✦ Case Study: Resolved
$17,500 Cash and Keep
Results may vary. Prior outcomes do not guarantee a similar result. Each case is unique and depends on its specific facts and applicable law.
2025 Chevrolet Equinox Lemon Law Case Study: Cash and Keep Settlement in Connecticut
Purchased New in Connecticut
$17,500
Recovered
6 Visits
Repair Attempts
48 Days
Out of Service
3,998 Mi
At First Repair
Case Overview
2025 Chevrolet Equinox: 6 Repair Visits and 48 Days Out of Service
2025 Chevrolet Equinox lemon law cash-and-keep settlement in Connecticut: Easy Lemon recovered $17,500 for this client after 6 repair visits and 48 days out of service. The claim was brought under Connecticut Lemon Law (Conn. Gen. Stat. §42-179). When the same defect keeps coming back and the manufacturer cannot fix it, the owner may be entitled to a buyback, a replacement or a cash settlement, at no cost†.
Our client bought a new 2025 Chevrolet Equinox in Connecticut. The first repair visit occurred at 3,998 miles. The repair records show 6 visits and 48 days out of service.
Easy Lemon took the case to Chevrolet and resolved it with a cash-and-keep settlement totaling $17,500. The total combines the payment to our client and the attorney fees paid by the manufacturer. Our client kept the vehicle.
Systems Involved
- Engine
- Electrical
- Braking
🔧
6
Repair Attempts
📅
48
Days Out of Service
🚗
3,998
Miles at First Repair
✓
$17,500
Recovered
Repair History
2025 Chevrolet Equinox Repair History: What the Repair Orders Show
Visit 1: February 11, 2026
- The owner reported that the built-in Google Maps navigation would not load or function properly.
- The technician scanned for diagnostic trouble codes and found none, and confirmed that the radio software was already up to date.
- The technician verified the concern (routes would not load in the built-in Google Maps) and identified a known issue (PIT 6334) indicating that engineering was actively investigating the problem.
Visit 2: March 18-19, 2026
- The owner reported difficulty starting the vehicle and having to jump-start it.
- The technician found that the dome lights had been left on while the vehicle was brought into the shop, which drained the battery.
- A scan revealed low-voltage codes stored in every module as a result.
- The battery was fully charged and tested, a parasitic draw test was performed and no draw was found, and all codes were cleared.
- Concern could not be confirmed as a recurring vehicle defect; the battery discharge was attributed to the lights being left on.
Visit 3: March 23-April 20, 2026
- The owner reported continuing to need to jump-start the vehicle because it would not start on its own.
- The technician verified the concern and found that the infotainment screen would not power off.
- A scan found no diagnostic trouble codes, and all modules were confirmed to be up to date on programming.
- Electrical testing of the radio showed normal resistance and no parasitic draw to the battery.
- During the inspection, the OnStar button was observed to be illuminated red; two test calls to OnStar failed.
- An attempt to reprogram the OnStar telematics module also failed due to an internal module failure.
- The telematics control module was replaced to resolve the issue.
Visit 4: May 13-14, 2026
- The owner reported a dashboard message indicating the key fob battery needed replacement.
- The key fob battery was tested and found to be below the required voltage.
- The battery was replaced and the fob was retested and confirmed to be operating as designed.
- Repair completed.
- A recall (N262547330: Telematic Control Module Reprogramming) was also scheduled during this visit but could not be performed at this time because the required Tech Line Connect system was offline; the recall was deferred to a future visit.
Visit 5: June 24-29, 2026
- The owner reported that the vehicle would not start and needed a jump-start. After the jump-start, the check engine light was on and a service parking brake message appeared.
- The technician scanned the system and found low-voltage codes stored in all modules.
- The codes were cleared and the vehicle was allowed to sit overnight.
- Upon rescanning, codes B1A05, B1A1D, and P0562 returned.
- The front view camera module was reprogrammed using SPS, a camera relearn procedure was performed, and all codes were cleared.
- The vehicle was again allowed to sit overnight, and a follow-up scan confirmed no codes remained.
Visit 6: June 29-July 6, 2026
- The owner reported that the vehicle would not start and required a jump start, and that the parking brake warning light was on.
- Diagnostic tests revealed multiple communication fault codes, and after technicians reprogrammed the serial data gateway module and made sure all control modules were current, they cleared the fault codes.
- After the repair, the vehicle started normally, no fault codes returned, and no additional issues were found.
Legal Analysis
Can a 2025 Chevrolet Equinox Be a Lemon in Connecticut?
Connecticut Lemon Law (Conn. Gen. Stat. §42-179) covers new motor vehicles purchased or leased in Connecticut for personal, family, or household use.
- Repair attempts: 4 repair attempts for the same defect (or 2 for serious safety defects)
- Days out of service: 30 cumulative calendar days
- Remedies: Replacement vehicle, full refund, or monetary damages
- Attorney fees: Yes - the court may award a consumer who prevails costs and reasonable attorney fees (Conn. Gen. Stat. §42-180)
This case: This Chevrolet Equinox went to the dealer 6 times and was out of service for 48 days. The federal Magnuson-Moss Warranty Act also applies to written warranties nationwide. Our client paid $0 out of pocket†.
Our Approach
How Was This Chevrolet Equinox Lemon Law Claim Resolved?
1
Free Case Review
We read the repair orders and counted the visits and the days the Equinox spent at the dealer.
2
Building the File
We sorted all repair orders by date and noted what was reported, what was diagnosed and what was done. That way the record showed the problems coming back.
3
Demand to Chevrolet
We sent Chevrolet a written demand that set out the repair history and asked for a cash settlement.
4
Cash and Keep
Chevrolet agreed to a cash-and-keep settlement totaling $17,500. Our client paid nothing out of pocket† for legal representation.
Case Status
$17,500 Cash and Keep Secured
$17,500
Cash and Keep: Client Kept the Vehicle
Key Case Facts
- Vehicle: 2025 Chevrolet Equinox
- Purchased in: Connecticut
- Status at purchase: New
- Mileage at first repair: 3,998 miles
- Systems involved: Engine, Electrical, Braking
- Repair attempts: 6 visits
- Days out of service: 48 days
- Manufacturer: Chevrolet
- Settlement type: Cash and Keep
- Settlement amount: $17,500 (Cash and Keep)
Client Reviews
What Our Clients Are Saying
Legal Team
Attorney on Record
Steven Nassi, Esq.
Managing Partner, Easy Lemon by RockPoint Law P.C.
Licensed attorney whose practice is limited to lemon law. Steven leads the Easy Lemon legal team and has overseen thousands of successful lemon law claims against major manufacturers including Audi, Volkswagen, Mercedes-Benz, BMW, and more.
Having Problems With Your Chevrolet Equinox?
If your Chevrolet Equinox keeps going back to the dealer for the same problem, you may have grounds for a claim under Connecticut lemon law. Free case evaluation, 30 seconds.
Qualify in 30 Seconds →Common Questions
2025 Chevrolet Equinox Lemon Law Questions in Connecticut
What does Connecticut lemon law require for a vehicle like this Chevrolet Equinox?
Under Connecticut Lemon Law (Conn. Gen. Stat. §42-179), the repair standard is 4 repair attempts for the same defect (or 2 for serious safety defects), or 30 cumulative calendar days out of service. Remedies: Replacement vehicle, full refund, or monetary damages. The federal Magnuson-Moss Warranty Act also applies to written warranties nationwide.
How much did Easy Lemon recover in this 2025 Chevrolet Equinox case?
The case resolved with a cash-and-keep settlement totaling $17,500. The total combines the payment to our client and the attorney fees that were paid by the manufacturer. Results may vary. Prior outcomes do not guarantee a similar result.
What is the difference between a buyback and a cash-and-keep settlement?
Under a buyback deal, the manufacturer takes back the vehicle, pays off the loan or lease and then refunds the owner, after subtracting any use allowance the state permits. In a cash-and-keep settlement, the owner keeps the vehicle and receives a cash payment.
Do I pay anything to hire Easy Lemon for a Chevrolet lemon law claim?
No upfront fee. In lemon law cases the manufacturer generally pays the attorney fees under fee-shifting statutes. In this case our client paid nothing out of pocket†.
Chevrolet Owner?
Your Chevrolet May Have a Lemon Law Claim Too
If your Chevrolet keeps going back to the shop for the same problem, you may qualify under your state's lemon law, the manufacturer pays our fees, not you. We handle Chevrolet cases like this one regularly.
See Our Chevrolet Lemon Law Page →Related Resources
Learn More
- Connecticut Lemon Law Attorneys
- All Settlements & Case Studies
- Lemon Law By Manufacturer
- Chevrolet Lemon Law
- Car Lemon Law Guide
- Free Case Evaluation
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