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Lemon Law Attorneys · Greensboro, North Carolina

Greensboro, NC
Lemon Law Attorneys

Pursue a Refund, Replacement Car, or Cash Settlement
No attorney’s fees unless we recover for you.

Free case review 97%* Resolution Rate Fully remote, from first call to resolution
Steven Nassi

How your North Carolina claim gets built

Our lemon law work is directed by Steven P. Nassi, Esq., Managing Partner, Easy Lemon by RockPoint Law P.C. A North Carolina claim gets built on two things: the North Carolina lemon law statute, and the federal Magnuson-Moss Warranty Act, which applies in all fifty states. Send the repair orders and the purchase or lease paperwork, and we can tell you which of the two fits your vehicle.

Read Steven Nassi’s full bio →

Free Case Review

See If You Qualify

We have handled 3,000+ cases.‡ No attorney’s fees unless we recover for you.

North Carolina Lemon Law Thresholds

  • ✓ 4 repair attempts for the same defect
  • ✓ 20 cumulative business days during any 12-month period out of service
  • ✓ Filing deadline: None in the lemon law itself; the defect must occur within 24 months or 24,000 miles from original delivery, whichever is earlier
100% Free & Confidential · Takes 30 Seconds
Vehicle Situation Contact

What's your vehicle? 🚗

Let's see if your car qualifies for a lemon law claim.

Tell us about your situation 🔧

This helps us understand your case better.

Get Your Free Case Review ✅

You're one step away from getting the help you deserve. No cost†, no obligation.

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By submitting this form, you agree to receive calls and texts from Easy Lemon by RockPoint Law P.C. at the number provided, including by autodialer and prerecorded messages, for marketing purposes. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out. Your information will be received by RockPoint Law P.C. and its service provider LegalEdge Services LLC. Submitting this form does not create an attorney-client relationship.

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Our team will call you shortly to review your case. Keep your phone nearby!

Thank you for choosing Easy Lemon. We'll fight to get you the remedy the statute provides.

🔒 Lemon law claims have strict filing deadlines, don't wait.

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By submitting this form, you agree to receive calls and texts from Easy Lemon by RockPoint Law P.C. at the number provided, including by autodialer and prerecorded messages, for marketing purposes. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out. Your information will be received by RockPoint Law P.C. and its service provider LegalEdge Services LLC. Submitting this form does not create an attorney-client relationship.

No spam. No obligation. Just a quick call from our team.
Greensboro Lemon Law

Greensboro Lemon Law Basics

North Carolina's lemon law, N.C. Gen. Stat. §20-351 to §20-351.10, is the one that applies in Greensboro. It covers new motor vehicles purchased or leased in North Carolina for personal, family, or household purposes. You may have a claim once your repair orders reach one of the repair limits in the box above, as long as the defect is still there. North Carolina's lemon law sets no filing deadline of its own; the defect must occur within 24 months or 24,000 miles from original delivery, whichever is earlier. Our North Carolina Lemon Law Attorneys page has the full statute text, the filing deadlines and the used-car rules.

Step by Step

How a Greensboro Lemon Law Claim Works

This is what happens after you call us from Greensboro.

1

Document Your Repairs

Keep every repair order from your Greensboro dealership, even the short ones. Under North Carolina's lemon law, those papers are the written proof of each repair attempt.

2

Free Case Evaluation

We read your repair history against the North Carolina statute and tell you whether the car qualifies. The review costs nothing, and there are no attorney's fees unless we recover for you.

3

We File the Claim

We write and send the paperwork, including the direct written notice to the manufacturer that North Carolina law requires (excused if the manufacturer did not disclose the requirement and the address in the warranty or owner's manual), and written notice of intent to sue at least 10 days before filing. We deal with the manufacturer for you.

4

You Get Compensated

A successful case usually ends with a refund, a replacement vehicle or a cash settlement. There are no attorney's fees unless we recover for you.

North Carolina Settlements

Easy Lemon Cases Resolved in North Carolina

These are North Carolina matters the firm handled, not cases from Greensboro specifically. Every case is different; prior results do not guarantee a similar outcome.

Vehicle
2022 Jeep Grand Cherokee
Resolution
$19,000 Cash and Keep
66 days out of service
Read the case →
Vehicle
2026 Ram 1500 Rebel GT
Resolution
Cash and Keep
1 repair visit | 52 days out of service
Read the case →

*Results vary. Prior outcomes do not predict future success. Amounts shown are actual case resolutions. Easy Lemon® by RockPoint Law P.C.

N.C. Gen. Stat. §20-351 to §20-351.10

Is Your Greensboro Car a Lemon? North Carolina's 3-Step Test

1

Does the Defect Substantially Impair Use, Value, or Safety?

Under North Carolina law, the defect has to substantially impair the vehicle's use, value, or safety.

2

Have You Met the Repair Attempt Threshold?

In North Carolina the test is 4 repair attempts for the same defect or 20 cumulative business days out of service in any 12-month period, within the period described in step 3. Count the visits on your repair orders to see where you stand.

3

Did It Happen Within the Rights Period?

The North Carolina lemon law does not set its own deadline to sue, but the defect must occur within 24 months or 24,000 miles from original delivery, whichever is earlier. We check that deadline against the delivery date on your contract and the dates on your repair orders.

If you are not sure about your dates, call us. The consultation is free. 📞 (855) 435-3666

If you think you are past a deadline, call us anyway. We may still be able to help.

Guilford County

Court and Venue in Greensboro

Greensboro is in Guilford County. Civil cases there go to the Superior Court or the District Court depending on the amount in dispute, and Guilford County is in Superior Court District 24. Which court hears a particular case still depends on its facts, the warranty issues involved and the law it is brought under.

The North Carolina lemon law is N.C. Gen. Stat. §20-351 to §20-351.10. If the warranty or owner's manual discloses that written notice to the manufacturer is required, the consumer must give it to rely on the statute's presumption (N.C. Gen. Stat. §20-351.5(a)); the statute names no delivery method. If the manufacturer's arbitration program is FTC-compliant, the consumer must use it.

The repair test in the statute is 4 repair attempts for the same defect, or 20 cumulative business days during any 12-month period with the vehicle out of service. The statutory remedy is a replacement vehicle or a full refund, minus a reasonable offset for use. The court may award a consumer who prevails reasonable attorney fees if it finds the manufacturer unreasonably refused to fully resolve the matter.

Sources: North Carolina Judicial Branch, Guilford County; North Carolina Judicial Branch, Superior Court; North Carolina Judicial Branch, District Court; U.S. Census Bureau, 2020 place-by-county file. Court names checked September 26, 2026.

NHTSA Recalls

Recent Recalls for Makes in Our North Carolina Cases

NHTSA recall records are national, not filed by state. These are the newest recalls for the makes (Ram, Jeep) that appear in the North Carolina matters the firm has resolved.

Chrysler (FCA US, LLC) · Sep 29, 2026

Loss of Power Steering Assist

Component: STEERING. NHTSA campaign 26V621000 (manufacturer 92D).

NHTSA record →
Chrysler (FCA US, LLC) · Sep 29, 2026

Driver & Front Passenger Side Air Bags May Not Deploy/FMVSS 208 & 214

Component: AIR BAGS. NHTSA campaign 26V622000 (manufacturer 94D).

NHTSA record →
Chrysler (FCA US, LLC) · Sep 29, 2026

Tire Pressure Monitor System May Fail/FMVSS 138

Component: TIRES. NHTSA campaign 26V623000 (manufacturer 51D).

NHTSA record →

Full list, updated from NHTSA: easylemon.com/recalls. A recall alone is not a lemon law claim; unrepaired defects after reasonable attempts are.

What the Statute Says

North Carolina Lemon Law - New Motor Vehicles Warranties Act: The Rules That Decide a Greensboro Claim

North Carolina law sets a repair test and says whether arbitration comes first, and Court and Venue above already explains both. Here are a few of its other rules.

Notable provisions of North Carolina Lemon Law - New Motor Vehicles Warranties Act

North Carolina counts 20 business days out of service, not 30 calendar days. The consumer must notify the manufacturer directly in writing; the statute names no delivery method. The law covers 24 months/24,000 miles from delivery.

Your Team

Meet Your Legal Team

Steven Nassi

Steven Nassi, Esq., Founder & Managing Partner

Founded Easy Lemon so consumers could get real representation with nothing owed up front. B.A. from SUNY Binghamton, J.D. from Benjamin N. Cardozo School of Law. Supervising Editor, Cardozo Law Review. Published in Law360, Lexology, and Risk Management Magazine.

Service Area

Serving Greensboro & Surrounding North Carolina Communities

📍 Greensboro Neighborhoods

We take cases from Fisher Park, Lindley Park, College Hill, Friendly and Hamilton Lakes.

🏖️ Guilford County

Nearby: High Point, Jamestown, Pleasant Garden, Summerfield and Kernersville.

Your Rights Under North Carolina Law

What The Manufacturer Owes You

North Carolina law provides for a replacement vehicle or a full refund, minus a reasonable offset for use. There are three ways a qualifying case from Greensboro usually ends.

$

Refund

Give the car back and the manufacturer repays the price you paid, with the taxes, registration fees and finance charges. A reasonable use offset comes off that amount.

Replacement Vehicle

The manufacturer hands you a comparable new car and pays the cost of the exchange.

$

Cash Settlement

The car stays yours and the manufacturer pays for the value the defect took off it. You will not find this option in the statute. It is reached by negotiation.

Have Questions?

Frequently Asked Questions

The answers below are based on North Carolina law and on the paperwork Greensboro drivers usually send us.

PROCESS & TIMELINE
Bring the repair orders from your Greensboro dealer, your purchase or lease contract and your warranty booklet. Of the three, the repair orders carry the case. Each one shows the date, the mileage and what the service department did or did not fix. If a few are missing, ask the service desk for copies.
ELIGIBILITY
It may. Under N.C. Gen. Stat. §20-351 to §20-351.10, your Greensboro car can qualify if a defect covered by the warranty is still there after 4 repair attempts for the same defect, or 20 cumulative business days during any 12-month period out of service. The statute covers new motor vehicles purchased or leased in North Carolina for personal, family, or household purposes.
N.C. Gen. Stat. §20-351 to §20-351.10 covers new motor vehicles purchased or leased in North Carolina for personal, family, or household purposes. If you bought used, send the paperwork anyway, including any written warranty that came with the car.
REMEDIES
Under N.C. Gen. Stat. §20-351 to §20-351.10, the remedy is a replacement vehicle or a full refund, minus a reasonable offset for use. Which one you get depends on your repair history and on what the manufacturer offers.
In North Carolina, the court may award a consumer who prevails reasonable attorney fees if it finds the manufacturer unreasonably refused to fully resolve the matter. We work on contingency, so you pay nothing upfront and there is no attorney's fee unless we recover for you. When a manufacturer settles or loses, we ask it to pay our fee on top of your recovery. The federal Magnuson-Moss Warranty Act (15 U.S.C. §2310(d)) adds a second fee-shifting route when a written warranty is breached. Our fee agreement is one page.
ATTORNEY & TRUST
You will have one assigned attorney and a direct line. You get a copy of every letter we send and a note whenever the manufacturer responds. We first check your repair history against N.C. Gen. Stat. §20-351 to §20-351.10. Then written notice goes to the manufacturer, and we demand the statutory remedy, a replacement vehicle or a full refund, minus a reasonable offset for use. Most cases settle at that stage. If a case does not settle, the next step is set by North Carolina law. In North Carolina, you must use the manufacturer's arbitration program first if it complies with FTC rules.
Client Testimonials

What Our Clients Are Saying

Easy Lemon has handled 3,000+ lemon law cases‡.

star star star star star
“My Honda Pilot's backup camera would go black right when I needed it. Dealer replaced it once. Broke again. Replaced it again. Third time they said 'they're working on it.' I have kids, I need that camera. Called Easy Lemon and Natalie Nassi said a safety feature failing repeatedly counts. She filed the claim and Honda settled with cash. Got it fixed at an independent shop and pocketed the rest. Camera's been fine since.”

Jeferson Moraes

Google review
star star star star star
“My Dodge Challenger's AC would blow hot air on the driver side but cold on passenger. Dealer recharged it twice, replaced a blend door actuator once. Problem came back every time. I was sweating through my shirt in August. Called Easy Lemon and Aaron Waldo said a climate control issue that makes driving uncomfortable counts. His team fought Dodge and got me a cash settlement. Got it fixed at a local shop and the AC has been cold ever since.”

JUNIOR ANIBAL TUYUC CUX

Google review
star star star star star
“I had an excellent experience working with this Lemon Law team. The staff were professional, punctual, knowledgeable, and highly responsible throughout the entire process.

As someone whose first language is not English, I especially appreciated their patience, understanding, and ability to communicate clearly. They truly care about their clients and always make you feel supported. No matter how complicated the situation becomes, they stay on your side and work hard to achieve the best possible outcome.

Their dedication, expertise, and commitment helped me successfully resolve my case and get rid of a problematic vehicle that had caused a lot of stress. I highly recommend this company to anyone dealing with a Lemon Law claim. Thank you for your outstanding service and support!”

Pavel Kim

Google review
Learn More

Related Resources

Reviewed by Easy Lemon Legal Team · Last updated August 24, 2026

Check If I Qualify → (855) 435-3666
INSTANT QUALIFICATION
$50M+**
Recovered
97%*
Resolution Rate
No Attorney’s Fees†
Unless We Recover
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