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✦ Case Study: Resolved
$23,000 Cash and Keep
Results may vary. Prior outcomes do not guarantee a similar result. Each case is unique and depends on its specific facts and applicable law.

2024 Jeep Wagoneer Lemon Law Case Study: Cash and Keep Settlement in North Carolina

Purchased New in North Carolina
$23,000
Recovered
7 Visits
Repair Attempts
84 Days
Out of Service
Case Overview

2024 Jeep Wagoneer: 7 Repair Visits and 84 Days Out of Service

2024 Jeep Wagoneer lemon law cash-and-keep settlement in North Carolina: Easy Lemon recovered $23,000 for this client after 7 repair visits and 84 days out of service. The claim was brought under North Carolina Lemon Law (N.C. Gen. Stat. §20-351 to §20-351.10). When the same defect keeps coming back and the manufacturer cannot fix it, the owner may be entitled to a buyback, a replacement or a cash settlement, at no cost†.

Our client purchased a new 2024 Jeep Wagoneer in North Carolina. The repair records show 7 visits and 84 days out of service.

Easy Lemon took the case to Jeep and resolved it with a cash-and-keep settlement totaling $23,000. The total combines the payment to our client and the attorney fees paid by the manufacturer. Our client kept the vehicle.

Systems Involved

  • Transmission
  • Electrical
  • Braking
  • Steering
  • Body/Trim
🔧
7
Repair Attempts
📅
84
Days Out of Service
✓
$23,000
Recovered
Repair History

2024 Jeep Wagoneer Repair History: What the Repair Orders Show

Visit 1: December 30–31, 2024 (Electrical and brakes)

  • The handsfree liftgate will not open when doing the kick motion under the rear fascia.
  • The Uconnect is not keeping the selections and settings.
  • When pressing the brake pedal there is a squeaking noise.
  • The heads-up display on the windshield is blurry.
  • The horn is not working.

Visit 2: December 31, 2024–January 13, 2025 (Electrical)

  • The personal settings are still not saving and will reset each time the vehicle is turned off.

Visit 3: February 14–21, 2025 (Electrical)

  • The heads-up display on the windshield is still blurry.

Visit 4: February 20–27, 2025 (Electrical)

  • The heads-up display on the windshield is still blurry.

Visit 5: March 12–17, 2025 (Transmission and electrical)

  • The vehicle jolts and jerks while driving at highway speeds.
  • The wireless charger intermittently doesn't work.
  • The heads-up display on the windshield is still blurry.
  • The dashboard will go blank followed by the trailer brake/light electric warning message on the dashboard.
  • When engaging the windshield wipers there is a clicking noise in the steering column.

Visit 6: March 31, 2025 (Transmission and electrical)

  • The vehicle is making a humming noise at highway speeds.
  • The vehicle also makes a clunking noise when driving.
  • The radio is delayed and won't change stations.

Visit 7: April 14–21, 2025 (Transmission and electrical)

  • The transmission is slipping and jumping.
  • The vehicle has a humming noise from the driver's side dash area when accelerating, and the noise gets louder at highway speeds.
  • The radio is delayed and won't change stations.
  • The dashboard will intermittently black out and randomly switch from miles to kilometers.
  • Random warning messages will appear.
  • The wireless charger won't work.
  • The handsfree liftgate will not work intermittently.
  • The backup camera will freeze and parts of the screen will blur out and turn off early.
  • There is a vibration while driving.
  • When using the hands-free phone, the system does not return to the radio after hanging up.
  • The radio will not allow the brightness to be adjusted.
Legal Analysis

Can a 2024 Jeep Wagoneer Be a Lemon in North Carolina?

North Carolina Lemon Law - New Motor Vehicles Warranties Act (N.C. Gen. Stat. §20-351 to §20-351.10) covers new motor vehicles purchased or leased in North Carolina for personal, family, or household purposes.

  • Repair attempts: 4 repair attempts for the same defect
  • Days out of service: 20 cumulative business days during any 12-month period
  • Remedies: Replacement vehicle or full refund (minus reasonable use offset)
  • Attorney fees: Yes - the court may award a consumer who prevails reasonable attorney fees if it finds the manufacturer unreasonably refused to fully resolve the matter (N.C. Gen. Stat. §20-351.8(3))
This case: This Jeep Wagoneer went to the dealer 7 times and was out of service for 84 days. The federal Magnuson-Moss Warranty Act also applies to written warranties nationwide. Our client paid $0 out of pocket†.
Our Approach

How Was This Jeep Wagoneer Lemon Law Claim Resolved?

1

Free Case Review

We read the repair orders and counted the visits and the days the Wagoneer spent at the dealer.

2

Building the File

We sorted all repair orders by date and noted what was reported, what was diagnosed and what was done. That way the record showed the problems coming back.

3

Demand to Jeep

We sent Jeep a written demand that set out the repair history and asked for a cash settlement.

4

Cash and Keep

Jeep agreed to a cash-and-keep settlement totaling $23,000. Our client paid nothing out of pocket† for legal representation.

Case Status

$23,000 Cash and Keep Secured

$23,000
Cash and Keep: Client Kept the Vehicle

Key Case Facts

  • Vehicle: 2024 Jeep Wagoneer
  • Purchased in: North Carolina
  • Status at purchase: New
  • Systems involved: Transmission, Electrical, Braking, Steering, Body/Trim
  • Repair attempts: 7 visits
  • Days out of service: 84 days
  • Manufacturer: Jeep
  • Settlement type: Cash and Keep
  • Settlement amount: $23,000 (Cash and Keep)
Client Reviews

What Our Clients Are Saying

Legal Team

Attorney on Record

Steven Nassi, Esq. - Managing Partner

Steven Nassi, Esq.

Managing Partner, Easy Lemon by RockPoint Law P.C.

Licensed attorney whose practice is limited to lemon law. Steven leads the Easy Lemon legal team and has overseen thousands of successful lemon law claims against major manufacturers including Audi, Volkswagen, Mercedes-Benz, BMW, and more.

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Common Questions

2024 Jeep Wagoneer Lemon Law Questions in North Carolina

What does North Carolina lemon law require for a vehicle like this Jeep Wagoneer?
Under North Carolina Lemon Law - New Motor Vehicles Warranties Act (N.C. Gen. Stat. §20-351 to §20-351.10), the repair standard is 4 repair attempts for the same defect, or 20 cumulative business days during any 12-month period out of service. Remedies: Replacement vehicle or full refund (minus reasonable use offset). The federal Magnuson-Moss Warranty Act also applies to written warranties nationwide.
How much did Easy Lemon recover in this 2024 Jeep Wagoneer case?
The case resolved with a cash-and-keep settlement totaling $23,000. The total is the payment to our client and the attorney fees paid by the manufacturer. Results may vary. Prior outcomes do not guarantee a similar result.
What is the difference between a buyback and a cash-and-keep settlement?
Under a buyback deal, the manufacturer takes back the vehicle, pays off the loan or lease and then refunds the owner, after subtracting any use allowance the state permits. In a cash-and-keep settlement, the owner keeps the vehicle and receives a cash payment.
Do I pay anything to hire Easy Lemon for a Jeep lemon law claim?
No upfront fee. In lemon law cases the manufacturer generally pays the attorney fees under fee-shifting statutes. In this case our client paid nothing out of pocket†.
Jeep Owner?

Your Jeep May Have a Lemon Law Claim Too

If your Jeep keeps going back to the shop for the same problem, you may qualify under your state's lemon law, the manufacturer pays our fees, not you. We handle Jeep cases like this one regularly.

See Our Jeep Lemon Law Page →
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