✦ Case Study: Resolved
$12,000 Cash and Keep
Results may vary. Prior outcomes do not guarantee a similar result. Each case is unique and depends on its specific facts and applicable law.
2023 Audi Q7 Lemon Law Case Study: Cash and Keep Settlement in Georgia
Purchased New in Georgia
$12,000
Recovered
4 Visits
Repair Attempts
131 Days
Out of Service
2,215 Mi
At First Repair
Case Overview
2023 Audi Q7: 4 Repair Visits and 131 Days Out of Service
2023 Audi Q7 lemon law cash-and-keep settlement in Georgia: Easy Lemon recovered $12,000 for this client after 4 repair visits and 131 days out of service. The claim was brought under the federal Magnuson-Moss Warranty Act (15 U.S.C. § 2301 et seq.). When the same defect keeps coming back and the manufacturer cannot fix it, the owner may be entitled to a buyback, a replacement or a cash settlement, at no cost†.
Our client purchased a new 2023 Audi Q7 in Georgia. The first repair visit came at 2,215 miles. The repair records show 4 visits and 131 days out of service.
Easy Lemon took the case to Audi and resolved it with a cash-and-keep settlement totaling $12,000. The total combines the payment to our client and the attorney fees paid by the manufacturer. Our client kept the vehicle.
Systems Involved
- Engine
- Electrical
- Braking
- Body/Trim
🔧
4
Repair Attempts
📅
131
Days Out of Service
🚗
2,215
Miles at First Repair
✓
$12,000
Recovered
Repair History
2023 Audi Q7 Repair History: What the Repair Orders Show
Visit 1: August 30–31, 2023
- The vehicle came in with the emergency call system malfunction (SOS) light active, caused by the vehicle being in flight mode.
- Guided Functions (GFF) were performed and fault code U13EB00 was found; this indicated the emergency call module and communication unit had flight mode active.
- A test plan was carried out, confirming the system was able to send and receive signals properly.
- After completing the test plan, the indicator light changed from red to green and the fault was cleared.
Visit 2: November 16–19, 2024
- The owner states that the rear parking sensor has fallen in.
- Per TSB, the rear bumper cover was removed and reinstalled, and the lower bumper was removed and reinstalled as well.
- All four parking sensor brackets were reattached using epoxy.
- The owner also states that the brakes squeak significantly when applied.
Visit 3: April 1–4, 2025
- The owner reported an oil leak from the vehicle and noticed oil drops on the floor.
- Upon inspection, the technician confirmed that oil was leaking from the driver's side of the engine underneath the cam adjusters.
- The technician removed and replaced three cam adjusters on the driver's side and installed new gaskets.
- The engine was cleaned to remove any remaining oil residue, the oil level was topped off, and a test drive was performed.
Visit 4: October 15, 2025–February 12, 2026
- This repair order notes that the vehicle came in with two main concerns: the coolant temperature warning light coming on multiple times in one day and fluid droplets appearing under the middle of the engine.
- The overheating concern could not be verified at the time, and the owner was advised to return if the issue continued.
- Upon inspection for the fluid leak, technicians confirmed oil leaking from the driver-side engine bank (Bank 2).
- After reviewing service history and a related technical service bulletin, they performed extensive disassembly and inspection, eventually finding a hairline crack in the cam carrier under the cylinder 4 injector.
- A TAC case was opened for authorization, and because the cam carrier and cylinder head are one piece, a new cylinder head was ordered.
- After installation, an issue was discovered with the vacuum pump fitment, revealing a defect in the replacement head, requiring another new head order per TAC guidance.
Legal Analysis
Can a 2023 Audi Q7 Be a Lemon in Georgia?
Georgia Lemon Law (Ga. Code §10-1-780 to §10-1-795) covers new motor vehicles purchased or leased in Georgia for personal, family, or household use.
- Repair attempts: 3 repair attempts for the same defect (or 1 for serious safety defects)
- Days out of service: 30 cumulative calendar days
- Remedies: Replacement vehicle or full refund (minus reasonable use offset)
- Attorney fees: Yes - the state arbitration panel may award attorney fees to a consumer who prevails, and if the manufacturer appeals and the consumer prevails in court, the recovery includes attorney fees and court costs (O.C.G.A. §§10-1-786(e), 10-1-787(c))
This case: This Audi Q7 went to the dealer 4 times and was out of service for 131 days. This claim was brought under the federal Magnuson-Moss Warranty Act. Our client paid $0 out of pocket†.
Our Approach
How Was This Audi Q7 Lemon Law Claim Resolved?
1
Free Case Review
We read the repair orders and counted the visits and the days the Q7 spent at the dealer.
2
Building the File
We sorted all repair orders by date and noted what was reported, what was diagnosed and what was done. That way the record showed the problems coming back.
3
Demand to Audi
We sent Audi a written demand that set out the repair history and asked for a cash settlement.
4
Cash and Keep
Audi agreed to a cash-and-keep settlement totaling $12,000. Our client paid nothing out of pocket† for legal representation.
Case Status
$12,000 Cash and Keep Secured
$12,000
Cash and Keep: Client Kept the Vehicle
Key Case Facts
- Vehicle: 2023 Audi Q7
- Purchased in: Georgia
- Status at purchase: New
- Mileage at first repair: 2,215 miles
- Systems involved: Engine, Electrical, Braking, Body/Trim
- Repair attempts: 4 visits
- Days out of service: 131 days
- Manufacturer: Audi
- Settlement type: Cash and Keep
- Settlement amount: $12,000 (Cash and Keep)
Client Reviews
What Our Clients Are Saying
Legal Team
Attorney on Record
Steven Nassi, Esq.
Managing Partner, Easy Lemon by RockPoint Law P.C.
Licensed attorney whose practice is limited to lemon law. Steven leads the Easy Lemon legal team and has overseen thousands of successful lemon law claims against major manufacturers including Audi, Volkswagen, Mercedes-Benz, BMW, and more.
Having Problems With Your Audi Q7?
If your Audi Q7 keeps coming back to the dealership because of the same issue, you may have a claim under Georgia lemon law. Free case evaluation, 30 seconds.
Qualify in 30 Seconds →Common Questions
2023 Audi Q7 Lemon Law Questions in Georgia
What does Georgia lemon law require for a vehicle like this Audi Q7?
Under Georgia Lemon Law (Ga. Code §10-1-780 to §10-1-795), the repair standard is 3 repair attempts for the same defect (or 1 for serious safety defects), or 30 cumulative calendar days out of service. Remedies: Replacement vehicle or full refund (minus reasonable use offset). The federal Magnuson-Moss Warranty Act also applies to written warranties nationwide.
How much did Easy Lemon recover in this 2023 Audi Q7 case?
The case resolved with a cash-and-keep settlement totaling $12,000. The total is the payment to our client and the attorney fees paid by the manufacturer. Results may vary. Prior outcomes do not guarantee a similar result.
What is the difference between a buyback and a cash-and-keep settlement?
Under a buyback deal, the manufacturer takes back the vehicle, pays off the loan or lease and then refunds the owner, after subtracting any use allowance the state permits. In a cash-and-keep settlement, the owner keeps the vehicle and receives a cash payment.
Do I pay anything to hire Easy Lemon for an Audi lemon law claim?
No upfront fee. In lemon law cases the manufacturer generally pays the attorney fees under fee-shifting statutes. In this case our client paid nothing out of pocket†.
Audi Owner?
Your Audi May Have a Lemon Law Claim Too
If your Audi keeps going back to the shop for the same problem, you may qualify under your state's lemon law, the manufacturer pays our fees, not you. We handle Audi cases like this one regularly.
See Our Audi Lemon Law Page →Related Resources
Learn More
- Georgia Lemon Law Attorneys
- All Settlements & Case Studies
- Lemon Law By Manufacturer
- Audi Lemon Law
- Car Lemon Law Guide
- Free Case Evaluation
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