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No Attorney’s Fees Unless We Recover · Under N.Y. Gen. Bus. Law §198-a New York Lemon Law

New York Lemon Law Attorneys

You Can Get a Cash Settlement, a Replacement Car, or a Refund with Easy Lemon

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2022 or Newer Vehicles
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$30M+**
Recovered
97%*
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The 60-second answer

The New York Lemon Law (N.Y. Gen. Bus. Law §198-a) requires manufacturers to repurchase or replace a new motor vehicle with a substantial defect after 4 repair attempts for the same defect or 30 cumulative calendar days out of service. Under this statute, the manufacturer pays the consumer's attorney fees when the consumer prevails, no attorney fees unless we recover for you. Easy Lemon represents New York drivers at every stage.

Steven Nassi

Your New York lemon law attorney

Admitted in New York, 2004 · New York State Bar No. 4263489

Steven P. Nassi founded the firm and still runs it. Admitted in New York in 2004, NY Bar No. 4263489. Before that, Cardozo, where he was supervising editor of the Cardozo Law Review, and SUNY Binghamton before that. He has handled New York vehicle claims since 2004. If your car keeps going back to the shop for the same fault, he is the one who reads the file.

Read Steven Nassi’s full bio →
Warning Signs

Is Your Car a Lemon?

Your car may be a lemon if it keeps going back to the dealer or the mechanic for the same problem. Under New York law, the defect must make the car unsafe, unreliable or worth much less. The manufacturer or dealer must also have failed to fix it after several tries.

The same noise, shaking or warning light keeps coming back.

The dealer has worked on it multiple times and the problem is still there.

Your Rights

Understanding New York's Lemon Law

New York's Lemon Law is found at N.Y. Gen. Bus. Law §198-a and sets the rules for defective new vehicles in the state.

Statute
N.Y. Gen. Bus. Law §198-a, New York Lemon Law - New Car Lemon Law
Eligible Vehicles
New & leased vehicles within New York's eligibility period
Repair Threshold
4 repair attempts OR 30+ days out of service
Remedies
Full refund, replacement, or cash settlement
Attorney Fees
Manufacturer can be ordered to pay attorney fees
Arbitration
Varies by state, we review what applies to your case
All within New York's eligibility period (Within 4 years from original delivery (defects must first be reported within 18,000 miles or 2 years, whichever is earlier)). New York law entitles you to a full refund, replacement vehicle, or cash settlement. No attorney fees unless we recover for you, in qualifying claims the manufacturer pays attorney fees.
The Process

How New York's Lemon Law Process Works

1

Document Your Repairs

Ask for a repair order every time you visit a New York dealer, even if the technician finds nothing. Under N.Y. Gen. Bus. Law §198-a, these papers prove your repair attempts. Keep every receipt and work order.

2

Contact Easy Lemon

Send us your records. We check your repair history against New York's statute and tell you if your car qualifies as a lemon. The consultation is free, with no obligation.

3

We File Your Claim

We prepare the claim and handle the paperwork. This includes any notice to the manufacturer that N.Y. Gen. Bus. Law §198-a requires.

4

Manufacturer Response

If New York law gives the manufacturer a final repair attempt, it gets one. If the defect remains, New York law entitles you to relief. Most claims then move toward settlement.

5

Get Compensated

You receive a refund, a replacement vehicle or a cash settlement. No attorney fees unless we recover for you.

Our Edge

Why Choose Us for Lemon Law?

Past Results

We've recovered over $30 million for our clients by securing refunds, cash settlements, and replacements.

Client-Centered Approach

We receive positive feedback from clients we have represented.

Fee-Shift Representation

Under N.Y. Gen. Bus. Law §198-a, the manufacturer pays the consumer's attorney fees when the consumer prevails. No fee unless we recover compensation.

Focused Results

We know the stress defective vehicles bring, so we simplify the process for you.

At Easy Lemon, your success is our mission. Let us simplify the process and get you the justice you deserve.

Actual Settlements

New York Lemon Law Results

These are actual settlements obtained by the firm, shown because we do not yet have enough resolved matters in New York to report state-level figures. Prior results do not guarantee or predict a similar outcome; every case is different. See our recent settlements page for more.

$140,242
Florida

Buyback settlement

$120,514
Florida

Defect: a recurring defect

$119,218
Florida

Defect: electrical/ technology

$111,200
Florida

Defect: brake/ steering/ suspension

$110,122
Texas

Defect: electrical/ technology

$103,592
2024 Mercedes Benz Truck Glc300
Result

Defect: electrical/ technology

Results may vary. Prior outcomes do not guarantee a similar result. Each case is unique and depends on its specific facts and applicable law.

What You're Entitled To

What The Manufacturer May Owe You

Refund

You get your purchase price back, including taxes and fees, minus any use deduction New York law allows.

Cash Settlement

You receive a payment for the unresolved defect and keep your car.

Vehicle Replacement

You get a comparable new vehicle in place of the defective one, at no extra cost.

Meet Our Team

Meet Our Legal Team

Our lawyers are only permitted to practice law in the jurisdictions in which they are licensed or have been authorized to practice.

Real Results. Real Stories.

What Our Clients Say

About the New York Lemon Law

Answers anchored to N.Y. Gen. Bus. Law §198-a, the statute that governs lemon law claims in New York.

What is the lemon law in New York? +
It's the New Car Lemon Law, N.Y. Gen. Bus. Law §198-a, and it covers new motor vehicles purchased, leased, or registered in New York. A car qualifies when a defect that substantially impairs its use, market value or safety is still there after 4 repair attempts for the same defect, or after 30 cumulative calendar days out of service. The manufacturer then owes a replacement vehicle or a full refund, minus a reasonable use offset. The same statute applies from Buffalo to Manhattan, including Rochester, Yonkers, Syracuse and Albany.
What is covered under the New York lemon law? +
Warranty defects that substantially impair the car's use, market value or safety. A check engine light that comes back after every visit can qualify, and so can an engine that stalls or misfires, a transmission that shudders, electrical problems that leave warning lights on, brake and steering faults, or driver-assist systems that brake or drift on their own. So can a recall repair that didn't fix the problem. Scratches and small paint flaws usually don't. The car also has to be a new motor vehicle, purchased, leased, or registered in New York.
Is there a used car lemon law in New York? +
Yes. New York has a separate Used Car Lemon Law (§198-b), apart from the new car law in §198-a, which is written for new motor vehicles. A used car whose defect first showed up while the manufacturer's warranty was active may also have a claim under the federal Magnuson-Moss Warranty Act, so it helps to keep whatever warranty papers came with it.
How long do I have to file a lemon law claim in New York? +
Within 4 years from original delivery. The earlier deadline is the one people miss: the defect must first be reported within 18,000 miles or 2 years, whichever is earlier. That makes the date and the mileage on the first repair order for the problem matter more than most owners expect. It also matters once the warranty has run out, because a defect reported while the warranty was active can still support a claim after the coverage ends.
How many repair attempts does New York require? +
Four for the same defect. But the count isn't the only way in, because 30 cumulative calendar days out of service also qualifies a car, and days from different defects add up. Our client's 2023 BMW 760i xDrive went to an authorized BMW dealership 4+ times and spent 30+ days out of service for hesitation, rough shifting and intermittent loss of power. The dealer did software reflashes. Then it did adaptive learning resets and transmission calibrations, and the problems kept coming back. Its air suspension made abnormal noises, and adaptive cruise control and lane-keeping assist had intermittent faults. We count each attempt from a dealer repair order like those, so it helps to ask for one every time, even when the technician finds nothing wrong.
Do I have to send the manufacturer a certified letter in New York? +
No, not in the ordinary case. New York works differently from most states here. You report the problem to the manufacturer, its agent or its authorized dealer, and it's the dealer who has to forward written notice to the manufacturer by certified mail, within seven days. Telling an authorized dealer is enough, and New York doesn't make you notify the manufacturer directly.
What can I get if my car is a lemon in New York? +
A replacement vehicle or a full refund, minus a reasonable use offset. Those are the two remedies in the statute. Many claims settle for cash instead, and then you keep the car. Two of our published New York matters ended that way, the 2024 GMC Acadia and the 2023 BMW 760i xDrive.
Who pays the attorney's fees in a New York lemon law case? +
The manufacturer, when you win. Under the statute, a consumer who prevails can recover attorney fees from the manufacturer. And the federal Magnuson-Moss Warranty Act (15 U.S.C. §2310(d)) offers a second route to fees when a written warranty is breached. We handle New York cases on contingency. You owe us nothing upfront, and there is no attorney's fee unless we recover for you. In our 2023 Mercedes-Benz GLE Coupe case, the clients paid nothing and Mercedes-Benz paid all attorney fees. Dealers supply repair orders for free, and we cover the filing costs while the case is open. Our fee agreement is a single page, and we walk you through it on the first call.
How long does a lemon law case take in New York? +
Some claims settle in weeks and others take months, especially when the manufacturer asks for its own inspection. Most New York cases we handle settle at the written-demand stage, without a lawsuit. If the manufacturer has its own dispute program, that step comes first and adds time. Files move faster when the repair orders from the dealership are complete, with the date, the mileage and the complaint written on each one. You won't need to appear anywhere to open a claim, because nothing in §198-a requires it.
What if my New York lemon law case is not successful? +
Then you owe us no attorney's fee, and there are no hidden fees either. We pay the case costs up front, including filing fees and expert fees. When claims fail, it's usually because the defect was first reported after the New York deadline, or because the repair orders never mention it.
Do you have lemon law lawyers in NYC? +
Yes. Our New York office is in Manhasset, and New York cases are handled by attorneys admitted in New York: Steven P. Nassi, Natalie Nassi and Liam Jones. Most clients from the five boroughs all the way up to Buffalo don't need to come in. We manage everything by phone, email and e-signature, and we send you copies of all our letters as well as a note when the manufacturer responds.
What happens to the title of a lemon in New York? +
New York requires the title of a returned vehicle to show that it was returned for a warranty defect.
Is Easy Lemon legit? +
Easy Lemon is a consumer brand of RockPoint Law P.C. Easy Lemon was founded in 2024. Our attorneys have 25+ years of combined experience and have represented 1,500+ clients in vehicle warranty disputes, and Ron Kaniuk, our Florida managing partner, started practicing law in 1997. Our offices are in Manhasset NY, Newark NJ, Miami FL and Dallas TX. The New York case studies, including the Tesla, Toyota, GMC, BMW and Mercedes-Benz matters, are published on easylemon.com, so you can read them before you call.

Frequently Asked Questions

What is the lemon law process in New York, and how does it start? +
It starts with a call to 855-435-3666 or the free case review form on easylemon.com, and then we ask for your repair orders. One set came from a 2023 Mercedes-Benz GLE Coupe bought in October 2022 with 20 miles on it. The check engine light kept coming on. Mercedes-Benz performed a recall on the engine and fuel pump, and the light came back within weeks. An airbag warning light had come on during that first long visit too. On the second visit the coolant warning joined in, and the car ended up with 106 days in the shop over three visits, 74 of them on the first one. We check orders like those against the requirements of §198-a, and if they meet them, the manufacturer gets a written demand and we negotiate. Most of this happens by phone and email.
What if the dealer says they can't duplicate the problem? +
You still want the repair order. A couple from South Florida returned their Kia Telluride four times because of a noise in the back, and no technician was able to find the reason. All four trips counted. When they finally contacted us, the car had been out of action for over 40 days, and Kia bought it back. In New York an intermittent defect can qualify too if it substantially impairs the car, and we prove it with the repair records, your own account and sometimes a technical expert. It helps to record the date and mileage every time the problem occurs, to keep emails, texts and letters with the dealer or manufacturer, and to keep receipts for towing, rental cars and hotel stays, because these expenses can often be recovered. You can also check for open recalls on your vehicle at nhtsa.gov/recalls.
Should I take the manufacturer's first offer? +
Not until someone has checked it against what the statute provides. Our client's 2023 Toyota RAV4 Hybrid went in four times for a defect that kept coming back after repairs, and it didn't get a loaner car on any of those visits. After it had spent 140-plus days, nearly five months, at the dealership, we sent the formal lemon law demand. Toyota Motor Sales then offered $1,000 in attorney fees but made no mention of taking the car back. We rejected this and continued to press through Toyota's New York Regional Office, and in the end Toyota bought the car back. The car was returned at Plaza Toyota in Brooklyn on January 29, 2026.
Do days in the shop count as much as repair visits? +
Yes, and the 30 days are cumulative. Our client's 2024 GMC Acadia, bought new from S and H Associates LLC in New York on September 23, 2024 with about 190 miles on it, went to the dealer five times. One visit ran from April 2 to July 15, 2025, which kept it off the road for 105 days in a row. The left-side object detection module had shorted internally, the lift gate release switch had to be replaced and the radio kept failing, which was diagnosed under GM bulletin 24-NA-193. The key fob transmitter had shorted internally too, the passenger-side rear marker light was out and the wireless charger didn't work, and the SUV reached 163+ days out of service in total, more than five times New York's 30-day threshold. That total includes a fifth visit from August 18, 2025, when it stayed 34+ days with the radio screen and instrument cluster blacking out while driving and the lift gate opening by itself. A 2024 Audi Q8 e-tron in Texas was out for 166 days over three visits after its rear motor leaked coolant.
What is a cash settlement, and do I have to give back my car? +
No, with a cash settlement you keep the car and the manufacturer pays you for the defect. The car goes back in a buyback or a replacement. The owner of a 2025 Audi Q5 in Connecticut got a $43,451.81 buyback, and the firm-wide results listed above run from $103,592 to $140,242, most of them from Florida and Texas. Past results do not guarantee a similar outcome. Which remedy we go after depends on New York law, your repair history and what you want.
Can I get out of a leased car under the New York lemon law? +
Yes. The law covers new motor vehicles leased in New York as well as purchased ones. One published lease case is from another state, a 2025 Toyota Tundra leased in North Dakota. It had a cylinder 6 misfire, and Toyota recommended replacing the short block. After 135 days in the shop the truck was bought back for $53,364.14. Past results do not guarantee a similar outcome.
Do you take cases against every manufacturer? +
We take cases against domestic and foreign brands, and our published results include Tesla, Audi, GMC, Toyota, Kia and Jeep. A 2024 Tesla Cybertruck bought in New York had 15 miles on it at delivery and then started losing brake pressure, a safety hazard on a 6,800-pound electric truck. It went back to Tesla service five times for electrical, braking, steering, suspension and body and trim failures, 19 days out of service in all. On the first visit the complaints included trouble holding highway speeds. Tesla tried to fix the brakes four times before it bought the truck back. A 2022 Jeep Wrangler we handled in South Carolina pulled right with a vibration at 186 miles, and the "death wobble" came later. Our published New York matters also include Mercedes-Benz and BMW. If a manufacturer won't cooperate, we negotiate first and go to court when we have to.

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Arbitration Board

New York Lemon Law Arbitration

If the manufacturer has its own dispute resolution program, you must use it first to get a refund or replacement in New York. There is also a separate arbitration program at the state level; this is optional for you, and all manufacturers must participate if you select it. We check which program applies first, and our lemon law FAQ covers the other steps.

Manufacturer program

Which program do you have to use first?

The manufacturer's own program, when it has one and you want a refund or a replacement. Its rules set the timing, so the calendar changes from one manufacturer to the next. We read the warranty booklet to see whether there is one.

State program

Can the manufacturer refuse the state program?

No. Every manufacturer must take part if you choose it.

Before filing

What has to happen before arbitration?

The repair history has to meet the §198-a threshold, 4 repair attempts for the same defect or 30 cumulative calendar days out of service. The problem also has to have been reported to the manufacturer, its agent or its authorized dealer, and a report to the dealer counts. We gather the repair orders, the purchase or lease contract and the warranty booklet, and we prepare the filing for whichever program applies.

State vs Federal

New York Lemon Law vs Federal Magnuson-Moss

We review New York cases under both the state lemon law and Magnuson-Moss, and our 2023 Toyota RAV4 Hybrid and 2024 GMC Acadia claims in New York were brought under both.

State

New York's lemon laws

New York requires 4 repair attempts for the same defect or 30 cumulative calendar days out of service, and claims must be filed within 4 years from original delivery, with the defect first reported within 18,000 miles or two years, whichever is earlier. This law applies to new motor vehicles purchased, leased or registered in New York; used cars are covered separately under §198-b. If a consumer wins, the manufacturer pays the attorney fees, and if the manufacturer has its own dispute program, you must use it first to get a refund or replacement, while the state program is your choice.

Federal

Magnuson-Moss Warranty Act (15 U.S.C. §2301)

The federal law only requires "a reasonable number" of repair attempts, and how many counts as reasonable depends on the specific circumstances. The time limit is the length of the express warranty, which lets you pursue defects outside New York's lemon law period, and used cars often qualify because the law applies to anything sold with a written warranty. Under federal law, arbitration comes first only if the written warranty makes you use a program that meets FTC rules, fees come under 15 U.S.C. §2310(d)(2), and cases can proceed in state court or federal court.

Practitioner Answers

New York Lemon Law: Statute-Cited Answers

What do New York lemon law attorneys need from you?

All repair orders, the purchase or lease contract and the warranty booklet. Under N.Y. Gen. Bus. Law §198-a the 4-year clock starts running from the date of delivery on the contract.

When does the owner send a certified letter?

Rarely. In the ordinary case the dealer forwards written notice to the manufacturer by certified mail within seven days of your report (§198-a(b)(1)).

Certified mail from the owner matters in two narrow cases. The first is notice that a dealer refused to start work on your vehicle within seven days (§198-a(b)(2)), and that notice triggers a 20-day countdown. The other case is the motor-home notice at §198-a(b-1)(6). Otherwise, reporting to an authorized dealer is sufficient according to the law. We check to see if either of these narrow cases applies to you.

How is the buyback offset calculated in New York?

The first 12,000 miles do not incur any deduction. After that, the offset is calculated as purchase price times (miles driven over 12,000 divided by 100,000). Many states use a useful life of 100,000 to 120,000 miles, but New York has its own specific rule. Registration fees, taxes, finance charges, and towing or rental costs usually go into the refund. Attorney fees are separate from the buyback. We check the manufacturer's calculation against the statute, because using a smaller divisor for miles results in a bigger deduction.

Which New York court hears a lemon law lawsuit?

Usually the Supreme Court of the State of New York, the state's general civil trial court, in the county where you live or where the car was sold. In New York City it sits in all five counties, Bronx, Kings (Brooklyn), New York (Manhattan), Queens and Richmond (Staten Island), and outside the city it's the Supreme Court for Erie County for Buffalo, Monroe County for Rochester, Onondaga County for Syracuse, Albany County for Albany, Oneida County for Utica, Broome County for Binghamton, Tompkins County for Ithaca, Niagara County for Niagara Falls, Schenectady County, Nassau County for Freeport and Westchester County for Yonkers, New Rochelle and White Plains. New York also has a lower court for smaller civil claims, so the amount in dispute can change where a case is filed. A Magnuson-Moss claim can go to federal District Court (15 U.S.C. §2310(d)(1)) when damages exceed $50,000. In the end, which court hears a case depends on its facts, the warranty issues and the law it's brought under.

Lemon law or a UCC implied warranty: which one fits?

The lemon law covers new vehicles; UCC implied warranties are part of New York's commercial code and apply to sales of goods by merchants, including used cars. Merchantability under UCC §2-314 is a lower standard than the lemon law's substantial impairment. UCC §2-315 covers fitness for a particular purpose and applies if a buyer relied on the seller's advice for a specific use like towing. Claims of breach of warranty, along with New York's unfair trade practice and consumer protection laws, can also reach defects that fall short of the repair count.

Statewide Coverage

Serving Drivers Across All of New York

Easy Lemon represents New York consumers from Buffalo to Manhattan. We handle N.Y. Gen. Bus. Law §198-a cases remotely, regardless of city or county.

By Manufacturer

New York by Manufacturer

New York-specific manufacturer pages: notice procedure for that automaker, defect patterns by model line, and how each interacts with N.Y. Gen. Bus. Law §198-a.

Chevrolet × New York

Silverado, Tahoe, Equinox, Bolt EV: GM notice procedure, NY AG / NYSDRA arbitration under §198-a, four-attempt and 30-day patterns, salt-belt and transfer-case defect classes.

See page →

Jeep × New York

Wrangler 4xe, Grand Cherokee, Wagoneer cluster: FCA US LLC (Stellantis) notice procedure, NY DOS arbitration or court under GBL §198-a, salt-belt and 4xe cold-soak defect classes.

See page →

Ram × New York

Ram 1500 / 2500 / 3500 / ProMaster: GBL §198-a DOS arbitration or court, salt-belt frame and brake corrosion, Cummins relay fire (21V-798), tailgate latch (22V-904).

See page →

Dodge × New York

Charger / Challenger / Durango / Hornet / Daytona EV: GBL §198-a DOS arbitration or court, salt-belt Charger/Challenger brake-line corrosion, Durango ABS/ESC, Hornet PHEV cold-soak failures.

See page →

Volkswagen × New York

Atlas / Tiguan / Taos / ID.4 / Jetta / ID. Buzz: GBL §198-a DOS arbitration or court. ID.4 door handle in NY winter rain (23V-312/24V-651), Tiguan/Taos 22V-176 rear suspension, Atlas airbag delay (22V-152).

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