Document Your Repairs

Ask for a repair order every time you visit a Hawaii dealer, even if the technician finds nothing. Under Haw. Rev. Stat. §481I-1 to §481I-4, these papers prove your repair attempts. Keep every receipt and work order.

2

Contact Easy Lemon

Send us your records. We check your repair history against Hawaii's statute and tell you if your car qualifies as a lemon. The consultation is free, with no obligation.

3

We File Your Claim

We prepare the claim and handle the paperwork. This includes any notice to the manufacturer that Haw. Rev. Stat. §481I-1 to §481I-4 requires.

4

Manufacturer Response

If Hawaii law gives the manufacturer a final repair attempt, it gets one. If the defect remains, Hawaii law entitles you to relief. Most claims then move toward settlement.

5

Get Compensated

You receive a refund, a replacement vehicle or a cash settlement. No attorney fees unless we recover for you.

Our Edge

Why Choose Us for Lemon Law?

Past Results

We've recovered over $30 million for our clients by securing refunds, cash settlements, and replacements.

Client-Centered Approach

We receive positive feedback from clients we have represented.

Fee-Shift Representation

Under Haw. Rev. Stat. §481I-1 to §481I-4, the manufacturer pays the consumer's attorney fees when the consumer prevails. No fee unless we recover compensation.

Focused Results

We know the stress defective vehicles bring, so we simplify the process for you.

At Easy Lemon, your success is our mission. Let us simplify the process and get you the justice you deserve.

Actual Settlements

Hawaii Lemon Law Results

These are actual settlements obtained by the firm, shown because we do not yet have enough resolved matters in Hawaii to report state-level figures. Prior results do not guarantee or predict a similar outcome; every case is different. See our recent settlements page for more.

$140,242
Florida

Buyback settlement

$120,514
Florida

Defect: a recurring defect

$119,218
Florida

Defect: electrical/ technology

$111,200
Florida

Defect: brake/ steering/ suspension

$110,122
Texas

Defect: electrical/ technology

$103,592
2024 Mercedes Benz Truck Glc300
Result

Defect: electrical/ technology

Results may vary. Prior outcomes do not guarantee a similar result. Each case is unique and depends on its specific facts and applicable law.

What You're Entitled To

What The Manufacturer May Owe You

Refund

You get your purchase price back, including taxes and fees, minus any use deduction Hawaii law allows.

Cash Settlement

You receive a payment for the unresolved defect and keep your car.

Vehicle Replacement

You get a comparable new vehicle in place of the defective one, at no extra cost.

Meet Our Team

Meet Our Legal Team

Our lawyers are only permitted to practice law in the jurisdictions in which they are licensed or have been authorized to practice.

Real Results. Real Stories.

What Our Clients Say

About the Hawaii Lemon Law

Answers anchored to Haw. Rev. Stat. §481I-1 to §481I-4, the statute that governs lemon law claims in Hawaii.

What is the Hawaii lemon law? +
The Hawaii Lemon Law is Haw. Rev. Stat. §481I-1 to §481I-4, and it covers new motor vehicles purchased or leased in Hawaii for personal, family, or household purposes, along with motor vehicles used for short-term rentals. The rules are the same across all eight Hawaiian islands, in Honolulu, Hilo, Kahului and Kapolei alike. An owner whose car still has a substantial defect after the repairs the law counts can ask the manufacturer to replace it or refund it in full, minus a reasonable use allowance.
How many repair attempts make a car a lemon in Hawaii? +
Hawaii requires 3 repair attempts for the same defect, or 30 cumulative business days out of service.
Does Hawaii count business days or calendar days in the shop? +
Hawaii counts business days for time out of service, so the time route is 30 cumulative business days out of service. A car can get there without reaching 3 repair attempts, and that is why we count the days from the dates on each repair order and ask owners to keep every one.
What kind of defect makes a car a lemon in Hawaii? +
The defect has to be a nonconformity under Hawaii's statute, one that substantially impairs the use, market value or safety of the vehicle. Our client bought a 2025 Volkswagen ID. Buzz in Hawaii on September 6, 2025. On September 10 it went into the shop with a warning message on the dashboard and electrical system problems. The technicians hooked it up to the diagnostic tool and put it on a battery tender, and the fault codes showed low voltage and electrical disruption in the high-voltage heater system. They de-energized the vehicle and inspected the wiring, and the wiring had no problems. Then they restored power and ran the tests, and the results confirmed that the high-voltage heater (ZX17) had failed and needed replacement. The dealer could not resolve it, and the ID. Buzz was out of service at least 30 days, with 88 miles on it at the time of the claim.
What is the time limit on a Hawaii lemon law claim? +
Hawaii gives you until the express warranty term ends or 2 years from original delivery, whichever is earlier. The 2 years start on the delivery date in your purchase or lease contract, and if the warranty term runs out before then, that earlier date is the one that counts. Notice rules and a separate statute of limitation can also apply, though, and waiting too long can cost you your rights.
Does the Hawaii lemon law cover a used car? +
No, a used car falls outside the Hawaii Lemon Law, because the statute covers new motor vehicles purchased or leased in the state for personal, family, or household purposes. But a used car can still have a claim under the federal Magnuson-Moss Warranty Act or another consumer statute if the defect showed up while the manufacturer's warranty was active, so we ask used-car owners for their warranty papers too.
Is a new car I leased in Hawaii covered? +
Yes, a new car you lease in Hawaii is covered like one bought outright, because the statute says purchased or leased in Hawaii, as long as the car is for personal, family, or household purposes. A motor vehicle used for short-term rentals is covered too.
What can I get if my car is a lemon in Hawaii? +
The statute names two remedies, a replacement vehicle or a full refund, and the refund comes minus a reasonable use allowance. Some cases end in a cash settlement instead, where the owner keeps the car and gets paid for the defect. The ID. Buzz ended in a buyback. Its heater needed replacing and the dealer could not resolve it, and Easy Lemon negotiated a $63,980 buyback for our client, which resolved our client's obligation on the vehicle. Past results do not guarantee a similar outcome.
What happens if the manufacturer acts in bad faith? +
Hawaii's law provides for potential treble damages for manufacturer bad faith.
Who pays the attorney's fees in a Hawaii lemon law case? +
If you prevail, the statute lets you recover attorney fees from the manufacturer. There's a federal version too, since the Magnuson-Moss Warranty Act (15 U.S.C. §2310(d)) shifts fees when a written warranty is breached, and so a Hawaii case can have a second fee-shifting route. On our side it's contingency, which means nothing upfront and no attorney's fee unless we recover for you. Costs are a separate matter. Clients may be responsible for certain costs and expenses of litigation, which can be deducted from any recovery, and it's all in the written fee agreement, which we go over with you on the first call.
Will I need to go to court in Hawaii? +
Most of the lemon law cases we handle settle with the manufacturer before a lawsuit is filed, so probably not. If one doesn't settle, Hawaii lets the consumer go directly to court or use voluntary arbitration, and nobody has to arbitrate first.

Frequently Asked Questions

How do I start a lemon law claim in Hawaii? +
You start with a call to 855-435-3666 or the free case review form at easylemon.com, and then we ask for the repair orders. A Connecticut client sent us four of them for a 2025 Audi Q5 bought new in Wallingford with 32 miles on it. By 8,008 miles it was back at the dealer. The dealer replaced the fuel filler cap, and it kept popping off. The dealer also did the same Audi service action twice. Then the check engine light came back after a remote software update, and later the car lost power and had to be towed in. The four visits came to 34 days out of service over four months. For a Hawaii car we hold orders like those up against the 3 attempts and the 30 business days, and if they meet one of them the manufacturer gets a formal claim and we negotiate, mostly by phone and email.
How long does a lemon law claim take in Hawaii? +
Some claims settle within weeks and others take months, especially when the manufacturer asks for its own inspection of the car. It helps to call us once you're close to 3 repair attempts for the same defect, and not wait until the deadline is near.
Do days in the shop count as much as repair visits? +
Days in the shop can count as much, because 30 cumulative business days out of service is its own route in Hawaii, apart from the 3 repair attempts. On a 2024 Audi Q8 e-tron in Texas the rear motor leaked coolant into its housing. The motor was replaced. Then the cruise control, the turn signals and the rear light bar started failing. Over three repair visits the car spent 166 days out of service.
What if the dealer says it can't find the problem? +
You still want the repair order, even when the technician writes down that nothing was found. A South Florida couple heard a noise from the back of their Kia Telluride. They took it in four times. Nobody at the dealer could say what it was. When they called us it had been out of service for more than 40 days, and Kia ended up buying it back. An intermittent defect can qualify under the Hawaii Lemon Law when it substantially impairs the vehicle, and we prove it with repair records, your own account and sometimes a technical expert.
Can I still file if my warranty has expired? +
You may still have a claim if the defect was written up before the warranty ran out. A defect reported while the warranty was active can still support a claim after the coverage ends, and that's why the first thing we look for is the oldest repair order that mentions it. But Hawaii's deadline stays where it is, at the end of the express warranty term or 2 years from original delivery, whichever comes first. Claims that fail usually fail because the defect was first reported after that Hawaii deadline, or because the repair orders never mention it.
Can I get a full refund, or a cash settlement and keep my car? +
A buyback gets you the purchase price back, plus certain fees, less the use allowance, while with a cash settlement you keep the car and get paid for the defect. A 2025 Toyota Tundra leased in North Dakota started misfiring in cylinder 6, and the misfire kept coming back. Toyota recommended a new short block. The truck spent 135 days in the shop, and then it was bought back for $53,364.14. In Connecticut the 2025 Audi Q5 was bought back for $43,451.81. The firm-wide results higher on this page run from $103,592 to $140,242. Past results do not guarantee a similar outcome.
What if my car doesn't meet the Hawaii repair count? +
There may be another route. Breach of warranty claims, the Magnuson-Moss Warranty Act and Hawaii's unfair trade practices and consumer protection statutes can each reach a defect that falls short of 3 attempts or 30 business days. The UCC implied warranties are one more, where merchantability under UCC §2-314 applies to sales of goods by merchants, used vehicles included, and fitness for a particular purpose under UCC §2-315 applies when a buyer relied on the seller's advice for a specific use, such as towing. Whichever route we use, if the case doesn't succeed you owe us no attorney's fee.
Do you take cases against every manufacturer? +
We take cases against domestic and foreign brands, and our published results include Tesla, Audi, GMC, Chevrolet, Toyota, Kia and Jeep in several states, and Volkswagen here in Hawaii. The 2023 GMC Hummer EV from Texas is in the results above. A 2024 Tesla Cybertruck in New York had 15 miles on it at delivery. Then it started losing brake pressure. It went back to Tesla service five times, 19 days out of service in all, and Tesla tried to fix the brakes four times before it bought the truck back. When a manufacturer won't cooperate, our attorneys negotiate first and litigate when they have to.
Do I need a lemon law lawyer in Hawaii? +
You can bring the claim yourself, but the manufacturer will have its own legal team. A lemon law lawyer knows what Hawaii's law requires and how the negotiation and the litigation work, and under the statute a consumer who prevails can recover attorney fees from the manufacturer. Whether to hire counsel is your decision.
Is there a lemon law attorney in Honolulu? +
Easy Lemon has no office in Hawaii, but our lemon law attorneys take cases from Honolulu, Pearl City, Waipahu, Kaneohe, Mililani, Ewa Beach, Kahului and the rest of the state by phone, email and e-signature. Our offices are in Manhasset NY, Newark NJ, Miami FL and Dallas TX. You upload the repair orders, the purchase or lease contract and the warranty booklet, and we send the written demand to the manufacturer and, if the case settles, prepare the settlement paperwork. Our lawyers practice only in the jurisdictions where they are licensed or have been authorized to practice.
Will I work with an actual attorney? +
Yes, one assigned attorney handles your case and you get a direct line, while support staff help with the documents. You'll see how it moves, because a copy of every letter we send comes to you and so does a note whenever the manufacturer answers. The first of those letters goes out once we've checked your repair orders against the 3 attempts and the 30 business days.
How experienced is Easy Lemon? +
Easy Lemon is a consumer brand of RockPoint Law P.C. Easy Lemon was founded in 2024, and our attorneys have 25+ years of combined experience, with Ron Kaniuk, the Florida managing partner, practicing law since 1997. We've represented 1,500+ clients in vehicle warranty disputes. The published case studies are on our site, easylemon.com, and the Hawaii one is the 2025 Volkswagen ID. Buzz buyback.

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Arbitration Board

Hawaii Lemon Law Arbitration

Hawaii does not require arbitration before a lawsuit, so the consumer may go directly to court or use voluntary arbitration. The general questions about these programs are answered in our lemon law FAQ.

If you do choose arbitration, a program takes the case once the repair history meets the threshold of 3 repair attempts for the same defect or 30 cumulative business days out of service, and after any written notice to the manufacturer that the statute makes a prerequisite. After that the timing is up to the program. A program's decision often binds the manufacturer. The consumer generally keeps the right to go to civil court, though appeal deadlines vary. If arbitration doesn't resolve the case, either side can file a civil suit, and the Hawaii circuit courts that cover Hilo, Kailua-Kona and Kailua are listed in the Statute-Cited Answers below. Most of our Hawaii cases never get that far, since they settle after our written demand.

State vs Federal

Hawaii Lemon Law vs Federal Magnuson-Moss

Most Hawaii cases can be brought under both laws, so we review each one under the Hawaii Lemon Law and under the federal Magnuson-Moss Warranty Act (15 U.S.C. §2301) and lead with the stronger one. Hawaii's law has the repair presumption and the buyback remedy, but Magnuson-Moss adds a federal fee provision, and it can also cover defects outside the Hawaii lemon law period. On repairs, Hawaii requires 3 repair attempts for the same defect or 30 cumulative business days out of service. But the federal act just asks for a "reasonable number" of repair attempts, and what counts as reasonable depends on the facts. Hawaii's deadline is the express warranty term or 2 years from original delivery, whichever is earlier, while the federal time limit is the length of the express warranty. The Hawaii law reaches new motor vehicles purchased or leased in Hawaii for personal, family, or household purposes, and motor vehicles used for short-term rentals. Magnuson-Moss applies to products under a written warranty, and that is why used cars often qualify. Hawaii law doesn't make you arbitrate before suing, and Magnuson-Moss does so only if the written warranty makes you use a program that meets FTC rules. A case under either one can be filed in state or federal court, and the federal fee rule is 15 U.S.C. §2310(d)(2). Hawaii's law adds potential treble damages for manufacturer bad faith.

Our client's 2025 Volkswagen ID. Buzz claim was brought under the Hawaii lemon law, and it ended in a buyback.

Practitioner Answers

Hawaii Lemon Law: Statute-Cited Answers

Haw. Rev. Stat. §481I-1 to §481I-4 doesn't make an owner arbitrate, so a Hawaii case that doesn't settle can go straight to court, and the first thing people ask is which court.

Which Hawaii court hears a lemon law case, from Hilo to Kailua?

A Hawaii lemon law case usually goes to the state's general civil trial court for the county where you live or where the car was sold. If arbitration does not resolve the case, Haw. Rev. Stat. §481I-1 to §481I-4 lets either side file a civil suit. Hilo and Kailua-Kona are both in Hawaii County, where the general civil trial court is the Circuit Court of the Third Circuit, and Kailua is in Honolulu County, where it is the Circuit Court of the First Circuit. Hawaii also has a lower court for smaller civil claims, so the amount in dispute can change where a case is filed. A Magnuson-Moss claim can also go to Federal District Court if damages are over $50,000 or party diversity permits it (15 U.S.C. §2310(d)(1)). In the end, which court hears a particular case still depends on its facts, the warranty issues involved and the law it is brought under.

What do Hawaii lemon law attorneys need from you?

The repair orders, every one, including visits where the technician found nothing. Our client's Volkswagen ID. Buzz claim rested on the dealer's own record, which started on September 10, 2025, four days after purchase, and confirmed that the high-voltage heater had failed. The rest of the checklist is short.

  • the purchase or lease contract, which shows the delivery date that starts the 2-year count
  • the warranty booklet, which shows the express warranty term
  • emails, texts and letters with the dealer or manufacturer
  • receipts for towing, rentals and lodging, since those costs are often recoverable

It helps to note the date, the mileage and the symptom each time the problem shows up. You can also look up your VIN for recall notices on the NHTSA site, nhtsa.gov/recalls.

What defects count under Hawaii lemon laws?

Under Hawaii's lemon law statute, a defect has to substantially impair the use, market value or safety of the vehicle, and scratches and small paint flaws usually don't. What Hawaii drivers bring us most is engine stalling and misfires, transmission shudder or failure, electrical faults that leave warning lights on (like the failed heater in our client's ID. Buzz), brake and steering problems, and driver-assistance (ADAS) systems that brake or drift on their own.

A 2022 Jeep Wrangler we handled in South Carolina was pulling right and vibrating three days after it was bought, at 186 miles. Later it got the "death wobble". By 28,280 miles it shook hard at highway speed. It went in for four repair attempts, one of them a recall repair, and the case was resolved.

How is the use allowance worked out in a Hawaii buyback?

The refund comes minus a reasonable use allowance for the miles you drove, and each state counts those miles its own way. A common formula divides your mileage by the car's useful life, usually 100,000 to 120,000 miles, and multiplies by the purchase price. Since a smaller divisor means a bigger deduction, we check the manufacturer's numbers before anything is signed. Registration, taxes and finance charges usually come back in the refund, and so do towing or rental costs, while attorney fees are paid separately from the buyback.

Statewide Coverage

Serving Drivers Across All of Hawaii

Easy Lemon represents Hawaii consumers across all eight Hawaiian islands. We handle Haw. Rev. Stat. §481I-1 to §481I-4 cases remotely, regardless of city or county.

HonoluluPearl CityHiloKailuaWaipahuKaneoheMililaniKahuluiEwa BeachKapoleiAll areas →

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