Lemon Law Attorneys · Lowell, Massachusetts

Lowell, MA
Lemon Law Attorneys

Pursue a Refund, Replacement Car, or Cash Settlement
No attorney’s fees unless we recover for you.

See If You Qualify: Free 📞 (855) 435-3666

No attorney’s fees unless we recover for you 97%^* Resolution Rate Fully remote, from first call to resolution

How your Massachusetts claim gets built

Our lemon law work is directed by Steven P. Nassi, Esq., Managing Partner, Easy Lemon by RockPoint Law P.C. A Massachusetts claim gets built on two things: the Massachusetts lemon law statute, and the federal Magnuson-Moss Warranty Act, which applies in all fifty states. Send the repair orders and the purchase or lease paperwork, and we can tell you which of the two fits your vehicle.

Read Steven Nassi’s full bio →

Free Case Review

See If You Qualify

Join 1,500+ drivers who brought a claim with us.^‡ No attorney’s fees unless we recover for you.

Massachusetts Lemon Law Thresholds

✓ 3 repair attempts for the same defect
✓ 15 cumulative business days out of service
✓ Filing deadline: Within the first 15,000 miles or 1 year after original delivery (whichever comes first)

100% Free & Confidential · Takes 30 Seconds

Vehicle Situation Contact

What's your vehicle? 🚗

Let's see if your car qualifies for a lemon law claim.

Year

Make

Tell us about your situation 🔧

This helps us understand your case better. Don't worry, most vehicles qualify.

Have you taken your vehicle to the dealer for repairs?

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Get Your Free Case Review ✅

You're one step away from getting the help you deserve. No cost^†, no obligation.

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By submitting this form, you agree to receive calls and texts from Easy Lemon by RockPoint Law P.C. at the number provided, including by autodialer and prerecorded messages, for marketing purposes. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out. Your information will be received by RockPoint Law P.C. and its service provider LegalEdge Services LLC. Submitting this form does not create an attorney-client relationship.

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Our team will call you shortly to review your case. Keep your phone nearby!

Thank you for choosing Easy Lemon. We'll fight to get you the remedy the statute provides.

🔒 Lemon law claims have strict filing deadlines, don't wait.

Lowell Lemon Law

Lowell Lemon Law Basics

Lowell drivers file under Massachusetts's statute, Mass. Gen. Laws ch. 90, §7N½. If the dealer can't fix a warranty defect after 3 repair attempts for the same defect, or the car sits in the shop for 15 cumulative business days, you can ask for a refund, a replacement or a cash payment. The manufacturer can also be ordered to pay your attorney's fees. Statute text, filing deadlines and how used cars are treated are on our Massachusetts Lemon Law Attorneys page.

Broken down lemon car in Lowell, Massachusetts — Lemon Law Attorney

See Full Qualifications →

Step by Step

How a Lowell Lemon Law Claim Works

From first contact to final settlement, here's exactly what happens when you work with Easy Lemon in Lowell.

Document Your Repairs

Save every repair order from your Lowell dealership. Under MA lemon law, written proof of repair attempts is required.

Free Case Evaluation

We review your repair history and determine if your vehicle qualifies under Massachusetts's statute. No obligation. No attorney's fees unless we recover for you.

We File the Claim

Our attorneys handle all paperwork, including the mandatory manufacturer notification required by MA law.

You Get Compensated

Receive your refund, replacement vehicle, or cash settlement. No attorney’s fees unless we recover for you.

Mass. Gen. Laws ch. 90, §7N½

Is Your Lowell Car a Lemon? Massachusetts's 3-Step Test

Does the Defect Substantially Impair Use, Value, or Safety?

The defect must materially affect how you drive, how much your vehicle is worth, or how safe it is to operate. In Lowell, common qualifying defects include:

⚠️SUSPENSION DAMAGE from rough cobblestone and industrial-era road surfaces in the downtown mill district
⚠️TRANSMISSION FAILURE from congested US-3 commuter traffic heading south toward the I-495 interchange
⚠️ELECTRICAL SYSTEM MALFUNCTION from road salt corrosion during harsh Merrimack Valley winters averaging 55 inches of snow
⚠️BRAKE SYSTEM DEFECTS from stop-and-go traffic on Bridge Street and Gorham Street through the city center

Have You Met the Repair Attempt Threshold?

Massachusetts's Lemon Law triggers when any of these conditions are met, so long as you bring your claim within the first 15,000 miles or 1 year after original delivery (whichever comes first):

3️⃣ 3 repair attempts for the same defect at an authorized dealership

📅 15 cumulative business days out of service for any combination of defects

Did It Happen Within the Rights Period?

The clock starts on the day you take delivery of your vehicle, not when you first report the defect, not when you file a complaint. Under Massachusetts law, a claim must generally be brought within the first 15,000 miles or 1 year after original delivery (whichever comes first). If you're still within that window, or if your defect first appeared within the window and persists, you almost certainly qualify.

When in doubt, call. The consultation is always free. 📞 (855) 435-3666

Even if you're outside the eligibility window, contact us. Our team may still be able to assist.

Lowell Driving Environment

Lowell Driving Conditions & Why Defects Emerge Here

Lowell's mix of highway commuting, seasonal weather, and local road conditions creates specific stresses that commonly expose manufacturing defects in vehicles.

🗺️ Local Driving Demands

Lowell drivers navigate demanding corridors including US-3, I-495, and MA-38 daily. Higher mileage from daily commuting influences the usage offset in lemon law claims. The earlier you report defects, the lower your offset and the stronger your case.

🌉 The Bridge Factor

The major bridge and highway infrastructure including the Rourke Bridge over the Merrimack River and the University Avenue Bridge create load profiles that expose transmission hesitation and engine defects flat-road driving conceals. Clients report vehicles that "drive fine on flat roads" but exhibit problems under load.

🌤️ Seasonal Weather Impact

Lowell's seasonal temperature swings, from summer heat to winter cold, cycle vehicle components through expansion and contraction, stressing seals, hoses, and electrical connections. These temperature-driven failures are among the most common defects we handle.

🌡️ Climate Stress on Vehicles

Lowell's seasonal temperature range, from summer highs to winter lows, creates thermal cycling that stresses HVAC, cooling, and electrical systems over time. Massachusetts's Lemon Law recognizes these climate-related failures as a substantial impairment.

🚗 Heavy Commuter Traffic

Lowell's major traffic corridors including US-3, I-495, and MA-38 create heavy stop-and-go conditions that stress transmission fluid temperatures, cooling systems, and hybrid/EV battery management. These could qualify as lemon law defects.

NHTSA Recalls

Newest Vehicle Recalls on File

NHTSA recall records are national, not filed by state. These are the three newest vehicle recalls in our NHTSA mirror; they are not Massachusetts-specific.

Ford Motor Company · Sep 9, 2026

Passenger Air Bag May Deploy Improperly

Component: AIR BAGS. NHTSA campaign 26V581000 (manufacturer 26S65).

NHTSA record →

Ford Motor Company · Sep 9, 2026

Bracket May Tear Side Curtain Air Bag

Component: AIR BAGS. NHTSA campaign 26V580000 (manufacturer 26S64).

NHTSA record →

Ford Motor Company · Sep 9, 2026

Loss of Power or Fire Risk from Incorrect BECM Software

Component: ELECTRICAL SYSTEM. NHTSA campaign 26V582000 (manufacturer 26S68).

NHTSA record →

Full list, updated from NHTSA: easylemon.com/recalls. A recall alone is not a lemon law claim; unrepaired defects after reasonable attempts are.

What the Statute Says

Massachusetts Lemon Law - New Motor Vehicle Arbitration: The Rules That Decide a Lowell Claim

Repair-attempt presumption in Massachusetts

3 repair attempts for the same defect, or 15 cumulative business days out of service.

Arbitration before suit

Yes - state-run arbitration through the Office of Consumer Affairs.

Filing deadline

Within the first 15,000 miles or 1 year after original delivery (whichever comes first).

Notable provisions of Massachusetts Lemon Law - New Motor Vehicle Arbitration

Massachusetts has a strong lemon law — only 15 business days out-of-service and 3 repair attempts. State-run arbitration (not manufacturer-run). Decision is binding on the manufacturer but the consumer can reject and go to court.

Your Team

Meet Your Legal Team

Steven Nassi, Esq., Founder & Managing Partner

Founded Easy Lemon on the principle that consumers deserve aggressive, expert representation at no upfront cost. B.A. from SUNY Binghamton with distinction, J.D. from Benjamin N. Cardozo School of Law. Supervising Editor, Cardozo Law Review. Published in Law360, Lexology, and Risk Management Magazine.

Service Area

Serving Lowell & Surrounding Massachusetts Communities

📍 Lowell Neighborhoods

Belvidere, Pawtucketville, Centralville, Highlands, Acre

🏖️ Middlesex County

Chelmsford, Tewksbury, Dracut, Billerica

Your Rights Under MA Law

What The Manufacturer Owes You

If your Lowell vehicle qualifies under MA law, the manufacturer is legally required to compensate you in one of three ways:

Refund

Recover your purchase price including taxes, registration fees, and finance charges, subject to any offset for vehicle use under state law.

Replacement Vehicle

A brand-new comparable replacement vehicle at no additional cost to you.

Cash Settlement

A cash payout for the diminished value caused by the defects in your vehicle.

Have Questions?

Frequently Asked Questions

Everything you need to know about filing a lemon law claim in Lowell, Massachusetts.

PROCESS & TIMELINE

The clock under Mass. Gen. Laws ch. 90, §7N½ starts with the repair history: 3 repair attempts for the same defect, or 15 cumulative business days out of service. Once your repair orders show that, Easy Lemon sends the written demand to the manufacturer; most Massachusetts cases settle at that stage without a lawsuit. The Massachusetts filing deadline is within the first 15,000 miles or 1 year after original delivery (whichever comes first).

ELIGIBILITY

Mass. Gen. Laws ch. 90, §7N½ covers a nonconformity: a defect that substantially impairs the use, market value or safety of the vehicle and that survives 3 repair attempts for the same defect, or keeps the car out of service for 15 cumulative business days. It applies to new motor vehicles purchased or leased in Massachusetts for personal, family, or household use. One Massachusetts-specific point: Massachusetts has a strong lemon law — only 15 business days out-of-service and 3 repair attempts. The defects we file most often for Massachusetts drivers are engine stalling and misfires, transmission shudder or failure, electrical faults that leave warning lights on, brake and steering problems, and driver-assistance (ADAS) systems that brake or drift on their own.

REMEDIES

In Massachusetts, the manufacturer pays the consumer's attorney's fees when the consumer wins. Mass. Gen. Laws ch. 90, §7N½ is the statute a Massachusetts court applies, and the federal Magnuson-Moss Warranty Act (15 U.S.C. §2310(d)) adds a second fee-shifting route when a written warranty is breached. Easy Lemon takes Massachusetts cases on contingency: nothing upfront, and no attorney's fee unless we recover for you. When a manufacturer settles or loses, we ask it to pay our fees on top of what you receive, replacement vehicle or full refund (minus reasonable use offset). Read the fee terms before you sign anything; ours fit on one page, and you can ask us to walk through them on the first call.

ATTORNEY & TRUST

No. Nothing in Mass. Gen. Laws ch. 90, §7N½ requires you to appear anywhere to open a claim; on arbitration, the Massachusetts rule is: state-run arbitration through the Office of Consumer Affairs. Easy Lemon's offices are in Manhasset NY, Newark NJ, Miami FL and Dallas TX, and we run Massachusetts cases by phone, email and e-signature: an intake call, a document upload (repair orders, purchase or lease contract, warranty booklet), a written demand to the manufacturer, then settlement paperwork. What you should watch instead of a calendar of appointments is the clock: the Massachusetts filing deadline is within the first 15,000 miles or 1 year after original delivery (whichever comes first). Start the file as soon as you are near 3 repair attempts for the same defect.

Nothing upfront and no hourly bills. We work on contingency, so there is no attorney's fee unless we recover for you. In Massachusetts, the manufacturer pays the consumer's attorney's fees when the consumer wins. That is why most Massachusetts claims that succeed end with the manufacturer, not the driver, covering our fee. Repair orders come from the dealer for free, and we cover filing costs while the matter is open. If your car qualifies under Mass. Gen. Laws ch. 90, §7N½ (3 repair attempts for the same defect, or 15 cumulative business days out of service), the money at stake is the remedy itself, replacement vehicle or full refund (minus reasonable use offset). Bring the repair orders to the free case review and we will tell you which of those remedies fits.

You will have one assigned attorney and a direct line, and the case moves through fixed stages you can check against. First we confirm the Mass. Gen. Laws ch. 90, §7N½ thresholds on your repair history (3 repair attempts for the same defect, or 15 cumulative business days out of service). Next comes written notice to the manufacturer (the Massachusetts arbitration rule: state-run arbitration through the Office of Consumer Affairs). Then the demand for the statutory remedy, replacement vehicle or full refund (minus reasonable use offset). Most cases settle at that stage; if one does not, we file suit: the Massachusetts filing deadline is within the first 15,000 miles or 1 year after original delivery (whichever comes first). You get a copy of every letter we send and a note whenever the manufacturer responds.

Client Testimonials

What Our Clients Are Saying

Easy Lemon has handled 1,500+ lemon law matters^‡.

“Working with Easy Lemon could not have been easier, I honestly wish I knew about them when I’ve had trouble with a car several years ago. Communication with them was always quick, clear, and they made sure I understood everything/next steps. They were able to get me my best case scenario outcome!”

Guya Gold

Google review

“I honestly didn't think I had a case. My Subaru's engine consumed a quart of oil every 1,000 miles. Dealer said it was 'within spec.' Did that three times. I just figured I'd live with it.
My brother-in-law, a mechanic, said 'that's not normal for a modern engine. Call someone.' So I did. I spoke to Steven Nassi at Easy Lemon.
He explained that excessive oil consumption is a known defect in certain Subaru engines. He'd handled similar cases. He said, 'They tell you it's normal because they don't want to replace the short block.' He already knew the internal service bulletins.
His team filed the claim. Subaru settled with a cash payment that covered my oil expenses and then some. I was genuinely surprised it worked.
Why different? Steven saw a pattern I didn't know existed. They don't just take cases; they know manufacturer secrets.”

Grace Zayin Lupo (GS2 C)

Google review

“Was driving home one night and the whole car just shut off. No warning. Got it towed, dealer said they fixed it. Happened again two weeks later. Third time I was done. I couldn't keep putting my family in something that might die on the highway. Found Easy Lemon online, made the call. They handled everything with the manufacturer. Ended up with a buyback. Still think about that night sometimes. Glad I didn't wait longer to get help.”