Lemon Law Attorneys · Asheville, North Carolina

Asheville, NC
Lemon Law Attorneys

Pursue a Refund, Replacement Car, or Cash Settlement
No attorney’s fees unless we recover for you.

See If You Qualify: Free 📞 (855) 435-3666

Free case review 97%^* Resolution Rate Fully remote, from first call to resolution

How your North Carolina claim gets built

Our lemon law work is directed by Steven P. Nassi, Esq., Managing Partner, Easy Lemon by RockPoint Law P.C. A North Carolina claim gets built on two things: the North Carolina lemon law statute, and the federal Magnuson-Moss Warranty Act, which applies in all fifty states. Send the repair orders and the purchase or lease paperwork, and we can tell you which of the two fits your vehicle.

Read Steven Nassi’s full bio →

Free Case Review

See If You Qualify

We have handled 3,000+ cases.^‡ No attorney’s fees unless we recover for you.

North Carolina Lemon Law Thresholds

✓ 4 repair attempts for the same defect
✓ 20 cumulative business days during any 12-month period out of service
✓ Filing deadline: None in the lemon law itself; the defect must occur within 24 months or 24,000 miles from original delivery, whichever is earlier

100% Free & Confidential · Takes 30 Seconds

Vehicle Situation Contact

What's your vehicle? 🚗

Let's see if your car qualifies for a lemon law claim.

Year

Make

Tell us about your situation 🔧

This helps us understand your case better.

Have you taken your vehicle to the dealer for repairs?

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You're one step away from getting the help you deserve. No cost^†, no obligation.

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By submitting this form, you agree to receive calls and texts from Easy Lemon by RockPoint Law P.C. at the number provided, including by autodialer and prerecorded messages, for marketing purposes. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out. Your information will be received by RockPoint Law P.C. and its service provider LegalEdge Services LLC. Submitting this form does not create an attorney-client relationship.

You're All Set! 🎉

Our team will call you shortly to review your case. Keep your phone nearby!

Thank you for choosing Easy Lemon. We'll fight to get you the remedy the statute provides.

🔒 Lemon law claims have strict filing deadlines, don't wait.

Asheville Lemon Law

Asheville Lemon Law Basics

The law that applies in Asheville is North Carolina's lemon law, N.C. Gen. Stat. §20-351 to §20-351.10, and it covers new motor vehicles purchased or leased in North Carolina for personal, family, or household purposes. You may have a claim if your repair orders reach one of the repair limits in the box above while the defect is still there. North Carolina's lemon law sets no filing deadline of its own; the defect must occur within 24 months or 24,000 miles from original delivery, whichever is earlier. The statute text, the filing deadlines and the rules on used cars are on our North Carolina Lemon Law Attorneys page.

Broken down lemon car in Asheville, North Carolina — Lemon Law Attorney

See Full Qualifications →

Step by Step

How an Asheville Lemon Law Claim Works

This is what happens after you call us from Asheville.

Document Your Repairs

Keep every repair order from your Asheville dealership, even the short ones. Under North Carolina's lemon law, those papers are the written proof of each repair attempt.

Free Case Evaluation

We read your repair history against the North Carolina statute and tell you whether the car qualifies. The review costs nothing, and there are no attorney's fees unless we recover for you.

We File the Claim

We write and send the paperwork, including the direct written notice to the manufacturer that North Carolina law requires (excused if the manufacturer did not disclose the requirement and the address in the warranty or owner's manual), and written notice of intent to sue at least 10 days before filing. We deal with the manufacturer for you.

You Get Compensated

A successful case usually ends with a refund, a replacement vehicle or a cash settlement. There are no attorney's fees unless we recover for you.

North Carolina Settlements

Easy Lemon Cases Resolved in North Carolina

These are North Carolina matters the firm handled, not cases from Asheville specifically. Every case is different; prior results do not guarantee a similar outcome.

Vehicle

2022 Jeep Grand Cherokee

Resolution

$19,000 Cash and Keep

66 days out of service

Read the case →

Vehicle

2026 Ram 1500 Rebel GT

Resolution

Cash and Keep

1 repair visit | 52 days out of service

Read the case →

*Results vary. Prior outcomes do not predict future success. Amounts shown are actual case resolutions. Easy Lemon® by RockPoint Law P.C.

N.C. Gen. Stat. §20-351 to §20-351.10

Is Your Asheville Car a Lemon? North Carolina's 3-Step Test

Does the Defect Substantially Impair Use, Value, or Safety?

Under North Carolina law, the defect has to substantially impair the vehicle's use, value, or safety.

Have You Met the Repair Attempt Threshold?

In North Carolina the test is 4 repair attempts for the same defect or 20 cumulative business days out of service in any 12-month period, within the period described in step 3. Count the visits on your repair orders to see where you stand.

Did It Happen Within the Rights Period?

The North Carolina lemon law does not set its own deadline to sue, but the defect must occur within 24 months or 24,000 miles from original delivery, whichever is earlier. We check that deadline against the delivery date on your contract and the dates on your repair orders.

If you are not sure about your dates, call us. The consultation is free. 📞 (855) 435-3666

If you think you are past a deadline, call us anyway. We may still be able to help.

Buncombe County

Court and Venue in Asheville

Asheville is in Buncombe County. Civil cases there go to the Superior Court or the District Court depending on the amount in dispute, and Buncombe County is in Superior Court District 40. Which court hears a particular case still depends on its facts, the warranty issues involved and the law it is brought under.

The North Carolina lemon law is N.C. Gen. Stat. §20-351 to §20-351.10. If the warranty or owner's manual discloses that written notice to the manufacturer is required, the consumer must give it to rely on the statute's presumption (N.C. Gen. Stat. §20-351.5(a)); the statute names no delivery method. If the manufacturer's arbitration program is FTC-compliant, the consumer must use it.

The repair test in the statute is 4 repair attempts for the same defect, or 20 cumulative business days during any 12-month period with the vehicle out of service. The statutory remedy is a replacement vehicle or a full refund, minus a reasonable offset for use. The court may award a consumer who prevails reasonable attorney fees if it finds the manufacturer unreasonably refused to fully resolve the matter.

Sources: North Carolina Judicial Branch, Buncombe County; North Carolina Judicial Branch, Superior Court; North Carolina Judicial Branch, District Court; U.S. Census Bureau, 2020 place-by-county file. Court names checked September 26, 2026.

NHTSA Recalls

Recent Recalls for Makes in Our North Carolina Cases

NHTSA recall records are national, not filed by state. These are the newest recalls for the makes (Ram, Jeep) that appear in the North Carolina matters the firm has resolved.

Chrysler (FCA US, LLC) · Sep 10, 2026

Roof Rack Crossbars May Detach

Component: STRUCTURE. NHTSA campaign 26V584000 (manufacturer 81D).

NHTSA record →

Chrysler (FCA US, LLC) · Sep 1, 2026

Tire Pressure Monitor System May Fail/FMVSS 138

Component: TIRES. NHTSA campaign 26V559000 (manufacturer 54D).

NHTSA record →

Chrysler (FCA US, LLC) · Sep 1, 2026

Rear Coil Springs May Detach

Component: SUSPENSION. NHTSA campaign 26V562000 (manufacturer 89D).

NHTSA record →

Full list, updated from NHTSA: easylemon.com/recalls. A recall alone is not a lemon law claim; unrepaired defects after reasonable attempts are.

What the Statute Says

North Carolina Lemon Law - New Motor Vehicles Warranties Act: The Rules That Decide an Asheville Claim

Looking for the repair test or the arbitration rule? Those are under Court and Venue above. North Carolina law has a few more rules, and they are listed here.

Notable provisions of North Carolina Lemon Law - New Motor Vehicles Warranties Act

North Carolina counts 20 business days out of service, not 30 calendar days. The consumer must notify the manufacturer directly in writing; the statute names no delivery method. The law covers 24 months/24,000 miles from delivery.

Your Team

Meet Your Legal Team

Steven Nassi, Esq., Founder & Managing Partner

Founded Easy Lemon so consumers could get real representation with nothing owed up front. B.A. from SUNY Binghamton, J.D. from Benjamin N. Cardozo School of Law. Supervising Editor, Cardozo Law Review. Published in Law360, Lexology, and Risk Management Magazine.

Service Area

Serving Asheville & Surrounding North Carolina Communities

📍 Asheville Neighborhoods

We take cases from River Arts District, West Asheville, Montford and Biltmore Village.

🏖️ Buncombe County

Nearby: Black Mountain, Weaverville, Arden, Swannanoa and Fletcher.

Your Rights Under North Carolina Law

What The Manufacturer Owes You

The North Carolina statute provides for a replacement vehicle or a full refund, minus a reasonable offset for use, and a qualifying case from Asheville usually ends in one of these three ways.

Refund

You hand back the car. In return the manufacturer repays the price, the taxes, the registration fees and the finance charges, with a reasonable use offset taken out.

Replacement Vehicle

You leave with a comparable new car. The manufacturer pays for the swap.

Cash Settlement

You keep the car, and the manufacturer pays you for the value the defect took off it. This result is not listed in the statute and comes from negotiation.

Have Questions?

Frequently Asked Questions

The answers below are based on North Carolina law and on the paperwork Asheville drivers usually send us.

ELIGIBILITY

It may. Under N.C. Gen. Stat. §20-351 to §20-351.10, your Asheville car can qualify if a defect covered by the warranty is still there after 4 repair attempts for the same defect, or 20 cumulative business days during any 12-month period out of service. The statute covers new motor vehicles purchased or leased in North Carolina for personal, family, or household purposes.

PROCESS & TIMELINE

Usually not. Most lemon law cases we handle for Asheville drivers settle with the manufacturer before a lawsuit is filed. In North Carolina, you must use the manufacturer's arbitration program first if it complies with FTC rules. We prepare that filing for you.

REMEDIES

In North Carolina, the court may award a consumer who prevails reasonable attorney fees if it finds the manufacturer unreasonably refused to fully resolve the matter. We work on contingency, so you pay nothing upfront and there is no attorney's fee unless we recover for you. When a manufacturer settles or loses, we ask it to pay our fee on top of your recovery. The federal Magnuson-Moss Warranty Act (15 U.S.C. §2310(d)) adds a second fee-shifting route when a written warranty is breached. Our fee agreement is one page.

ATTORNEY & TRUST

No. Our offices are in Manhasset NY, Newark NJ, Miami FL and Dallas TX. We handle North Carolina cases by phone, email and e-signature. You upload your repair orders, your contract and your warranty booklet. We send the demand letter and handle the settlement paperwork. Nothing in N.C. Gen. Stat. §20-351 to §20-351.10 requires you to appear anywhere to open a claim.

Nothing upfront, and no attorney's fee unless we recover for you. In North Carolina, the court may award a consumer who prevails reasonable attorney fees if it finds the manufacturer unreasonably refused to fully resolve the matter. When a manufacturer settles, we ask it to pay our fee on top of your recovery. Repair orders are free from the dealer. We pay the filing costs while the case is open. To start, send us the repair orders for a free case review.

You will have one assigned attorney and a direct line. You get a copy of every letter we send and a note whenever the manufacturer responds. We first check your repair history against N.C. Gen. Stat. §20-351 to §20-351.10. Then written notice goes to the manufacturer, and we demand the statutory remedy, a replacement vehicle or a full refund, minus a reasonable offset for use. Most cases settle at that stage. If a case does not settle, the next step is set by North Carolina law. In North Carolina, you must use the manufacturer's arbitration program first if it complies with FTC rules.

Client Testimonials

What Our Clients Are Saying

Easy Lemon has handled 3,000+ lemon law cases^‡.

“Working with Easy Lemon could not have been easier, I honestly wish I knew about them when I’ve had trouble with a car several years ago. Communication with them was always quick, clear, and they made sure I understood everything/next steps. They were able to get me my best case scenario outcome!”

Guya Gold

Google review

“Easy Lemon made filling a claim super easy! Communication was excellent. When I needed to communicate additional information, or ask questions, they were quick to respond. Very professional. After the first offer was made, they were able to negotiate a better offer! I highly recommend to use them!”

Greg Lampton

Google review

“I honestly didn't think I had a case. My Subaru's engine consumed a quart of oil every 1,000 miles. Dealer said it was 'within spec.' Did that three times. I just figured I'd live with it.
My brother-in-law, a mechanic, said 'that's not normal for a modern engine. Call someone.' So I did. I spoke to Steven Nassi at Easy Lemon.
He explained that excessive oil consumption is a known defect in certain Subaru engines. He'd handled similar cases. He said, 'They tell you it's normal because they don't want to replace the short block.' He already knew the internal service bulletins.
His team filed the claim. Subaru settled with a cash payment that covered my oil expenses and then some. I was genuinely surprised it worked.
Why different? Steven saw a pattern I didn't know existed. They don't just take cases; they know manufacturer secrets.”