Nationwide Lemon Law Services You Can Trust

Our resolution rate is 97%^*. It is counted across qualifying manufacturer claims in which a demand letter was sent. It does not promise a result in your case. Some cases end in a buyback. Others end in a cash settlement and the client keeps the car. A 2024 Audi Q8 e-tron in Texas was bought back after 166 days out of service. Prior results do not guarantee a similar outcome.

You need the purchase or lease agreement, every repair order, the warranty booklet and any letters or emails with the dealer or manufacturer. The repair orders are the most important. If some are missing, we can ask the dealer for copies.

It depends mostly on the number of repair attempts and how serious the defect is. Each state sets a number of failed repairs or days out of service. A claim that meets that number is stronger. In Texas the number is usually 4 attempts, or 2 for a serious safety defect.

It means you pay nothing upfront. When a claim succeeds, the manufacturer can be ordered to pay the consumer's attorney fees.

Outcomes vary but may include a refund of the purchase price less any usage offset your state allows, a replacement vehicle, or a cash settlement. In a buyback, the vehicle goes back to the manufacturer. A 2024 Tesla Cybertruck in New York was bought back after it lost brake pressure and went to Tesla service five times. Prior results do not guarantee a similar outcome.

Timelines vary by manufacturer, by state and by the facts of the claim. The manufacturer's first response usually sets the pace. It helps to have every repair order ready at the start.

Two things can weaken a claim. One is repairs at shops the manufacturer has not authorized. The other is repair visits with no paperwork. Take the car to an authorized dealer every time. Ask for a repair order even when the technician says nothing was found, because it shows you reported the problem.