Easy Lemon Client Portal

Everything About Your Case. All in One Place.

Check where your case stands, read the latest updates, and send us anything we need from you. It takes one login, and you can come back as often as you like.

Access Client Portal →

Trouble signing in? Call (855) 435-3666 and we’ll get you in.

Open 24/7 Private and secure Updated as your case moves Works on your phone

Inside the Portal

What You Can Do in the Portal

No more wondering. Your case, your documents, and your next steps are all in one spot.

See your case status

Your current status and overall progress, shown plainly. No legal jargon, no guessing.

Read important updates

When something happens on your case, it shows up here. Check in any time instead of waiting on a call.

Know what stage you’re in

See which step of the lemon law process your case is at right now, and what happens next.

Upload documents

Repair orders, purchase paperwork, photos. Send them straight from your phone or computer. No email chains.

Review what we need from you

A clear list of anything outstanding on your end, so nothing slows your case down.

Get answers to common questions

Answers to the questions clients ask most, matched to where your case is.

Your Case, Step by Step

Always Know Where You Stand

Every lemon law case moves through the same stages. The portal shows you which one you’re in.

Case Review

We gather your records and confirm the details of your claim.

Demand to Manufacturer

We put the manufacturer on formal notice and press for a resolution.

Negotiation

We negotiate with the manufacturer for a refund, replacement, or cash settlement.

Resolution

Your case closes and any refund, replacement, or settlement is finalized.

Manufacturers take time to respond, and quiet stretches are normal. If your status hasn’t changed, it doesn’t mean nothing is happening.

Getting In

Signing In Takes Under a Minute

Open the portal

Tap the button on this page, or bookmark app.easylemon.com for next time.

Sign in with your email

Use the email address you gave us when your case started.

See your case

Your status, updates, documents, and to-dos are right there when you land.

Access Client Portal →

Portal Questions

Who can use the Client Portal? +

Current Easy Lemon clients with an open case. If you haven’t started a case with us yet, request a free case review first.

What if I can’t sign in? +

Make sure you’re using the email address on file for your case. If it still won’t let you in, call us at (855) 435-3666 and we’ll sort it out.

How often is my case updated? +

Whenever there is a change on your case. Some stages move quickly and some, like waiting on the manufacturer, take longer. You can check as often as you like.

What documents should I upload? +

The portal lists exactly what we need from you. Common items are repair orders, your purchase or lease agreement, and photos of the problem. If you’re unsure whether something helps, upload it anyway.

Can I still call or email my case team? +

Yes. The portal doesn’t replace your team. It just means you don’t have to wait for a callback to see where things stand.

Is my information safe? +

Your portal is private to your case and protected by your login. Only you and your Easy Lemon team can see what’s inside.

Come Back Anytime

Your portal is there whenever you want to check in, day or night. One login, and everything about your case is in front of you.

Access Client Portal → Call (855) 435-3666

Open 24/7 Private to your case Your team is one call away

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