Lemon Law Attorneys · High Point, North Carolina

High Point, NC
Lemon Law Attorneys

Pursue a Refund, Replacement Car, or Cash Settlement
No attorney’s fees unless we recover for you.

See If You Qualify: Free 📞 (855) 435-3666

Free case review 97%^* Resolution Rate Fully remote, from first call to resolution

How your North Carolina claim gets built

Our lemon law work is directed by Steven P. Nassi, Esq., Managing Partner, Easy Lemon by RockPoint Law P.C. A North Carolina claim gets built on two things: the North Carolina lemon law statute, and the federal Magnuson-Moss Warranty Act, which applies in all fifty states. Send the repair orders and the purchase or lease paperwork, and we can tell you which of the two fits your vehicle.

Read Steven Nassi’s full bio →

Free Case Review

See If You Qualify

Join 1,500+ drivers who brought a claim with us.^‡ No attorney’s fees unless we recover for you.

North Carolina Lemon Law Thresholds

✓ 4 repair attempts for the same defect
✓ 20 cumulative business days during any 12-month period out of service
✓ Filing deadline: Not set by the lemon law itself (the defect must occur within 24 months or 24,000 miles from original delivery, whichever is earlier)

100% Free & Confidential · Takes 30 Seconds

Vehicle Situation Contact

What's your vehicle? 🚗

Let's see if your car qualifies for a lemon law claim.

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Make

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This helps us understand your case better.

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You're one step away from getting the help you deserve. No cost^†, no obligation.

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By submitting this form, you agree to receive calls and texts from Easy Lemon by RockPoint Law P.C. at the number provided, including by autodialer and prerecorded messages, for marketing purposes. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out. Your information will be received by RockPoint Law P.C. and its service provider LegalEdge Services LLC. Submitting this form does not create an attorney-client relationship.

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Thank you for choosing Easy Lemon. We'll fight to get you the remedy the statute provides.

🔒 Lemon law claims have strict filing deadlines, don't wait.

High Point Lemon Law

High Point Lemon Law Basics

In High Point, as anywhere else in North Carolina, a lemon law claim is brought under N.C. Gen. Stat. §20-351 to §20-351.10. The statute covers new motor vehicles purchased or leased in North Carolina for personal, family, or household purposes, but being covered is only the start. The car also has to reach one of the repair limits in the box above, with the defect still unrepaired and the deadline not yet passed. If it does, you may have a claim. Our North Carolina Lemon Law Attorneys page goes through the statute text, the filing deadlines and used cars in more detail.

Broken down lemon car in High Point, North Carolina — Lemon Law Attorney

See Full Qualifications →

Step by Step

How a High Point Lemon Law Claim Works

This is what happens after you call us from High Point.

Document Your Repairs

Keep every repair order from your High Point dealership, even the short ones. NC lemon law needs written proof of each repair attempt, and those papers are the proof.

Free Case Evaluation

We read your repair history against the North Carolina statute and tell you whether the car qualifies. The review costs nothing, and there are no attorney's fees unless we recover for you.

We File the Claim

We write and send the paperwork, including any written notice to the manufacturer that NC law requires. We deal with the manufacturer for you.

You Get Compensated

The case ends with a refund, a replacement vehicle or a cash settlement. There are no attorney's fees unless we recover for you.

North Carolina Settlements

Easy Lemon Cases Resolved in North Carolina

These are North Carolina matters the firm handled, not cases from High Point specifically. Every case is different; prior results do not guarantee a similar outcome.

Vehicle

2022 Jeep Grand Cherokee

Resolution

$19,000 Cash and Keep

66 days out of service

Read the case →

Vehicle

2026 Ram 1500 Rebel GT

Resolution

Cash and Keep

1 repair visit | 52 days out of service

Read the case →

*Results vary. Prior outcomes do not predict future success. Amounts shown are actual case resolutions. Easy Lemon® by Rockpoint Law P.C.

N.C. Gen. Stat. §20-351 to §20-351.10

Is Your High Point Car a Lemon? North Carolina's 3-Step Test

Does the Defect Substantially Impair Use, Value, or Safety?

Under North Carolina law, the defect has to substantially impair the vehicle's use, value, or safety.

Have You Met the Repair Attempt Threshold?

In North Carolina the test is 4 repair attempts for the same defect, or 20 cumulative business days during any 12-month period out of service, as long as the claim is brought within the deadline in step 3. Count the visits on your repair orders to see where you stand.

Did It Happen Within the Rights Period?

The North Carolina lemon law does not set its own deadline to sue, but the defect must occur within 24 months or 24,000 miles from original delivery, whichever is earlier. We check it against the delivery date on your contract and the dates on your repair orders.

If you are not sure about your dates, call us. The consultation is free. 📞 (855) 435-3666

If you are past the deadline, call us anyway. We may still be able to help.

North Carolina trial courts

Court and Venue in High Point

Parts of High Point lie in Davidson County, Forsyth County, Guilford County and Randolph County, per the 2020 Census. Davidson County is in Superior Court District 33; Forsyth County is in Superior Court District 31; Guilford County is in Superior Court District 24; Randolph County is in Superior Court District 37. In North Carolina the amount in dispute decides whether a civil case goes to Superior Court or District Court. Which court hears a particular case still depends on its facts, the warranty issues involved and the law it is brought under.

The North Carolina lemon law is N.C. Gen. Stat. §20-351 to §20-351.10. If the warranty or owner's manual discloses that written notice to the manufacturer is required, the consumer must give it to rely on the statute's presumption (N.C. Gen. Stat. §20-351.5(a)); the statute names no delivery method. If the manufacturer's arbitration program is FTC-compliant, the consumer must use it.

The repair test in the statute is 4 repair attempts for the same defect, or 20 cumulative business days during any 12-month period with the vehicle out of service. The statutory remedy is a replacement vehicle or full refund (minus reasonable use offset). The court may award a consumer who prevails reasonable attorney fees if it finds the manufacturer unreasonably refused to fully resolve the matter.

Sources: North Carolina Judicial Branch, Davidson County; North Carolina Judicial Branch, Forsyth County; North Carolina Judicial Branch, Guilford County; North Carolina Judicial Branch, Randolph County; North Carolina Judicial Branch, Superior Court; North Carolina Judicial Branch, District Court; U.S. Census Bureau, 2020 place-by-county file. Court names checked September 26, 2026.

NHTSA Recalls

Recent Recalls for Makes in Our North Carolina Cases

NHTSA recall records are national, not filed by state. These are the newest recalls for the makes (Ram, Jeep) that appear in the North Carolina matters the firm has resolved.

Chrysler (FCA US, LLC) · Sep 10, 2026

Roof Rack Crossbars May Detach

Component: STRUCTURE. NHTSA campaign 26V584000 (manufacturer 81D).

NHTSA record →

Chrysler (FCA US, LLC) · Sep 1, 2026

Tire Pressure Monitor System May Fail/FMVSS 138

Component: TIRES. NHTSA campaign 26V559000 (manufacturer 54D).

NHTSA record →

Chrysler (FCA US, LLC) · Sep 1, 2026

Rear Coil Springs May Detach

Component: SUSPENSION. NHTSA campaign 26V562000 (manufacturer 89D).

NHTSA record →

Full list, updated from NHTSA: easylemon.com/recalls. A recall alone is not a lemon law claim; unrepaired defects after reasonable attempts are.

What the Statute Says

North Carolina Lemon Law - New Motor Vehicles Warranties Act: The Rules That Decide a High Point Claim

Some North Carolina rules sit outside the repair test, the arbitration rule and the deadline, which you can find under Court and Venue above. Those other rules are here.

Notable provisions of North Carolina Lemon Law - New Motor Vehicles Warranties Act

North Carolina uses 20 business days (not 30 calendar days). Consumer must send written notice by certified mail. Covers 24 months/24,000 miles from delivery.

Your Team

Meet Your Legal Team

Steven Nassi, Esq., Founder & Managing Partner

Founded Easy Lemon on the principle that consumers deserve aggressive, expert representation at no upfront cost. B.A. from SUNY Binghamton with distinction, J.D. from Benjamin N. Cardozo School of Law. Supervising Editor, Cardozo Law Review. Published in Law360, Lexology, and Risk Management Magazine.

Service Area

Serving High Point & Surrounding North Carolina Communities

📍 High Point Neighborhoods

We take cases from Emerywood, Westchester Hills, Oak Hollow and Jamestown.

🏖️ Guilford County

Nearby: Greensboro, Thomasville, Trinity, Archdale and Randleman.

Your Rights Under NC Law

What The Manufacturer Owes You

North Carolina's statute lists replacement vehicle or full refund (minus reasonable use offset). In practice, a qualifying High Point case under NC law usually ends in one of three ways, and the cards below explain each.

Refund

You return the car. The price comes back to you, and so do the taxes, the registration fees and the finance charges, after a reasonable use offset is taken off.

Replacement Vehicle

You trade the defective car for a comparable new one, and the manufacturer pays what the swap costs.

Cash Settlement

The car stays with you, and the manufacturer pays for the drop in value the defect caused. The statute does not provide for this. It comes out of negotiation.

Have Questions?

Frequently Asked Questions

The answers below are based on North Carolina law and on the paperwork High Point drivers usually send us.

PROCESS & TIMELINE

Bring the repair orders from your High Point dealer, your purchase or lease contract and your warranty booklet. Of the three, the repair orders carry the case. Each one shows the date, the mileage and what the service department did or did not fix. If a few are missing, ask the service desk for copies.

ELIGIBILITY

It may. Under N.C. Gen. Stat. §20-351 to §20-351.10, your High Point car can qualify if a defect covered by the warranty is still there after 4 repair attempts for the same defect, or 20 cumulative business days during any 12-month period out of service. The statute covers new motor vehicles purchased or leased in North Carolina for personal, family, or household purposes.

N.C. Gen. Stat. §20-351 to §20-351.10 covers new motor vehicles purchased or leased in North Carolina for personal, family, or household purposes. If you bought used, send the paperwork anyway, including any written warranty that came with the car.

We handle any warranty defect that substantially impairs the car's use, value or safety and that the dealer could not fix. The defects we see most often are engine stalling and misfires, transmission shudder or failure, electrical faults, brake and steering problems, and driver-assist systems that brake or drift on their own. North Carolina uses 20 business days (not 30 calendar days).

ATTORNEY & TRUST

No. Our offices are in Manhasset NY, Newark NJ, Miami FL and Dallas TX. We handle North Carolina cases by phone, email and e-signature. You upload your repair orders, your contract and your warranty booklet. We send the demand letter and handle the settlement paperwork. Nothing in N.C. Gen. Stat. §20-351 to §20-351.10 requires you to appear anywhere to open a claim. On arbitration, the North Carolina rule is: must use manufacturer's arbitration if FTC-compliant.

You will have one assigned attorney and a direct line. You get a copy of every letter we send and a note whenever the manufacturer responds. We first check your repair history against N.C. Gen. Stat. §20-351 to §20-351.10. Then written notice goes to the manufacturer, and we demand the statutory remedy, replacement vehicle or full refund (minus reasonable use offset). Most cases settle at that stage. If a case does not settle, we take the next formal step that North Carolina law requires.

Client Testimonials

What Our Clients Are Saying

Easy Lemon has handled 1,500+ lemon law matters^‡.

“Great experience working with Easy Lemon. They kept me informed throughout the entire process and were always available to answer my questions. Any concerns I had were addressed promptly and professionally. The team was knowledgeable, responsive, and made what could have been a stressful situation much easier to navigate. I would definitely recommend Easy Lemon to anyone looking for legal assistance.”

Michael Landis

Google review

“Working with Easy Lemon could not have been easier, I honestly wish I knew about them when I’ve had trouble with a car several years ago. Communication with them was always quick, clear, and they made sure I understood everything/next steps. They were able to get me my best case scenario outcome!”

Guya Gold

Google review

“Easy Lemon made filling a claim super easy! Communication was excellent. When I needed to communicate additional information, or ask questions, they were quick to respond. Very professional. After the first offer was made, they were able to negotiate a better offer! I highly recommend to use them!”