2024 Genesis G80 Lemon Law Case Study: Buyback in North Carolina

2024 Genesis G80 Repair History: What the Repair Orders Show

Visit 1: September 8, 2025

• The owner reported that the check engine light came on and then turned off.
• Upon diagnosis, the issue was identified as related to the engine coolant pump performance, and it was noted that the check engine light may reappear, with a recommendation for replacement.
• The owner requested a 5-quart oil and filter change service along with a tire rotation under the VIP roadside road hazard program.
• The service included replacing the oil filter, adding OW30 oil, and installing a new engine oil plug gasket.

Visit 2: January 2, 2026

• The owner reported that the check engine light is on.
• The concern was verified, and a water pump was ordered.

Visit 3: January 13-February 25, 2026

• The owner reported that the check engine light was on.
• Diagnosis found a coolant flow code (P00B700) and an internal fault with the water pump.
• Initial testing showed no issues with actuation or coolant pressure, but the water pump was replaced as recommended; however, the code remained.
• After consulting the tech line, the electronic water pump was replaced, yet the issue persisted.
• Further guidance led to voltage testing, which revealed high resistance in a coolant temperature sensor circuit.
• After tracing the issue and checking grounds without resolution, the wiring was identified as the cause due to high resistance.
• The wiring was replaced.

Visit 4: February 25-March 23, 2026

• The owner reported that the vehicle was overheating and a message was displayed on the dashboard, and that the AC did not blow cold air when stopped at lights.
• After inspection and repeated test drives, the issue was traced to residue on a ground strap that caused poor electrical contact and high resistance, which led to the cooling fan operating improperly.
• The ground strap was cleaned and reinstalled, coolant level was adjusted, and the vehicle was retested.

$54,165 Vehicle Buyback Secured

Key Case Facts

• Vehicle: 2024 Genesis G80
• Purchased in: North Carolina
• Status at purchase: New
• Mileage at first repair: 6,992 miles
• Systems involved: Engine, Electrical, HVAC
• Repair attempts: 4 visits
• Days out of service: 73 days
• Manufacturer: Genesis
• Settlement type: Vehicle Buyback
• Settlement amount: $54,165 (Buyback)

Attorney on Record

Steven Nassi, Esq.

Managing Partner, Easy Lemon by RockPoint Law P.C.

Licensed attorney whose practice is limited to lemon law. Steven leads the Easy Lemon legal team and has overseen thousands of successful lemon law claims against major manufacturers including Audi, Volkswagen, Mercedes-Benz, BMW, and more.

2024 Genesis G80 Lemon Law Questions in North Carolina

Your Genesis May Have a Lemon Law Claim Too

If your Genesis keeps going back to the shop for the same problem, you may qualify under your state's lemon law, the manufacturer pays our fees, not you. We handle Genesis cases like this one regularly.