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Lemon Law Attorneys · New Albany, Indiana

New Albany, IN
Lemon Law Attorneys

Pursue a Refund, Replacement Car, or Cash Settlement
No attorney’s fees unless we recover for you.

Free case review 97%* Resolution Rate Fully remote, from first call to resolution
Steven Nassi

How your Indiana claim gets built

Our lemon law work is directed by Steven P. Nassi, Esq., Managing Partner, Easy Lemon by RockPoint Law P.C. An Indiana claim gets built on two things: the Indiana lemon law statute, and the federal Magnuson-Moss Warranty Act, which applies in all fifty states. Send the repair orders and the purchase or lease paperwork, and we can tell you which of the two fits your vehicle.

Read Steven Nassi’s full bio →

Free Case Review

See If You Qualify

We have handled 3,000+ cases.‡ No attorney’s fees unless we recover for you.

Indiana Lemon Law Thresholds

  • ✓ 4 repair attempts for the same defect
  • ✓ 30 cumulative business days out of service
  • ✓ Filing deadline: Within 2 years following the date the buyer first reports the nonconformity to the manufacturer, its agent, or an authorized dealer
100% Free & Confidential · Takes 30 Seconds
Vehicle Situation Contact

What's your vehicle? 🚗

Let's see if your car qualifies for a lemon law claim.

🔒 Lemon law claims have strict filing deadlines, don't wait.
New Albany Lemon Law

New Albany Lemon Law Basics

Indiana's lemon law, Ind. Code §24-5-13-1 to §24-5-13-24, is the one that applies in New Albany. It covers new motor vehicles purchased or leased in Indiana and used primarily for personal, family, or household purposes. You may have a claim once your repair orders reach one of the repair limits in the box above, as long as the defect is still there and you are inside the deadline. Our Indiana Lemon Law Attorneys page has the full statute text, the filing deadlines and the used-car rules.

Step by Step

How a New Albany Lemon Law Claim Works

This is what happens after you call us from New Albany.

1

Document Your Repairs

Keep every repair order from your New Albany dealership, even the short ones. Under Indiana's lemon law, those papers are the written proof of each repair attempt.

2

Free Case Evaluation

We read your repair history against the Indiana statute and tell you whether the car qualifies. The review costs nothing, and there are no attorney's fees unless we recover for you.

3

We File the Claim

We write and send the paperwork, including the written notice to the manufacturer that Indiana law requires when the manufacturer disclosed that requirement in the warranty or owner's manual. We deal with the manufacturer for you.

4

You Get Compensated

A successful case usually ends with a refund, a replacement vehicle or a cash settlement. There are no attorney's fees unless we recover for you.

Ind. Code §24-5-13-1 to §24-5-13-24

Is Your New Albany Car a Lemon? Indiana's 3-Step Test

1

Does the Defect Substantially Impair Use, Value, or Safety?

Under Indiana law, the defect has to substantially impair the vehicle's use, value, or safety.

2

Have You Met the Repair Attempt Threshold?

In Indiana the test is 4 repair attempts for the same defect or 30 cumulative business days out of service, as long as the claim is brought within the deadline in step 3. Count the visits on your repair orders to see where you stand.

3

Did It Happen Within the Rights Period?

In Indiana, a claim must be filed within 2 years after the buyer first reports the defect to the manufacturer, its agent, or an authorized dealer. We check that deadline against the delivery date on your contract and the dates on your repair orders.

If you are not sure about your dates, call us. The consultation is free. 📞 (855) 435-3666

If you think you are past a deadline, call us anyway. We may still be able to help.

Floyd County

Court and Venue in New Albany

New Albany is in Floyd County. Floyd County has both a Circuit Court and a Superior Court, and Indiana's judicial directory lists both for the county. Which court hears a particular case still depends on its facts, the warranty issues involved and the law it is brought under.

The Indiana lemon law is Ind. Code §24-5-13-1 to §24-5-13-24. If the manufacturer's arbitration program is state-certified and available, the consumer must complete it first.

The repair test in the statute is 4 repair attempts for the same defect, or 30 cumulative business days with the vehicle out of service. The statutory remedy is a replacement vehicle or a full refund, minus a reasonable offset for use. A consumer who prevails may recover attorney fees.

Open recalls on your vehicle can be checked against NHTSA records at easylemon.com/recalls. A recall alone is not a lemon law claim.

Sources: Indiana Judicial Branch, Floyd County; Indiana Judicial Branch, Directory of Courts & Clerks; U.S. Census Bureau, 2020 place-by-county file. Court names checked September 26, 2026.

What the Statute Says

Indiana Motor Vehicle Protection Act: The Rules That Decide a New Albany Claim

We covered the repair test and the arbitration rule in the Court and Venue section above. Below are other Indiana rules that can matter to a New Albany claim.

Notable provisions of Indiana Motor Vehicle Protection Act

Indiana covers vehicles with a declared gross vehicle weight under 10,000 lbs, and its term of protection runs 18 months or 18,000 miles from delivery. Indiana counts business days for the out-of-service count. Written notice to the manufacturer is required where the manufacturer disclosed that requirement in the warranty or owner's manual.

Your Team

Meet Your Legal Team

Steven Nassi

Steven Nassi, Esq., Founder & Managing Partner

Founded Easy Lemon so consumers could get real representation with nothing owed up front. B.A. from SUNY Binghamton, J.D. from Benjamin N. Cardozo School of Law. Supervising Editor, Cardozo Law Review. Published in Law360, Lexology, and Risk Management Magazine.

Service Area

Serving New Albany & Surrounding Indiana Communities

📍 New Albany Neighborhoods

We take cases from Downtown, East Spring, Valley View, Fairmont and Silver Hills.

🏖️ Floyd County

Nearby: Georgetown, Floyds Knobs, Greenville, Galena and Lanesville.

Your Rights Under Indiana Law

What The Manufacturer Owes You

Indiana's statute lists a replacement vehicle or a full refund, minus a reasonable offset for use. In practice, a qualifying New Albany case usually ends in one of three ways, and the cards below explain each.

$

Refund

You return the car. The price comes back to you, and so do the taxes, the registration fees and the finance charges, after a reasonable use offset is taken off.

Replacement Vehicle

You trade the defective car for a comparable new one, and the manufacturer pays what the swap costs.

$

Cash Settlement

The car stays with you, and the manufacturer pays for the drop in value the defect caused. The statute does not provide for this. It comes out of negotiation.

Have Questions?

Frequently Asked Questions

The answers below are based on Indiana law and on the paperwork New Albany drivers usually send us.

PROCESS & TIMELINE
Most of the Indiana cases we handle settle at the written-demand stage, without a lawsuit. How long that takes depends on your repair history and on the manufacturer. In Indiana, a claim must be filed within 2 years after the buyer first reports the defect to the manufacturer, its agent, or an authorized dealer.
Usually not. Most lemon law cases we handle for New Albany drivers settle with the manufacturer before a lawsuit is filed. In Indiana, you must exhaust the manufacturer's arbitration program if it is state-certified and available. We prepare that filing for you.
ELIGIBILITY
Ind. Code §24-5-13-1 to §24-5-13-24 covers new motor vehicles purchased or leased in Indiana and used primarily for personal, family, or household purposes. If you bought used, send the paperwork anyway, including any written warranty that came with the car.
ATTORNEY & TRUST
No. Our offices are in Manhasset NY, Newark NJ, Miami FL and Dallas TX. We handle Indiana cases by phone, email and e-signature. You upload your repair orders, your contract and your warranty booklet. We send the demand letter and handle the settlement paperwork. Nothing in Ind. Code §24-5-13-1 to §24-5-13-24 requires you to appear anywhere to open a claim.
Nothing upfront, and no attorney's fee unless we recover for you. In Indiana, a consumer who wins may recover attorney's fees from the manufacturer. When a manufacturer settles, we ask it to pay our fee on top of your recovery. Repair orders are free from the dealer. We pay the filing costs while the case is open. To start, send us the repair orders for a free case review.
You will have one assigned attorney and a direct line. You get a copy of every letter we send and a note whenever the manufacturer responds. We first check your repair history against Ind. Code §24-5-13-1 to §24-5-13-24. Then written notice goes to the manufacturer, and we demand the statutory remedy, a replacement vehicle or a full refund, minus a reasonable offset for use. Most cases settle at that stage. If a case does not settle, the next step is set by Indiana law. In Indiana, you must exhaust the manufacturer's arbitration program if it is state-certified and available.
Client Testimonials

What Our Clients Are Saying

Easy Lemon has handled 3,000+ lemon law cases‡.

star star star star star
“An excellent team—working with them was easy, everything was transparent, they provided constant updates on the case, and they expedited the process whenever possible. If translators for other languages were also available, it could significantly speed up communication.
Returned my 2025 Audi SQ5—thanks to the team!”

Sergey Kudlenkov

Google review
star star star star star
“After a months of transmission issues & my chevy sitting at the end dealership, I was stuck. Easy lemon handled my lemon law claim& got my manufracturer buy back fast.so relieved to be done with that truck & finally moving forward!.”

Eric Wagner

Google review
star star star star star
“Wasn't sure I had a case because my problem seemed small. But it was constant. Same thing over and over. The service manager started avoiding me. Called Easy Lemon just to see. They said send your records. I did. Next thing I know, the manufacturer is offering a settlement. Not small at all. Glad I didn't talk myself out of calling.”

Davide Scarsella

Google review
Learn More

Related Resources

Reviewed by Easy Lemon Legal Team · Last updated August 24, 2026

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