2025 Volvo EX90 Lemon Law Case Study: Buyback in Massachusetts
2025 Volvo EX90: 4 Repair Visits and 46 Days Out of Service
Our client leased a new 2025 Volvo EX90 in Massachusetts. The first repair visit came at 3,299 miles. The repair records show 4 visits and 46 days out of service.
Easy Lemon took the case to Volvo and resolved it with a vehicle buyback totaling $90,874. The total combines the payment to our client, the payoff to the lender and the attorney fees paid by the manufacturer.
Systems Involved
- Electrical
- Suspension
- Body/Trim
2025 Volvo EX90 Repair History: What the Repair Orders Show
Visit 1: September 2-9, 2025
- The rear passenger side window will not go all the way up.
- Technicians verified the issue and found the glass has popped out of the guide molding, damaging the guide molding.
- They then replaced the right moulding and relearned the PDM.
- The apple CarPlay was also reportedly not working all the time.
- Technicians found a software update was available, which was then performed.
- The screen was also reportedly not working.
- Technicians verified the issue and found the screen blank, then performed a battery reset and found no further issues.
Visit 2: September 5-30, 2025
- In a repair order overlapping the prior one, a suspension service required message was reported.
- Technicians noted that the issue was most likely related to the 12-volt reset performed at the prior visit, and that the root cause is still under investigation with engineering.
Visit 3: November 15-21, 2025
- The apple carplay reportedly does not have any audio when receiving calls.
- Technicians performed a software update for this issue.
- A message was also reported stating that a critical suspension fault was present.
- Technicians performed a software update.
Visit 4: January 13-22, 2026
- The dash reportedly keeps indicating warning faults, critical suspension faults, child lock, front collision warning, and the vehicle slams on the brakes.
- No detailed cause or correction was documented for this issue; however, modules were reloaded.
Can a 2025 Volvo EX90 Be a Lemon in Massachusetts?
Massachusetts Lemon Law - New Motor Vehicle Arbitration (Mass. Gen. Laws ch. 90, §7N½) covers new motor vehicles purchased or leased in Massachusetts for personal, family, or household use.
- Repair attempts: 3 repair attempts for the same defect
- Days out of service: 15 cumulative business days
- Remedies: Replacement vehicle or full refund (minus reasonable use offset)
- Attorney fees: Yes - prevailing consumer recovers attorney fees
How Was This Volvo EX90 Lemon Law Claim Resolved?
Free Case Review
We read the repair orders and counted the visits and the days the EX90 spent at the dealer.
Building the File
We sorted all repair orders by date and noted what was reported, what was diagnosed and what was done. That way the record showed the problems coming back.
Demand to Volvo
We sent Volvo a written demand that set out the repair history and asked for a buyback.
Vehicle Buyback
Volvo agreed to a vehicle buyback totaling $90,874. Our client paid nothing out of pocket† for legal representation.
$90,874 Vehicle Buyback Secured
Key Case Facts
- Vehicle: 2025 Volvo EX90
- Leased in: Massachusetts
- Status at purchase: New
- Mileage at first repair: 3,299 miles
- Systems involved: Electrical, Suspension, Body/Trim
- Repair attempts: 4 visits
- Days out of service: 46 days
- Manufacturer: Volvo
- Settlement type: Vehicle Buyback
- Settlement amount: $90,874 (Buyback)
What Our Clients Are Saying
Attorney on Record
Steven Nassi, Esq.
Managing Partner, Easy Lemon by RockPoint Law P.C.
Licensed attorney whose practice is limited to lemon law. Steven leads the Easy Lemon legal team and has overseen thousands of successful lemon law claims against major manufacturers including Audi, Volkswagen, Mercedes-Benz, BMW, and more.
Having Problems With Your Volvo EX90?
If your Volvo EX90 keeps going back to the dealer for the same problem, you may have a claim under Massachusetts lemon law. Free case evaluation, 30 seconds.
Qualify in 30 Seconds →2025 Volvo EX90 Lemon Law Questions in Massachusetts
Your Volvo May Have a Lemon Law Claim Too
If your Volvo keeps going back to the shop for the same problem, you may qualify under your state's lemon law, the manufacturer pays our fees, not you. We handle Volvo cases like this one regularly.
See Our Volvo Lemon Law Page →Learn More
- Massachusetts Lemon Law Attorneys
- All Settlements & Case Studies
- Lemon Law By Manufacturer
- Volvo Lemon Law
- Car Lemon Law Guide
- Free Case Evaluation
Related Case Results
- 2023 Volvo XC40 buyback in Florida ($35,002)
- 2025 Volvo XC60 buyback in Virginia ($22,288)
- 2022 Volvo XC90 cash-and-keep settlement in New Jersey ($21,000)
