Lemon Law Attorneys · Rochester, New York

Rochester, NY
Lemon Law Attorneys

Pursue a Refund, Replacement Car, or Cash Settlement
No attorney’s fees unless we recover for you.

See If You Qualify: Free 📞 (855) 435-3666

Free case review 97%^* Resolution Rate Fully remote, from first call to resolution

Your New York lemon law attorney

Admitted in New York, 2004 · New York State Bar No. 4263489

Steven P. Nassi founded the firm and still runs it. Admitted in New York in 2004, NY Bar No. 4263489. He earned his J.D. at Benjamin N. Cardozo School of Law, where he was supervising editor of the Cardozo Law Review, after a bachelor’s degree from SUNY Binghamton. If your car keeps going back to the shop for the same fault, he is the one who reads the file.

Read Steven Nassi’s full bio →

Free Case Review

See If You Qualify

We have handled 3,000+ cases.^‡ No attorney’s fees unless we recover for you.

New York Lemon Law Thresholds

✓ 4 repair attempts for the same defect
✓ 30 cumulative calendar days out of service
✓ Filing deadline: Within 4 years from original delivery (defects must first be reported within 18,000 miles or 2 years, whichever is earlier)

100% Free & Confidential · Takes 30 Seconds

Vehicle Situation Contact

What's your vehicle? 🚗

Let's see if your car qualifies for a lemon law claim.

Year

Make

Free case review · Call (855) 435-3666

🔒 Lemon law claims have strict filing deadlines, don't wait.

Rochester Lemon Law

Rochester Lemon Law Basics

In Rochester, as anywhere else in New York, a lemon law claim is brought under N.Y. Gen. Bus. Law §198-a. The statute covers new motor vehicles purchased, leased, or registered in New York; New York also has a separate used car lemon law, but being covered is only the start. The car also has to reach one of the repair limits in the box above, with the defect still unrepaired and the deadline not yet passed. If it does, you may have a claim. Our New York Lemon Law Attorneys page goes through the statute text, the filing deadlines and used cars in more detail.

Broken down lemon car in Rochester, New York — Lemon Law Attorney

See Full Qualifications →

Step by Step

How a Rochester Lemon Law Claim Works

This is what happens after you call us from Rochester.

Document Your Repairs

Keep every repair order from your Rochester dealership, even the short ones. Under New York's lemon law, those papers are the written proof of each repair attempt.

Free Case Evaluation

We read your repair history against the New York statute and tell you whether the car qualifies. The review costs nothing, and there are no attorney's fees unless we recover for you.

We File the Claim

We write and send the paperwork, including reporting the problem to the manufacturer, its agent, or its authorized dealer, as New York law requires. We deal with the manufacturer for you.

You Get Compensated

A successful case usually ends with a refund, a replacement vehicle or a cash settlement. There are no attorney's fees unless we recover for you.

N.Y. Gen. Bus. Law §198-a

Is Your Rochester Car a Lemon? New York's 3-Step Test

Does the Defect Substantially Impair Use, Value, or Safety?

Under New York law, the defect has to substantially impair the vehicle's use, value, or safety.

Have You Met the Repair Attempt Threshold?

In New York the test is 4 repair attempts for the same defect or 30 cumulative calendar days out of service, as long as the claim is brought within the deadline in step 3. Count the visits on your repair orders to see where you stand.

Did It Happen Within the Rights Period?

In New York, a claim must be brought within 4 years from original delivery, and defects must first be reported within 18,000 miles or 2 years, whichever is earlier. We check that deadline against the delivery date on your contract and the dates on your repair orders.

If you are not sure about your dates, call us. The consultation is free. 📞 (855) 435-3666

If you think you are past a deadline, call us anyway. We may still be able to help.

Monroe County

Court and Venue in Rochester

Rochester is in Monroe County. Monroe County's general civil trial court is the Supreme Court of the State of New York, Monroe County. New York also has a lower court for smaller civil claims, so the amount in dispute can change where a case is filed. Which court hears a particular case still depends on its facts, the warranty issues involved and the law it is brought under.

The New York lemon law is N.Y. Gen. Bus. Law §198-a. New York does not require certified-mail notice from the consumer in the ordinary case; reporting the problem to the manufacturer, its agent or its authorized dealer is enough (N.Y. Gen. Bus. Law §198-a(b)). If the manufacturer has its own dispute program, the consumer must use it first to get a refund or replacement. The state arbitration program is optional, and every manufacturer must take part if the consumer chooses it.

The repair test in the statute is 4 repair attempts for the same defect, or 30 cumulative calendar days with the vehicle out of service. The statutory remedy is a replacement vehicle or a full refund, minus a reasonable offset for use. The court may award a consumer who prevails reasonable attorney fees.

Open recalls on your vehicle can be checked against NHTSA records at easylemon.com/recalls. A recall alone is not a lemon law claim.

Sources: New York State Unified Court System, Supreme Court outside New York City; U.S. Census Bureau, 2020 place-by-county file. Court names checked September 26, 2026.

Browse by Vehicle Brand

Filing in New York for One of These Brands?

Brand-specific New York Lemon Law playbooks: statute citations, recall coverage, manufacturer notice procedure, and defect patterns most common in New York operating conditions.

Chevrolet

Silverado · Tahoe · Suburban · Equinox · Bolt EV

Jeep

Wrangler · Grand Cherokee · Wagoneer · Gladiator

Ram

Ram 1500 · 2500 · 3500 · ProMaster · TRX

Dodge

Charger · Challenger · Durango · Hornet · Daytona EV

Volkswagen

Atlas · Tiguan · Taos · ID.4 · Jetta · ID. Buzz

What the Statute Says

New York Lemon Law - New Car Lemon Law: The Rules That Decide a Rochester Claim

Court and Venue above gives you the repair test and the arbitration rule. New York law adds a few rules on top of those, and they follow.

Notable provisions of New York Lemon Law - New Car Lemon Law

New York has both a New Car Lemon Law and a separate Used Car Lemon Law (§198-b). The new car law covers 18,000 miles/2 years. New York also requires the title of a returned vehicle to show that it was returned for a warranty defect.

Your Team

Meet Your New York Team

Steven Nassi, Esq., Founder & Managing Partner

Admitted in New York, 2004 · New York State Bar No. 4263489

Founded Easy Lemon so consumers could get real representation with nothing owed up front. J.D., Benjamin N. Cardozo School of Law, where he was Supervising Editor of the Cardozo Law Review. B.A., SUNY Binghamton.

Service Area

Serving Rochester & Surrounding New York Communities

📍 Rochester & Surrounding Areas

We serve Rochester and all surrounding New York communities. Our lemon law attorneys handle cases across the entire state, no office visit required.

Your Rights Under New York Law

What The Manufacturer Owes You

By statute, the New York remedy is a replacement vehicle or a full refund, minus a reasonable offset for use. When a Rochester car qualifies under New York law, the case usually ends in one of three ways.

Refund

The manufacturer buys the car back. It repays the price along with the taxes, registration fees and finance charges, but it may deduct a reasonable use offset.

Replacement Vehicle

Instead of money you get a comparable new car, and the swap costs you nothing.

Cash Settlement

The statute does not set this one. It comes from negotiation: you keep the car, and the manufacturer pays for the value the defect took off it.

Have Questions?

Frequently Asked Questions

The answers below are based on New York law and on the paperwork Rochester drivers usually send us.

PROCESS & TIMELINE

Bring the repair orders from your Rochester dealer, your purchase or lease contract and your warranty booklet. Of the three, the repair orders carry the case. Each one shows the date, the mileage and what the service department did or did not fix. If a few are missing, ask the service desk for copies.

ELIGIBILITY

It may. Under N.Y. Gen. Bus. Law §198-a, your Rochester car can qualify if a defect covered by the warranty is still there after 4 repair attempts for the same defect, or 30 cumulative calendar days out of service. The statute covers new motor vehicles purchased, leased, or registered in New York. New York also has a separate used car lemon law.

We handle warranty defects that substantially impair the car's use, value or safety and that the dealer could not fix. The defects we see most often are engine stalling and misfires, transmission shudder or failure, electrical faults, brake and steering problems, and driver-assist systems that brake or drift on their own.

REMEDIES

Under N.Y. Gen. Bus. Law §198-a, the remedy is a replacement vehicle or a full refund, minus a reasonable offset for use. Which one you get depends on your repair history and on what the manufacturer offers.

In New York, the court may award a consumer who prevails reasonable attorney fees. We work on contingency, so you pay nothing upfront and there is no attorney's fee unless we recover for you. When a manufacturer settles or loses, we ask it to pay our fee on top of your recovery. The federal Magnuson-Moss Warranty Act (15 U.S.C. §2310(d)) adds a second fee-shifting route when a written warranty is breached. Our fee agreement is one page.

ATTORNEY & TRUST

You will have one assigned attorney and a direct line. You get a copy of every letter we send and a note whenever the manufacturer responds. We first check your repair history against N.Y. Gen. Bus. Law §198-a. Then written notice goes to the manufacturer, and we demand the statutory remedy, a replacement vehicle or a full refund, minus a reasonable offset for use. Most cases settle at that stage. If a case does not settle, the next step is set by New York law. In New York, if the manufacturer has its own dispute program, you must use it first to get a refund or replacement. The state arbitration program is optional, and every manufacturer must take part if you choose it.

Client Testimonials

What Our Clients Are Saying

Easy Lemon has handled 3,000+ lemon law cases^‡.

“Rockpoint Law provided excellent service from beginning to end. Communication was timely, expectations were explained clearly, and I always understood what the next step would be. The team was patient with my questions and treated me with professionalism and respect. Their guidance made a complicated and stressful situation much easier to navigate. I highly recommend Rockpoint Law to anyone looking for knowledgeable and dependable legal representation.”

Michelle Shenouda

Google review

“I had a very positive experience working with Rockpoint Law. The team was proactive, professional, responsive, and clear throughout the process. They took the time to explain my options in understandable terms and kept me informed as the matter progressed. I felt that my concerns were taken seriously, and I would confidently recommend Rockpoint Law to others seeking legal assistance.”

David Alani

Google review

“An excellent team—working with them was easy, everything was transparent, they provided constant updates on the case, and they expedited the process whenever possible. If translators for other languages were also available, it could significantly speed up communication.
Returned my 2025 Audi SQ5—thanks to the team!”