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✦ Case Study: Resolved
$81,405.68 Vehicle Buyback
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2024 Tesla Cybertruck Lemon Law Case Study: Buyback in New York

Leased in New York
$81,405.68
Recovered
Brake Loss
Primary Defect
5 Visits
Repair Attempts
15 Mi
New at Delivery
Case Overview

A Brand-New Tesla Cybertruck That Lost Brake Pressure and Kept Failing

2024 Tesla Cybertruck lemon law buyback in New York: Easy Lemon recovered $81,405.68 for this client after 5 repair visits. The claim was brought under New York General Business Law § 198-a (New Car Lemon Law). When the same defect keeps coming back and the manufacturer cannot fix it, the owner may be entitled to a buyback, a replacement or a cash settlement, at no cost†.

Our client leased a new 2024 Tesla Cybertruck in New York with just 15 miles on the odometer. Within months of delivery, the vehicle developed a cascade of defects, including the most serious of all: a loss of brake pressure, a direct safety hazard.

Over the following months the Cybertruck returned to Tesla service centers five separate times for recurring electrical, braking, steering, suspension, and body/trim failures. Despite repeated work on the vehicle, Tesla could not permanently resolve the underlying defects. After months of unreliability, and a safety-critical brake issue that would not stay fixed, our client contacted Easy Lemon for legal assistance.

What Went Wrong

  • Loss of brake pressure: The primary complaint, a safety-critical failure. Tesla service attempted repairs four separate times without permanently resolving the issue.
  • Recurring electrical failures: Multiple electrical system faults were documented across repair visits.
  • Steering and suspension defects: The vehicle also came in for steering problems, adding to its unreliability.
  • Body and trim issues: Repair orders also documented body/trim concerns (wipers, exterior components).
  • Delivered with 15 miles: The vehicle was essentially brand new when problems began. This is not wear-and-tear, it is a fundamental manufacturing issue.
🔧
5
Repair Visits
⏰
19
Days Out of Service
🚗
15
Miles at Delivery
✓
$81,405.68
Recovered
Repair History

Five Repair Attempts Could Not Fix This Cybertruck

Visit 1: February 20, 2025

  • Complaints included difficulty maintaining highway speeds and a strange noise
  • A sound system concern was also noted
  • The windshield wiper motor and blades were removed and replaced

Visit 2: March 21, 2025

  • The B-pillar applique was replaced to address previously diagnosed wind noise
  • A camera software update was performed
  • Technicians confirmed the parking brake, hold function, and cruise control had been disabled earlier, likely due to a software malfunction

Visit 3: May 22, 2025

  • The vehicle came in for steering and brake problems
  • The driver's exterior door button lacked feedback and required excessive pressure to operate
  • The cause was traced to a failed left B-pillar door trigger

Visit 4: June 18 to July 1, 2025

  • Technicians inspected a persistent "Parking Brake Alert," verified it, and linked it to a software problem
  • Technicians also addressed water leaking into the bed area

Visit 5: July 29 to 30, 2025

  • Rear electronic parking brake (EPB) alerts prompted a full brake service
  • The rear calipers and rotors were replaced and brake bleeding was performed
  • At this point, the client had both the legal and factual basis to pursue a buyback under the NY Lemon Law
Legal Analysis

Why Did This 2024 Tesla Cybertruck Qualify as a Lemon in New York?

The 2024 Tesla Cybertruck was one of the most anticipated vehicle launches in recent memory, but early-production trucks have been plagued by build-quality and safety recalls. When a new truck develops recurring brake problems within its first miles of use, the case for a lemon law remedy is unusually strong.

This case presented several compelling legal factors:

  • New York Lemon Law eligibility: Under NY General Business Law § 198-a, a vehicle qualifies if the same nonconformity is subject to repair 4 or more times within the first 2 years or 18,000 miles. The repair records show brake concerns at four of the five visits.
  • Safety-critical defect: Loss of brake pressure substantially impairs the vehicle's value to the consumer, the New York standard under GBL § 198-a, and is exactly the kind of safety-critical defect courts treat as substantial.
  • Ultra-low mileage failure: Defects arising on a vehicle delivered with only 15 miles eliminates any argument about owner-caused damage or wear. This is a manufacturing defect, full stop.
  • Pattern across multiple systems: Electrical, braking, steering, suspension, and body/trim failures demonstrate systemic quality issues rather than a single isolated fault.
  • Federal Magnuson-Moss Warranty Act: The repeated warranty repairs also provided a federal cause of action, adding leverage against Tesla Motors, Inc.
  • Arbitration considerations: Tesla's sales agreements include mandatory arbitration clauses. Easy Lemon is familiar with Tesla's arbitration process and how to pursue lemon law remedies through that forum when necessary.
Easy Lemon Advantage: Tesla cases require lawyers who understand the manufacturer's service model, arbitration clauses, and the Cybertruck's recall and bulletin history. Our attorneys handle Tesla claims every week. Part of the attorney fees came out of the settlement.
Our Approach

How Easy Lemon Secured a Full Vehicle Buyback

1

Free Case Evaluation

We reviewed the complete repair history, five service visits, a brake pressure defect that Tesla could not resolve after four separate attempts, and a vehicle delivered with 15 miles on the odometer.

2

Documentation & Case Building

Our team compiled all Tesla service invoices, diagnostic fault codes, and repair orders documenting the recurring nature of the brake pressure defect and the pattern of electrical, steering, and suspension failures across multiple visits.

3

Demand to Tesla Motors, Inc.

We filed a formal demand against Tesla Motors, Inc. citing the New York New Car Lemon Law and the federal Magnuson-Moss Warranty Act, documenting the four repair attempts on the safety-critical brake defect and the overall unreliability of the vehicle.

4

Full Vehicle Buyback

Easy Lemon successfully secured an $81,405.68 Vehicle Buyback from Tesla, the strongest possible outcome in a lemon law case. Tesla repurchased the defective Cybertruck.

Case Status

$81,405.68 Vehicle Buyback Secured

$81,405.68
Vehicle Buyback: Full Manufacturer Repurchase by Tesla Motors, Inc.

Key Case Facts

  • Vehicle: 2024 Tesla Cybertruck
  • Leased in: New York
  • Status at lease: Brand new (delivered with 15 miles)
  • Primary defect: Loss of brake pressure
  • Secondary defects: Electrical, steering, suspension, and body/trim issues
  • Repair attempts: 5 service visits (4 for the brake defect alone)
  • Total days out of service: 19 days
  • Manufacturer: Tesla Motors, Inc.
  • Settlement type: Vehicle Buyback, full manufacturer repurchase
  • Settlement amount: $81,405.68 (Buyback)
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Legal Team

Attorney on Record

Steven Nassi, Esq. - Managing Partner

Steven Nassi, Esq.

Managing Partner, Easy Lemon by RockPoint Law P.C.

Licensed attorney whose practice is limited to lemon law. Steven leads the Easy Lemon legal team and has overseen thousands of successful lemon law claims against major manufacturers including Tesla, Ford, General Motors, Stellantis, Mercedes-Benz, BMW, and more.

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Common Questions

2024 Tesla Cybertruck Lemon Law Questions in New York

Can I file a lemon law claim for a Tesla Cybertruck?
Yes. Tesla vehicles, including the Cybertruck, are covered by state lemon laws and the federal Magnuson-Moss Warranty Act. If your Cybertruck has recurring defects, especially safety-related defects like brake pressure loss, steering issues, or electrical failures, that Tesla service centers cannot permanently repair after a reasonable number of attempts, it may qualify as a lemon. The court may award reasonable attorney fees if you prevail, and you pay nothing out of pocket†.
What is New York's lemon law?
The New York New Car Lemon Law (NY General Business Law § 198-a) covers new cars, trucks, SUVs and motor homes purchased, leased, or registered in New York. A vehicle may qualify if the same nonconformity has been subject to repair 4 or more times, or if the vehicle has been out of service for a cumulative 30 or more days during the first 2 years or 18,000 miles, whichever comes first. New York consumers may pursue a refund or replacement, and the court may award reasonable attorney fees if the consumer prevails.
What does a Vehicle Buyback mean in a lemon law case?
A Vehicle Buyback is the strongest outcome in a lemon law case. It means the manufacturer repurchases the vehicle, typically refunding the full purchase price (including taxes, registration, and financing costs) minus a reasonable use offset. The manufacturer takes the defective vehicle back, and the consumer receives their money. A buyback is typically pursued when the vehicle has fundamental defects that cannot be reliably repaired.
How does Easy Lemon handle Tesla lemon law claims?
Easy Lemon files a formal demand against Tesla Motors, Inc. citing the applicable state lemon law and the federal Magnuson-Moss Warranty Act. We handle all documentation, communication with Tesla's legal team, negotiation, and arbitration or litigation when necessary. Tesla uses mandatory arbitration in its sales agreements, our attorneys know how to pursue lemon law remedies through that forum. You pay nothing out of pocket†; the court may award reasonable attorney fees if you prevail.
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Your Tesla May Have a Lemon Law Claim Too

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