Do You Qualify?
It takes about a minute. Four questions, and you find out if the lemon law may apply.
You Likely Qualify!
Your answers line up with the basic lemon law test. The next step is for an attorney to confirm that from your repair orders. Because we work on a contingency basis, there are no attorney’s fees unless we recover for you.
You May Not Qualify Under Standard Lemon Law
Your answers fall outside the usual lemon law test. That does not rule out other consumer protection laws. Contact us anyway.
📞 Talk to an Attorney: (855) 435-3666 Get a Free Second Opinion →Hilo, HI
Lemon Law Attorneys
Pursue a Refund, Replacement Car, or Cash Settlement
No attorney’s fees unless we recover for you.
How your Hawaii claim gets built
Our lemon law work is directed by Steven P. Nassi, Esq., Managing Partner, Easy Lemon by RockPoint Law P.C. A Hawaii claim gets built on two things: the Hawaii lemon law statute, and the federal Magnuson-Moss Warranty Act, which applies in all fifty states. Send the repair orders and the purchase or lease paperwork, and we can tell you which of the two fits your vehicle.
Read Steven Nassi’s full bio →Free Case Review
See If You Qualify
We have handled 3,000+ cases.‡ No attorney’s fees unless we recover for you.
Hawaii Lemon Law Thresholds
- ✓ 3 repair attempts for the same defect
- ✓ 30 cumulative business days out of service
- ✓ Filing deadline: Within 1 year after the lemon law rights period ends (the rights period is the express warranty term, 2 years or 24,000 miles from delivery, whichever comes first)
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Let's see if your car qualifies for a lemon law claim.
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This helps us understand your case better.
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Thank you for choosing Easy Lemon. We'll fight to get you the remedy the statute provides.
Hilo Lemon Law Basics
The law that applies in Hilo is Hawaii's lemon law, Haw. Rev. Stat. §481I-1 to §481I-4, and it covers new motor vehicles purchased or leased in Hawaii for personal, family, or household purposes. You may have a claim if your repair orders reach one of the repair limits in the box above while the defect is still there and you are inside the deadline. The statute text, the filing deadlines and the rules on used cars are on our Hawaii Lemon Law Attorneys page.
How a Hilo Lemon Law Claim Works
This is what happens after you call us from Hilo.
Document Your Repairs
Keep every repair order from your Hilo dealership, even the short ones. Under Hawaii's lemon law, those papers are the written proof of each repair attempt.
Free Case Evaluation
We read your repair history against the Hawaii statute and tell you whether the car qualifies. The review costs nothing, and there are no attorney's fees unless we recover for you.
We File the Claim
We write and send the paperwork. We deal with the manufacturer for you.
You Get Compensated
A successful case usually ends with a refund, a replacement vehicle or a cash settlement. There are no attorney's fees unless we recover for you.
Is Your Hilo Car a Lemon? Hawaii's 3-Step Test
Does the Defect Substantially Impair Use, Value, or Safety?
Under Hawaii law, the defect has to substantially impair the vehicle's use, value, or safety.
Have You Met the Repair Attempt Threshold?
In Hawaii the test is 3 repair attempts for the same defect or 30 cumulative business days out of service, as long as the claim is brought within the deadline in step 3. Count the visits on your repair orders to see where you stand.
Did It Happen Within the Rights Period?
In Hawaii, a claim must be filed within 1 year after the lemon law rights period ends. The rights period is the express warranty term, 2 years, or 24,000 miles from delivery, whichever comes first. We check that deadline against the delivery date on your contract and the dates on your repair orders.
If you are not sure about your dates, call us. The consultation is free. 📞 (855) 435-3666
If you think you are past a deadline, call us anyway. We may still be able to help.
Court and Venue in Hilo
Hilo is in Hawaii County. Hawaii County's general civil trial court is the Circuit Court of the Third Circuit. Hawaii also has a lower court for smaller civil claims, so the amount in dispute can change where a case is filed. Which court hears a particular case still depends on its facts, the warranty issues involved and the law it is brought under.
The Hawaii lemon law is Haw. Rev. Stat. §481I-1 to §481I-4. The consumer may go directly to court or use voluntary arbitration.
The repair test in the statute is 3 repair attempts for the same defect, or 30 cumulative business days with the vehicle out of service. The statutory remedy is a replacement vehicle or a full refund, minus a reasonable allowance for use. Fees come through the state certified arbitration program: the prevailing party, consumer or manufacturer, may be allowed reasonable attorney fees.
Open recalls on your vehicle can be checked against NHTSA records at easylemon.com/recalls. A recall alone is not a lemon law claim.
Sources: Hawaii State Judiciary, Third Circuit; Hawaii State Judiciary, Circuit Courts; Hawaii State Judiciary, court structure; U.S. Census Bureau, 2020 place-by-county file. Court names checked September 26, 2026.
Hawaii Lemon Law: The Rules That Decide a Hilo Claim
We covered the repair test and the arbitration rule in the Court and Venue section above. Below are other Hawaii rules that can matter to a Hilo claim.
Notable provisions of Hawaii Lemon Law
Hawaii counts business days for out-of-service calculations. The law also covers motor vehicles used for short-term rentals, and it provides for potential treble damages for manufacturer bad faith.
Meet Your Legal Team
Steven Nassi, Esq., Founder & Managing Partner
Founded Easy Lemon so consumers could get real representation with nothing owed up front. B.A. from SUNY Binghamton, J.D. from Benjamin N. Cardozo School of Law. Supervising Editor, Cardozo Law Review. Published in Law360, Lexology, and Risk Management Magazine.
Serving Hilo & Surrounding Hawaii Communities
📍 Hilo Neighborhoods
We take cases from Downtown Hilo, Waiakea, Puainako, Keaukaha and Pepeekeo.
🏖️ Hawaii County
Nearby: Puna, Pahoa, Volcano, Honokaa and Waimea.
What The Manufacturer Owes You
Under the statute, the remedy open to Hawaii drivers is a replacement vehicle or a full refund, minus a reasonable allowance for use. If your Hilo car qualifies, the case usually ends in one of the three ways below.
Refund
You return the car and the manufacturer pays back the price, taxes, registration fees and finance charges, minus a reasonable use offset.
Replacement Vehicle
The manufacturer replaces the car with a comparable new one at its own cost.
Cash Settlement
You keep the car and receive a payment for its lost value. That payment is negotiated. The statute does not list it.
Frequently Asked Questions
The answers below are based on Hawaii law and on the paperwork Hilo drivers usually send us.
What Our Clients Are Saying
Easy Lemon has handled 3,000+ lemon law cases‡.
My Honda Pilot's fuel system kept throwing check engine codes for the evaporative emissions system. Four visits, four 'fixes,' four returns of the light.
A friend said 'just call a lemon law firm already.' I called Easy Lemon and spoke to Natalie Nassi. First thing she said: 'You've done the hard work already. Now let us do ours.'
She was right. She took my mountain of paperwork—my letters, my complaint case numbers, my repair orders—and organized it into a real claim. The manufacturer settled in two months.
Why them? Natalie valued the effort I'd already put in. She didn't start from zero; she built on my frustration. That respect made all the difference.”
Related Resources
May 5, 2026
How to File a Lemon Law Claim in Hawaii
August 12, 2026
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August 10, 2026
How Does the Lemon Law Work in NJ?
More Hawaii Locations
Easy Lemon handles lemon law cases in every Hawaii city. Local details for other areas we serve:
Reviewed by Easy Lemon Legal Team · Last updated July 14, 2026