Lemon Law Attorneys · Portales, New Mexico

Portales, NM
Lemon Law Attorneys

Pursue a Refund, Replacement Car, or Cash Settlement
No attorney’s fees unless we recover for you.

See If You Qualify: Free 📞 (855) 435-3666

Free case review 97%^* Resolution Rate Fully remote, from first call to resolution

How your New Mexico claim gets built

Our lemon law work is directed by Steven P. Nassi, Esq., Managing Partner, Easy Lemon by RockPoint Law P.C. A New Mexico claim gets built on two things: the New Mexico lemon law statute, and the federal Magnuson-Moss Warranty Act, which applies in all fifty states. Send the repair orders and the purchase or lease paperwork, and we can tell you which of the two fits your vehicle.

Read Steven Nassi’s full bio →

Free Case Review

See If You Qualify

We have handled 3,000+ cases.^‡ No attorney’s fees unless we recover for you.

New Mexico Lemon Law Thresholds

✓ 4 repair attempts for the same defect
✓ 30 cumulative business days out of service
✓ Filing deadline: Within 18 months following the date of original delivery, or 90 days after the final action of an informal dispute settlement panel, whichever is later

100% Free & Confidential · Takes 30 Seconds

Vehicle Situation Contact

What's your vehicle? 🚗

Let's see if your car qualifies for a lemon law claim.

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Our team will call you shortly to review your case. Keep your phone nearby!

Thank you for choosing Easy Lemon. We'll fight to get you the remedy the statute provides.

🔒 Lemon law claims have strict filing deadlines, don't wait.

Portales Lemon Law

Portales Lemon Law Basics

Claims from Portales fall under N.M. Stat. §57-16A-1 to §57-16A-9, which covers new motor vehicles purchased or leased in New Mexico for personal, family, or household use. If the defect is still there once your repair orders reach one of the repair limits in the box above, and you are within the deadline, you may have a claim. Our New Mexico Lemon Law Attorneys page has the statute text, the deadlines and the used-car rules.

Broken down lemon car in Portales, New Mexico — Lemon Law Attorney

See Full Qualifications →

Step by Step

How a Portales Lemon Law Claim Works

This is what happens after you call us from Portales.

Document Your Repairs

Keep every repair order from your Portales dealership, even the short ones. NM lemon law needs written proof of each repair attempt, and those papers are the proof.

Free Case Evaluation

We read your repair history against the New Mexico statute and tell you whether the car qualifies. The review costs nothing, and there are no attorney's fees unless we recover for you.

We File the Claim

We write and send the paperwork, including any written notice to the manufacturer that NM law requires. We deal with the manufacturer for you.

You Get Compensated

The case ends with a refund, a replacement vehicle or a cash settlement. There are no attorney's fees unless we recover for you.

N.M. Stat. §57-16A-1 to §57-16A-9

Is Your Portales Car a Lemon? New Mexico's 3-Step Test

Does the Defect Substantially Impair Use, Value, or Safety?

Under New Mexico law, the defect has to substantially impair the vehicle's use, value, or safety.

Have You Met the Repair Attempt Threshold?

In New Mexico the test is 4 repair attempts for the same defect, or 30 cumulative business days out of service, as long as the claim is brought within the deadline in step 3. Count the visits on your repair orders to see where you stand.

Did It Happen Within the Rights Period?

In New Mexico the deadline is 18 months following the date of original delivery, or 90 days after the final action of an informal dispute settlement panel, whichever is later. We check it against the delivery date on your contract and the dates on your repair orders.

If you are not sure about your dates, call us. The consultation is free. 📞 (855) 435-3666

If you are past the deadline, call us anyway. We may still be able to help.

Roosevelt County

Court and Venue in Portales

Portales is in Roosevelt County. Roosevelt County's general civil trial court is the Ninth Judicial District Court. New Mexico also has a lower court for smaller civil claims, so the amount in dispute can change where a case is filed. Which court hears a particular case still depends on its facts, the warranty issues involved and the law it is brought under.

The New Mexico lemon law is N.M. Stat. §57-16A-1 to §57-16A-9. If the manufacturer's arbitration program is state-certified, the consumer must complete it first.

The repair test in the statute is 4 repair attempts for the same defect, or 30 cumulative business days with the vehicle out of service. The statutory remedy is a replacement vehicle or full refund (minus reasonable use offset). A consumer who prevails may recover attorney fees.

Open recalls on your vehicle can be checked against NHTSA records at easylemon.com/recalls. A recall alone is not a lemon law claim.

Sources: New Mexico Courts, Ninth Judicial District; New Mexico Courts, courts by county; U.S. Census Bureau, 2020 place-by-county file. Court names checked September 26, 2026.

What the Statute Says

New Mexico Motor Vehicle Quality Assurance Act: The Rules That Decide a Portales Claim

If you have read Court and Venue above, you already have the repair test, the arbitration rule and the deadline. New Mexico law adds a few rules on top of those, and they follow.

Notable provisions of New Mexico Motor Vehicle Quality Assurance Act

New Mexico requires 4 repair attempts and counts business days. The consumer must give prior direct written notice to the manufacturer and an opportunity to cure. Covers vehicles with a gross vehicle weight under 10,000 lbs.

Your Team

Meet Your Legal Team

Steven Nassi, Esq., Founder & Managing Partner

Founded Easy Lemon on the principle that consumers deserve aggressive, expert representation at no upfront cost. B.A. from SUNY Binghamton with distinction, J.D. from Benjamin N. Cardozo School of Law. Supervising Editor, Cardozo Law Review. Published in Law360, Lexology, and Risk Management Magazine.

Service Area

Serving Portales & Surrounding New Mexico Communities

📍 Portales Area

We take cases from Downtown, ENMU Campus, South Portales and Oasis Park.

🏖️ Roosevelt County

Nearby: Elida, Dora, Floyd and Causey.

Your Rights Under NM Law

What The Manufacturer Owes You

Under New Mexico law the remedy is replacement vehicle or full refund (minus reasonable use offset). A qualifying NM case from Portales usually closes in one of these three ways.

Refund

The car goes back to the manufacturer, which returns what you paid, with the taxes, registration fees and finance charges, less a reasonable use offset.

Replacement Vehicle

The manufacturer swaps your car for a comparable new one and pays for the exchange.

Cash Settlement

You hold on to the car and are paid for the value the defect cost you. This one is not in the statute. It is negotiated.

Have Questions?

Frequently Asked Questions

The answers below are based on New Mexico law and on the paperwork Portales drivers usually send us.

PROCESS & TIMELINE

Most of the New Mexico cases we handle settle at the written-demand stage, without a lawsuit. How long that takes depends on your repair history and on the manufacturer. The New Mexico filing deadline is within 18 months following the date of original delivery, or 90 days after the final action of an informal dispute settlement panel, whichever is later.

Bring the repair orders from your Portales dealer, your purchase or lease contract and your warranty booklet. Of the three, the repair orders carry the case. Each one shows the date, the mileage and what the service department did or did not fix. If a few are missing, ask the service desk for copies.

ELIGIBILITY

It may. Under N.M. Stat. §57-16A-1 to §57-16A-9, your Portales car can qualify if a defect covered by the warranty is still there after 4 repair attempts for the same defect, or 30 cumulative business days out of service. The statute covers new motor vehicles purchased or leased in New Mexico for personal, family, or household use.

REMEDIES

In New Mexico, a consumer who wins may recover attorney's fees from the manufacturer. We work on contingency, so you pay nothing upfront and there is no attorney's fee unless we recover for you. When a manufacturer settles or loses, we ask it to pay our fee on top of your recovery. The federal Magnuson-Moss Warranty Act (15 U.S.C. §2310(d)) adds a second fee-shifting route when a written warranty is breached. Our fee agreement is one page.

ATTORNEY & TRUST

No. Our offices are in Manhasset NY, Newark NJ, Miami FL and Dallas TX. We handle New Mexico cases by phone, email and e-signature. You upload your repair orders, your contract and your warranty booklet. We send the demand letter and handle the settlement paperwork. Nothing in N.M. Stat. §57-16A-1 to §57-16A-9 requires you to appear anywhere to open a claim. On arbitration, the New Mexico rule is: must exhaust manufacturer's arbitration if state-certified.

You will have one assigned attorney and a direct line. You get a copy of every letter we send and a note whenever the manufacturer responds. We first check your repair history against N.M. Stat. §57-16A-1 to §57-16A-9. Then written notice goes to the manufacturer, and we demand the statutory remedy, replacement vehicle or full refund (minus reasonable use offset). Most cases settle at that stage. If a case does not settle, we take the next formal step that New Mexico law requires.

Client Testimonials

What Our Clients Are Saying

Easy Lemon has handled 3,000+ lemon law cases^‡.

“Working with Easy Lemon could not have been easier, I honestly wish I knew about them when I’ve had trouble with a car several years ago. Communication with them was always quick, clear, and they made sure I understood everything/next steps. They were able to get me my best case scenario outcome!”

Guya Gold

Google review

“Easy Lemon made filling a claim super easy! Communication was excellent. When I needed to communicate additional information, or ask questions, they were quick to respond. Very professional. After the first offer was made, they were able to negotiate a better offer! I highly recommend to use them!”

Greg Lampton

Google review

“I honestly didn't think I had a case. My Subaru's engine consumed a quart of oil every 1,000 miles. Dealer said it was 'within spec.' Did that three times. I just figured I'd live with it.
My brother-in-law, a mechanic, said 'that's not normal for a modern engine. Call someone.' So I did. I spoke to Steven Nassi at Easy Lemon.
He explained that excessive oil consumption is a known defect in certain Subaru engines. He'd handled similar cases. He said, 'They tell you it's normal because they don't want to replace the short block.' He already knew the internal service bulletins.
His team filed the claim. Subaru settled with a cash payment that covered my oil expenses and then some. I was genuinely surprised it worked.
Why different? Steven saw a pattern I didn't know existed. They don't just take cases; they know manufacturer secrets.”