Lemon Law Attorneys · Charlotte, North Carolina

Charlotte, NC
Lemon Law Attorneys

Pursue a Refund, Replacement Car, or Cash Settlement
No attorney’s fees unless we recover for you.

See If You Qualify: Free 📞 (855) 435-3666

Free case review 97%^* Resolution Rate Fully remote, from first call to resolution

How your North Carolina claim gets built

Our lemon law work is directed by Steven P. Nassi, Esq., Managing Partner, Easy Lemon by RockPoint Law P.C. A North Carolina claim gets built on two things: the North Carolina lemon law statute, and the federal Magnuson-Moss Warranty Act, which applies in all fifty states. Send the repair orders and the purchase or lease paperwork, and we can tell you which of the two fits your vehicle.

Read Steven Nassi’s full bio →

Free Case Review

See If You Qualify

Join 1,500+ drivers who brought a claim with us.^‡ No attorney’s fees unless we recover for you.

North Carolina Lemon Law Thresholds

✓ 4 repair attempts for the same defect
✓ 20 cumulative business days during any 12-month period out of service
✓ Filing deadline: Not set by the lemon law itself (the defect must occur within 24 months or 24,000 miles from original delivery, whichever is earlier)

100% Free & Confidential · Takes 30 Seconds

Vehicle Situation Contact

What's your vehicle? 🚗

Let's see if your car qualifies for a lemon law claim.

Year

Make

Tell us about your situation 🔧

This helps us understand your case better.

Have you taken your vehicle to the dealer for repairs?

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You're one step away from getting the help you deserve. No cost^†, no obligation.

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By submitting this form, you agree to receive calls and texts from Easy Lemon by RockPoint Law P.C. at the number provided, including by autodialer and prerecorded messages, for marketing purposes. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out. Your information will be received by RockPoint Law P.C. and its service provider LegalEdge Services LLC. Submitting this form does not create an attorney-client relationship.

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Our team will call you shortly to review your case. Keep your phone nearby!

Thank you for choosing Easy Lemon. We'll fight to get you the remedy the statute provides.

🔒 Lemon law claims have strict filing deadlines, don't wait.

Charlotte Lemon Law

Charlotte Lemon Law Basics

North Carolina's lemon law, N.C. Gen. Stat. §20-351 to §20-351.10, is the one that applies in Charlotte. It covers new motor vehicles purchased or leased in North Carolina for personal, family, or household purposes, and you may have a claim once your repair orders reach one of the repair limits in the box above, as long as the defect is still there and you are inside the deadline. Our North Carolina Lemon Law Attorneys page has the full statute text, the filing deadlines and the used-car rules.

Broken down lemon car in Charlotte, North Carolina — Lemon Law Attorney

See Full Qualifications →

Step by Step

How a Charlotte Lemon Law Claim Works

This is what happens after you call us from Charlotte.

Document Your Repairs

Keep every repair order from your Charlotte dealership, even the short ones. NC lemon law needs written proof of each repair attempt, and those papers are the proof.

Free Case Evaluation

We read your repair history against the North Carolina statute and tell you whether the car qualifies. The review costs nothing, and there are no attorney's fees unless we recover for you.

We File the Claim

We write and send the paperwork, including any written notice to the manufacturer that NC law requires. We deal with the manufacturer for you.

You Get Compensated

The case ends with a refund, a replacement vehicle or a cash settlement. There are no attorney's fees unless we recover for you.

North Carolina Settlements

Easy Lemon Cases Resolved in North Carolina

These are North Carolina matters the firm handled, not cases from Charlotte specifically. Every case is different; prior results do not guarantee a similar outcome.

Vehicle

2022 Jeep Grand Cherokee

Resolution

$19,000 Cash and Keep

66 days out of service

Read the case →

Vehicle

2026 Ram 1500 Rebel GT

Resolution

Cash and Keep

1 repair visit | 52 days out of service

Read the case →

*Results vary. Prior outcomes do not predict future success. Amounts shown are actual case resolutions. Easy Lemon® by Rockpoint Law P.C.

N.C. Gen. Stat. §20-351 to §20-351.10

Is Your Charlotte Car a Lemon? North Carolina's 3-Step Test

Does the Defect Substantially Impair Use, Value, or Safety?

Under North Carolina law, the defect has to substantially impair the vehicle's use, value, or safety.

Have You Met the Repair Attempt Threshold?

In North Carolina the test is 4 repair attempts for the same defect, or 20 cumulative business days during any 12-month period out of service, as long as the claim is brought within the deadline in step 3. Count the visits on your repair orders to see where you stand.

Did It Happen Within the Rights Period?

The North Carolina lemon law does not set its own deadline to sue, but the defect must occur within 24 months or 24,000 miles from original delivery, whichever is earlier. We check it against the delivery date on your contract and the dates on your repair orders.

If you are not sure about your dates, call us. The consultation is free. 📞 (855) 435-3666

If you are past the deadline, call us anyway. We may still be able to help.

Mecklenburg County

Court and Venue in Charlotte

Charlotte is in Mecklenburg County. Civil cases there go to the Superior Court or the District Court depending on the amount in dispute, and Mecklenburg County is in Superior Court District 26. Which court hears a particular case still depends on its facts, the warranty issues involved and the law it is brought under.

The North Carolina lemon law is N.C. Gen. Stat. §20-351 to §20-351.10. If the warranty or owner's manual discloses that written notice to the manufacturer is required, the consumer must give it to rely on the statute's presumption (N.C. Gen. Stat. §20-351.5(a)); the statute names no delivery method. If the manufacturer's arbitration program is FTC-compliant, the consumer must use it.

The repair test in the statute is 4 repair attempts for the same defect, or 20 cumulative business days during any 12-month period with the vehicle out of service. The statutory remedy is a replacement vehicle or full refund (minus reasonable use offset). The court may award a consumer who prevails reasonable attorney fees if it finds the manufacturer unreasonably refused to fully resolve the matter.

Sources: North Carolina Judicial Branch, Mecklenburg County; North Carolina Judicial Branch, Superior Court; North Carolina Judicial Branch, District Court; U.S. Census Bureau, 2020 place-by-county file. Court names checked September 26, 2026.

NHTSA Recalls

Recent Recalls for Makes in Our North Carolina Cases

NHTSA recall records are national, not filed by state. These are the newest recalls for the makes (Ram, Jeep) that appear in the North Carolina matters the firm has resolved.

Chrysler (FCA US, LLC) · Sep 10, 2026

Roof Rack Crossbars May Detach

Component: STRUCTURE. NHTSA campaign 26V584000 (manufacturer 81D).

NHTSA record →

Chrysler (FCA US, LLC) · Sep 1, 2026

Tire Pressure Monitor System May Fail/FMVSS 138

Component: TIRES. NHTSA campaign 26V559000 (manufacturer 54D).

NHTSA record →

Chrysler (FCA US, LLC) · Sep 1, 2026

Rear Coil Springs May Detach

Component: SUSPENSION. NHTSA campaign 26V562000 (manufacturer 89D).

NHTSA record →

Full list, updated from NHTSA: easylemon.com/recalls. A recall alone is not a lemon law claim; unrepaired defects after reasonable attempts are.

What the Statute Says

North Carolina Lemon Law - New Motor Vehicles Warranties Act: The Rules That Decide a Charlotte Claim

We covered the repair test, the arbitration rule and the deadline in the Court and Venue section above. Below are other North Carolina rules that can matter to a Charlotte claim.

Notable provisions of North Carolina Lemon Law - New Motor Vehicles Warranties Act

North Carolina uses 20 business days (not 30 calendar days). Consumer must send written notice by certified mail. Covers 24 months/24,000 miles from delivery.

Your Team

Meet Your Legal Team

Steven Nassi, Esq., Founder & Managing Partner

Founded Easy Lemon on the principle that consumers deserve aggressive, expert representation at no upfront cost. B.A. from SUNY Binghamton with distinction, J.D. from Benjamin N. Cardozo School of Law. Supervising Editor, Cardozo Law Review. Published in Law360, Lexology, and Risk Management Magazine.

Service Area

Serving Charlotte & Surrounding North Carolina Communities

📍 Charlotte Neighborhoods

We take cases from South End, NoDa, Dilworth, Ballantyne and University City.

🏖️ Mecklenburg County

Nearby: Huntersville, Matthews, Mint Hill, Pineville and Cornelius.

Your Rights Under NC Law

What The Manufacturer Owes You

By statute, the North Carolina remedy is replacement vehicle or full refund (minus reasonable use offset). When a Charlotte car qualifies under NC law, the case usually ends in one of three ways.

Refund

The manufacturer buys the car back. It repays the price along with the taxes, registration fees and finance charges, but it may deduct a reasonable use offset.

Replacement Vehicle

Instead of money you get a comparable new car, and the swap costs you nothing.

Cash Settlement

The statute does not set this one. It comes from negotiation: you keep the car, and the manufacturer pays for the value the defect took off it.

Have Questions?

Frequently Asked Questions

The answers below are based on North Carolina law and on the paperwork Charlotte drivers usually send us.

PROCESS & TIMELINE

Most of the North Carolina cases we handle settle at the written-demand stage, without a lawsuit. How long that takes depends on your repair history and on the manufacturer. The North Carolina lemon law does not set its own filing deadline, but the defect must occur within 24 months or 24,000 miles from original delivery, whichever is earlier.

Usually not. Most lemon law cases we handle for Charlotte drivers settle with the manufacturer before a lawsuit is filed. On arbitration, the North Carolina rule is: must use manufacturer's arbitration if FTC-compliant. We prepare that filing for you.

ELIGIBILITY

It may. Under N.C. Gen. Stat. §20-351 to §20-351.10, your Charlotte car can qualify if a defect covered by the warranty is still there after 4 repair attempts for the same defect, or 20 cumulative business days during any 12-month period out of service. The statute covers new motor vehicles purchased or leased in North Carolina for personal, family, or household purposes.

N.C. Gen. Stat. §20-351 to §20-351.10 covers new motor vehicles purchased or leased in North Carolina for personal, family, or household purposes. If you bought used, send the paperwork anyway, including any written warranty that came with the car.

REMEDIES

N.C. Gen. Stat. §20-351 to §20-351.10 provides for replacement vehicle or full refund (minus reasonable use offset). Which one you get depends on your repair history and on what the manufacturer offers.

ATTORNEY & TRUST

You will have one assigned attorney and a direct line. You get a copy of every letter we send and a note whenever the manufacturer responds. We first check your repair history against N.C. Gen. Stat. §20-351 to §20-351.10. Then written notice goes to the manufacturer, and we demand the statutory remedy, replacement vehicle or full refund (minus reasonable use offset). Most cases settle at that stage. If a case does not settle, we take the next formal step that North Carolina law requires.

Client Testimonials

What Our Clients Are Saying

Easy Lemon has handled 1,500+ lemon law matters^‡.

“Easy Lemon made filling a claim super easy! Communication was excellent. When I needed to communicate additional information, or ask questions, they were quick to respond. Very professional. After the first offer was made, they were able to negotiate a better offer! I highly recommend to use them!”

Greg Lampton

Google review

“I honestly didn't think I had a case. My Subaru's engine consumed a quart of oil every 1,000 miles. Dealer said it was 'within spec.' Did that three times. I just figured I'd live with it.
My brother-in-law, a mechanic, said 'that's not normal for a modern engine. Call someone.' So I did. I spoke to Steven Nassi at Easy Lemon.
He explained that excessive oil consumption is a known defect in certain Subaru engines. He'd handled similar cases. He said, 'They tell you it's normal because they don't want to replace the short block.' He already knew the internal service bulletins.
His team filed the claim. Subaru settled with a cash payment that covered my oil expenses and then some. I was genuinely surprised it worked.
Why different? Steven saw a pattern I didn't know existed. They don't just take cases; they know manufacturer secrets.”

Grace Zayin Lupo (GS2 C)

Google review

“My Tesla Model Y had three things wrong that the service center couldn't fix: 1) Phantom braking on highway. 2) Passenger door handle wouldn't present half the time. 3) Rattling from the rear seat area they blamed on 'road noise.' I had service invoices showing four attempts on the brakes, two on the handle, and three on the rattle. Called Easy Lemon. Aaron Waldo took it. He didn't treat them as three small problems. He argued they collectively impaired the vehicle's safety and value. Manufacturer settled with a cash payout plus extended warranty on the remaining issues. They bundle your headaches into one real case."”