No Attorney’s Fees Unless We Recover · Under Mass. Gen. Laws ch. 90, §7N½ Massachusetts Lemon Law

Massachusetts Lemon Law Attorneys

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The 60-second answer

The Massachusetts Lemon Law (Mass. Gen. Laws ch. 90, §7N½) requires manufacturers to repurchase or replace a new motor vehicle with a substantial defect after 3 repair attempts for the same defect or 15 cumulative business days out of service. Under this statute, the manufacturer pays the consumer's attorney fees when the consumer prevails, no attorney fees unless we recover for you. Easy Lemon represents Massachusetts drivers at every stage.

How your Massachusetts claim gets built

Our lemon law work is directed by Steven P. Nassi, Esq., Managing Partner, Easy Lemon by RockPoint Law P.C. A Massachusetts claim gets built on two things: the Massachusetts lemon law statute, and the federal Magnuson-Moss Warranty Act, which applies in all fifty states. Send the repair orders and the purchase or lease paperwork, and we can tell you which of the two fits your vehicle.

Read Steven Nassi’s full bio →

Warning Signs

Is Your Car a Lemon?

Your car may be a lemon if it keeps going back to the dealer or the mechanic for the same problem. Under Massachusetts law, the defect must make the car unsafe, unreliable or worth much less. The manufacturer or dealer must also have failed to fix it after several tries.

The same noise, shaking or warning light keeps coming back.

The dealer has worked on it multiple times and the problem is still there.

Your Rights

Understanding Massachusetts's Lemon Law

Massachusetts's Lemon Law is found at Mass. Gen. Laws ch. 90, §7N½ and sets the rules for defective new vehicles in the state.

Statute

Mass. Gen. Laws ch. 90, §7N½, Massachusetts Lemon Law - New Motor Vehicle Arbitration

Eligible Vehicles

New & leased vehicles within Massachusetts's eligibility period

Repair Threshold

3 repair attempts OR 15+ days out of service

Remedies

Full refund, replacement, or cash settlement

Attorney Fees

Manufacturer can be ordered to pay attorney fees

Arbitration

Varies by state, we review what applies to your case

All within Massachusetts's eligibility period (Within the first 15,000 miles or 1 year after original delivery (whichever comes first)). Massachusetts law entitles you to a full refund, replacement vehicle, or cash settlement. No attorney fees unless we recover for you, in qualifying claims the manufacturer pays attorney fees.

The Process

How Massachusetts's Lemon Law Process Works

Document Your Repairs

Ask for a repair order every time you visit a Massachusetts dealer, even if the technician finds nothing. Under Mass. Gen. Laws ch. 90, §7N½, these papers prove your repair attempts. Keep every receipt and work order.

Contact Easy Lemon

Send us your records. We check your repair history against Massachusetts's statute and tell you if your car qualifies as a lemon. The consultation is free, with no obligation.

We File Your Claim

We prepare the claim and handle the paperwork. This includes any notice to the manufacturer that Mass. Gen. Laws ch. 90, §7N½ requires.

Manufacturer Response

If Massachusetts law gives the manufacturer a final repair attempt, it gets one. If the defect remains, Massachusetts law entitles you to relief. Most claims then move toward settlement.

Get Compensated

You receive a refund, a replacement vehicle or a cash settlement. No attorney fees unless we recover for you.

Our Edge

Why Choose Us for Lemon Law?

Past Results

We've recovered over $30 million for our clients by securing refunds, cash settlements, and replacements.

Client-Centered Approach

We receive positive feedback from clients we have represented.

Fee-Shift Representation

Mass. Gen. Laws ch. 90, §7N½ lets a consumer who prevails recover attorney fees. No fee unless we recover compensation.

Focused Results

We know the stress defective vehicles bring, so we simplify the process for you.

At Easy Lemon, your success is our mission. Let us simplify the process and get you the justice you deserve.

Actual Settlements

Massachusetts Lemon Law Results

These are actual settlements obtained by the firm, shown because we do not yet have enough resolved matters in Massachusetts to report state-level figures. Prior results do not guarantee or predict a similar outcome; every case is different. See our recent settlements page for more.

$140,242

2024 Audi Rs E Tron Gt

Florida

Buyback settlement

$120,514

2024 Bmw X6

Florida

Defect: a recurring defect

$119,218

2025 Bmw 750E

Florida

Defect: electrical/ technology

$111,200

2025 Bmw X5

Florida

Defect: brake/ steering/ suspension

$110,122

2023 Gmc Hummer Ev

Texas

Defect: electrical/ technology

$103,592

2024 Mercedes Benz Truck Glc300

Result

Defect: electrical/ technology

Results may vary. Prior outcomes do not guarantee a similar result. Each case is unique and depends on its specific facts and applicable law.

What You're Entitled To

What The Manufacturer May Owe You

Refund

You get your purchase price back, including taxes and fees, minus any use deduction Massachusetts law allows.

Cash Settlement

You receive a payment for the unresolved defect and keep your car.

Vehicle Replacement

You get a comparable new vehicle in place of the defective one, at no extra cost.

Meet Our Team

Meet Our Legal Team

Florida Managing Partner

Our lawyers are only permitted to practice law in the jurisdictions in which they are licensed or have been authorized to practice.

Real Results. Real Stories.

What Our Clients Say

About the Massachusetts Lemon Law

Answers anchored to Mass. Gen. Laws ch. 90, §7N½, the statute that governs lemon law claims in Massachusetts.

What is the Massachusetts lemon law? +

The Massachusetts lemon law is Mass. Gen. Laws ch. 90, §7N½. It covers new motor vehicles purchased or leased in Massachusetts for personal, family, or household use, while the federal Magnuson-Moss Warranty Act reaches products sold with a written warranty. The same rules run from Boston to the Berkshires. If the defect is still there after the repairs the law counts, the owner can ask the manufacturer for a replacement vehicle or a full refund, but the refund comes minus a reasonable use offset.

How many repair attempts make a car a lemon in Massachusetts? +

Massachusetts requires 3 repair attempts for the same defect, or 15 cumulative business days out of service, and a car can get there either way.

Does Massachusetts count business days or calendar days in the shop? +

Massachusetts counts the 15 days in business days: the time route is 15 cumulative business days out of service, but one long shop visit can pass that on its own. The Hyundai Palisade our client leased had 6 miles on it when the lease was signed at an authorized Massachusetts Hyundai dealership in 2024. By 2,009 miles the check engine light was on. It kept misfiring, and it went back seven times in ten months. Visit 4 took 42 calendar days, June 16 to July 28, 2025. Visit 6 took 36, August 25 to September 30. Each of those was over 15 business days by itself, and the SUV was out of service more than 80 days altogether.

What is the deadline for a Massachusetts lemon law claim? +

The Massachusetts filing deadline is within the first 15,000 miles or 1 year after original delivery, whichever comes first, while under the federal act the time limit is the length of the express warranty. The delivery date is on your purchase or lease contract. Notice rules and a separate statute of limitation can also apply, and waiting too long can cost you your rights.

Does the Massachusetts lemon law cover used cars? +

A used car usually falls outside the Massachusetts lemon law, because §7N½ is written for new motor vehicles purchased or leased in Massachusetts for personal, family, or household use. But Magnuson-Moss applies to products sold with a written warranty, and that is why a used car can still have a claim under it, or under another consumer statute, if the defect showed up while the manufacturer's warranty was active.

Is a leased car covered by the Massachusetts lemon law? +

Yes, leases are covered, since the statute reaches new motor vehicles purchased or leased in Massachusetts for personal, family, or household use, and both of our published Massachusetts matters were leases. The Mazda CX-90 came from 495 Cars, Inc. on July 20, 2024, with 7 miles on the odometer. By 3,129 miles, within about three months, it was at the dealer for a low-pressure fuel pump. Next the water pump failed and the radiator leaked. The SUV slowed down suddenly while accelerating, and braking warnings came on. On the third visit the dealer found the EVAP purge valve leaking into the intake, and it did Mazda's stalling-risk recall, campaign 7825I, at the same time.

What kind of defect makes a car a lemon in Massachusetts? +

It has to be a defect that substantially impairs the use, market value or safety of the vehicle, which the statute calls a nonconformity, and it has to remain after 3 repair attempts for the same defect or keep the car out of service for 15 cumulative business days. Scratches and small paint flaws usually don't count. Most of what Massachusetts drivers call us about is engine stalling and misfires, like the Palisade's Cylinder 6 misfire, and then transmission shudder or failure, electrical faults that leave warning lights on, brake and steering problems, and driver-assistance (ADAS) systems that brake or drift on their own.

What can I get if my car is a lemon in Massachusetts? +

Massachusetts names two remedies, a replacement vehicle or a full refund minus a reasonable use offset, but some cases settle for cash instead, and then the owner keeps the car. The Palisade ended as a full vehicle buyback, and Easy Lemon recovered $41,161.24 for our client. Past results do not guarantee a similar outcome.

Who pays the attorney's fees in a Massachusetts lemon law case? +

When the consumer prevails in Massachusetts, the manufacturer pays the consumer's attorney fees. The federal Magnuson-Moss Warranty Act (15 U.S.C. §2310(d)) has its own fee-shifting route, and it applies when a written warranty is breached. On our side there's nothing upfront and no attorney's fee unless we recover for you, since we work on contingency. When a manufacturer settles or loses, we ask it to pay our fees on top of your recovery. The fee agreement is one page. We go through it with you on the first call.

Do I need a lemon law attorney in Massachusetts? +

You don't have to hire an attorney, but the manufacturer will have its own legal team. A lemon law attorney knows what the Massachusetts law requires and how the arbitration, the negotiation and any lawsuit work, and a consumer who prevails recovers attorney fees. Whether to hire a lawyer is your decision.

Will I need to go to court in Massachusetts? +

Probably not, because most Massachusetts cases we handle settle with the manufacturer before anyone sues. A claim must first go through arbitration, and in Massachusetts the state runs it through the Office of Consumer Affairs, not the manufacturer. Its decision binds the manufacturer. You can reject it and go to court, though, and we prepare the arbitration filing for you.

Is Easy Lemon legit? +

Yes, Easy Lemon is a consumer brand of RockPoint Law P.C. The brand started in 2024, but the attorneys behind it have 25+ years of combined experience, and Ron Kaniuk, the Florida managing partner, has practiced law since 1997. We've represented 1,500+ clients in vehicle warranty disputes. Our site, easylemon.com, has the published case studies, and the Massachusetts ones are the Mazda CX-90 and the Hyundai Palisade.

Frequently Asked Questions

How do I start a lemon law claim in Massachusetts? +

A Massachusetts lemon law claim starts with a call to 855-435-3666 or the free case review form at easylemon.com, and then we ask you for the repair orders. A Connecticut client sent us four of them for a 2025 Audi Q5. The fuel filler cap was replaced and kept popping off. The same Audi service action was done twice. Then the check engine light came back after a remote software update, and later the car lost power and got towed in. For a Massachusetts car we hold orders like those up against the 3 attempts and the 15 business days. If they meet one of them, any notice the statute requires goes to the manufacturer, then our demand, and we negotiate mostly by phone and email.

How long does a lemon law claim take in Massachusetts? +

Some claims settle within weeks and others take months, especially when the manufacturer asks for its own inspection of the car. Most of the cases we handle settle at the written-demand stage, without a lawsuit. The repairs before that can run long. Our client's 2024 Mazda CX-90 made six warranty visits in eighteen months. The fourth was for loud clicking when shifting from reverse to drive, a fan-like noise with metal rattling at idle, and shaking at highway speed. The fifth and sixth were for a front right wheel speed sensor that set off ABS, TCS and check-engine warnings, but only in wet weather, and the dealer ended up replacing it. It helps to call us once you're close to 3 repair attempts for the same defect, well before the year or the 15,000 miles run out.

Do days in the shop count as much as repair visits? +

Days in the shop can count as much as visits, because 15 cumulative business days out of service is its own route in Massachusetts, apart from the 3 repair attempts. A 2024 Audi Q8 e-tron in Texas went in three times and still spent 166 days out of service. Its rear motor leaked coolant into the housing, so the motor was replaced. After that the cruise control, the turn signals and the rear light bar started failing.

What if the dealer says it can't find the problem? +

It's still worth asking for the repair order, even when the technician finds nothing. A South Florida couple kept taking their Kia Telluride back for a noise from the rear. They went in four times, and no technician could find the cause. By the time they called us it had been out of service more than 40 days, and Kia bought it back. An intermittent defect can qualify under the Massachusetts lemon law when it substantially impairs the vehicle, and we prove it with repair records, your own account and sometimes a technical expert.

Can I still file if my warranty has expired? +

Whether you can still file after the warranty expires depends on when the defect was first reported. A defect written up while the warranty was active can still support a claim after the coverage ends, so we go looking for the oldest repair order that mentions it. The Massachusetts filing deadline doesn't move, though: it is within the first 15,000 miles or 1 year after original delivery, whichever comes first. Magnuson-Moss can cover defects outside the Massachusetts lemon law period. When a claim fails, the defect was usually first reported after the deadline, or the repair orders never mention it.

Can I get a full refund, or a cash settlement and keep my car? +

A buyback gets you the purchase price back, plus certain fees, minus the use offset, while with a cash settlement you keep the car and get paid for the defect. A 2025 Toyota Tundra leased in North Dakota had a persistent cylinder 6 misfire. Toyota recommended replacing the short block, and the truck was bought back for $53,364.14 after 135 days in the shop. In Connecticut the 2025 Audi Q5 was bought back for $43,451.81. The firm-wide results listed above run from $103,592 to $140,242. Past results do not guarantee a similar outcome.

Do you take cases against every manufacturer? +

We take cases against domestic and foreign brands, and our published results include Tesla, Audi, GMC, Chevrolet, Toyota, Kia and Jeep in several states, plus Mazda and Hyundai here in Massachusetts. The 2023 GMC Hummer EV in the results above came from Texas. A 2024 Tesla Cybertruck in New York had 15 miles on it at delivery and then started losing brake pressure, and Tesla tried to fix the brakes four times before it was bought back. A 2022 Jeep Wrangler we handled in South Carolina began pulling right with a vibration at 186 miles and later developed the "death wobble". When a manufacturer won't cooperate, our attorneys negotiate first and litigate when they have to.

What if my car doesn't meet the Massachusetts repair count? +

There may be another route. Breach of warranty claims, the Magnuson-Moss Warranty Act and Massachusetts unfair trade practices and consumer protection statutes can each reach a defect that falls short of 3 attempts or 15 business days out of service. The UCC implied warranties are one more. Merchantability under UCC §2-314 applies to sales of goods by merchants, used vehicles included, and it's a lower bar than the lemon law's substantial impairment. Fitness for a particular purpose under UCC §2-315 comes in only when a buyer relied on the seller's advice for a specific use, like towing. If the case doesn't succeed, you owe us no attorney's fee.

Is there a lemon law lawyer near me in Boston? +

Easy Lemon has no office in Boston, but our lemon law lawyers take Massachusetts cases by phone, email and e-signature. Our offices are in Manhasset NY, Newark NJ, Miami FL and Dallas TX. Nothing in §7N½ requires you to appear anywhere to open a claim, so an owner in Boston, Quincy or Brockton uploads the repair orders, the purchase or lease contract and the warranty booklet, and gets one assigned attorney with a direct line. You get a copy of every letter we send and a note whenever the manufacturer responds. Our lawyers practice only in the jurisdictions where they are licensed or have been authorized to practice.

Still Have Questions?

Our team reviews every case individually. The fastest answer is a free consultation — no pressure, no commitment.

Arbitration Board

Massachusetts Lemon Law Arbitration

Massachusetts runs its own lemon law arbitration, and a lemon law claim must first go through it. It is state-run, through the Office of Consumer Affairs, and not a program the manufacturer runs. We check how it fits your car, and the general questions are answered in our lemon law FAQ.

Jurisdiction

When can my attorney take the case to Massachusetts arbitration?

Once the repair history meets the threshold of 3 repair attempts for the same defect or 15 cumulative business days out of service, and after any written notice to the manufacturer that the statute makes a prerequisite. We put the filing together, with the repair orders attached.

Decision

Is the arbitration decision final?

It binds the manufacturer. The consumer can reject the decision and go to court, and the county Superior Courts that cover Boston, Worcester, Lowell and several other cities are listed in the Statute-Cited Answers below. We like to get a copy of the decision the day it arrives.

State vs Federal

Massachusetts Lemon Law vs Federal Magnuson-Moss

Most Massachusetts cases can go under both laws, so we review each one under Mass. Gen. Laws ch. 90, §7N½ and under the federal Magnuson-Moss Warranty Act (15 U.S.C. §2301) and lead with the stronger one. The Massachusetts law has the repair presumption and the buyback remedy, but Magnuson-Moss adds a federal fee provision and can reach defects outside the Massachusetts lemon law period. On repairs, Massachusetts requires 3 attempts for the same defect or 15 cumulative business days out of service. But the federal act just asks for a "reasonable number" of repair attempts, and what counts as reasonable depends on the facts. The Massachusetts filing deadline is within the first 15,000 miles or 1 year after original delivery, whichever comes first, while the federal time limit is the length of the express warranty. The state law reaches new motor vehicles purchased or leased in Massachusetts for personal, family, or household use. Magnuson-Moss applies to products sold with a written warranty, and that is why used cars often qualify. Massachusetts requires state-run arbitration through the Office of Consumer Affairs, but federal law requires arbitration before suit only if the written warranty makes you use a program that meets FTC rules, and the federal fee rule is 15 U.S.C. §2310(d)(2).

Our client's Mazda CX-90 claim went under both, the Massachusetts lemon law and Magnuson-Moss, and it was resolved with a cash settlement while our client kept the SUV.

Practitioner Answers

Massachusetts Lemon Law: Statute-Cited Answers

A consumer who rejects the arbitration decision can take a claim under Mass. Gen. Laws ch. 90, §7N½ to court, and the first thing people ask is which court.

Which Massachusetts court hears a lemon law case, from Boston to New Bedford?

Usually the general civil trial court in the county where you live or where the car was sold, and in Massachusetts that is the county's Superior Court. Boston is in Suffolk County, with the Suffolk County Superior Court, and Worcester is in Worcester County, with the Worcester County Superior Court. Lowell is in Middlesex County, with the Middlesex County Superior Court, and Brockton is in Plymouth County, with the Plymouth County Superior Court. New Bedford and Fall River are both in Bristol County, where it is the Bristol County Superior Court, and Haverhill is in Essex County, with the Essex County Superior Court. Massachusetts also has a lower court for smaller civil claims, so the amount in dispute can change where a case is filed. A Magnuson-Moss claim can also go to Federal District Court if damages are over $50,000 or party diversity permits it (15 U.S.C. §2310(d)(1)). In the end, which court hears a particular case still depends on its facts, the warranty issues involved and the law it is brought under.

What do Massachusetts lemon law attorneys need from you?

The repair orders, every one, including visits where the technician found nothing. Our client's 2025 Hyundai Palisade claim rested on seven warranty visits. On those the technicians replaced the Cylinder 6 ignition coil and the injector assembly fuel pipe crossover, found faulty fuel injectors and faulty left-hand injector wiring, ordered new high and low fuel pipe assemblies, noted a burning-coolant smell and stored DTC P030600 and DTC P0105. The rest of the list is short.

the purchase or lease contract, which shows the delivery date that starts the 1-year count
the warranty booklet, which shows the express warranty
emails, texts and letters with the dealer or manufacturer
receipts for towing, rentals and lodging, since those costs are often recoverable

It helps to note the date, the mileage and the symptom each time the problem shows up. You can also look up your VIN for recall notices on the NHTSA site, nhtsa.gov/recalls.

A buyback refund comes minus the use offset, and each state counts the miles its own way. One common formula takes your mileage, divides it by a useful life of usually 100,000 to 120,000 miles and multiplies that by the purchase price, so a smaller divisor means a bigger deduction, and we check the manufacturer's math before anything gets signed. Registration, taxes and finance charges usually go back into the refund, and so do towing or rental costs, but attorney fees are paid apart from the buyback.

Statewide Coverage

Serving Drivers Across All of Massachusetts

Easy Lemon represents Massachusetts consumers from Boston to the Berkshires. We handle Mass. Gen. Laws ch. 90, §7N½ cases remotely, regardless of city or county.

Boston WorcesterSpringfieldCambridgeLowell Brockton New BedfordQuincyLynnNewtonAll areas →

Reviewed by Steven P. Nassi, Esq. · Managing Partner, Easy Lemon by RockPoint Law P.C. · Last updated August 6, 2026 Sources: Massachusetts Statutes, Mass. Gen. Laws ch. 90, §7N½, Massachusetts Attorney General, FTC Magnuson-Moss, NHTSA Recall Lookup, FTC Lemon Law Guide, Cornell Law, 15 USC Ch. 50, State Attorneys General (USA.gov). ATTORNEY ADVERTISING under Massachusetts professional rules. Past results do not guarantee future outcomes.

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Massachusetts Lemon Law Attorneys

How your Massachusetts claim gets built

Is Your Car a Lemon?

Understanding Massachusetts's Lemon Law