2025 Ram 3500 Lemon Law Case Study: Florida
A 2025 Ram 3500 With Dashboard, Trailer-Brake, and ADAS Failures
Our client purchased a 2025 Ram 3500 in Florida (July, 2025). Documented service history describes several dashboard lights turning on caused by code B127 related to the instrument panel display, a trailer brake height adjustment button that was reported to not work, a lane management sensor that does not work, TPMS lights that are reportedly always active, an ABS light with drowsy driver and traffic sign alerts, and cruise control that was also reportedly inoperative. Across three repair attempts the vehicle was out of service for 59 days. Current mileage on the odometer: 5,801. The client contacted Easy Lemon for legal assistance under the lemon law.
“The customer reported several dashboard lights turning on. The technician confirmed the problem was caused by code B127 related to the instrument panel display, and noted that Chrysler has not yet released an update to fix it.” Service notes continue: “The trailer brake height adjustment button was also reported to not work, however no cause or correction was documented for this issue. Additional comments in the repair order also state that the lane management sensor does not work.” Later: “The TPMS lights are reportedly always active, however the technicians were unable to duplicate the issue.” And: “The cruise control was also reportedly inoperative.”
What Went Wrong
- Instrument panel / dashboard lights: several dashboard lights turning on; code B127 related to the instrument panel display; Chrysler had not yet released an update to fix it.
- Trailer brake height adjustment: The trailer brake height adjustment button was also reported to not work.
- Lane management sensor: the lane management sensor does not work.
- TPMS / ABS / ADAS alerts: The TPMS lights are reportedly always active; The ABS light was also reportedly on along with a drowsy driver alert & a traffic sign alert.
- Cruise control: The cruise control was also reportedly inoperative.
What the Documented Service Visits Showed
August 4–18, 2025 (15 days) — Dashboard Lights / Instrument Panel
The customer reported several dashboard lights turning on. The technician confirmed the problem was caused by code B127 related to the instrument panel display, and noted that Chrysler has not yet released an update to fix it. The customer also mentioned that the DEF gauge wasn’t reading correctly, but it worked properly after restarting the vehicle—no problem found. Lastly, the rear passenger-side running light was coming loose; the technician verified this and replaced the rear side marker assembly.
September 9–15, 2025 (7 days) — Trailer Brake / Lane Management
RSU 25-164 and RSU 25-180 were performed during this visit to update the RFHM, and to flash the DDM & PDM. The trailer brake height adjustment button was also reported to not work, however no cause or correction was documented for this issue. Additional comments in the repair order also state that the lane management sensor does not work.
September 25–October 31, 2025 (37 days) — TPMS / ABS / Cruise Control
The TPMS lights are reportedly always active, however the technicians were unable to duplicate the issue. The same RSUs from the prior visit were also performed during this visit to reprogram the RFHM, DDM, and the PDM. The ABS light was also reportedly on along with a drowsy driver alert & a traffic sign alert, however no cause or correction was documented for this issue. The cruise control was also reportedly inoperative.
$22,000 Cash and Keep Secured
Easy Lemon secured a $22,000 Cash and Keep settlement for our client. Under a Cash and Keep outcome, the manufacturer pays a cash settlement and the client retains the vehicle. Our client paid nothing out of pocket† for legal representation.
Key Case Facts
- Vehicle: 2025 Ram 3500
- Purchased in: Florida (July, 2025)
- Current mileage: 5,801
- Days out of service: 59
- Repair attempts: 3
- Primary defects: several dashboard lights turning on (code B127 related to the instrument panel display); The trailer brake height adjustment button was also reported to not work; the lane management sensor does not work; The TPMS lights are reportedly always active; The cruise control was also reportedly inoperative
- Settlement type: Cash and Keep — $22,000 cash recovery, client retains the vehicle
Results may vary. Prior outcomes do not guarantee a similar result. Each case is unique and depends on its specific facts and applicable law. Attorney advertising. Easy Lemon® by RockPoint Law P.C.
†“No cost to you” and similar statements refer to attorneys’ fees. Clients may be responsible for certain costs and expenses incurred in the course of litigation, which may be deducted from any recovery. The manufacturer generally pays attorneys’ fees and costs in lemon law matters under applicable fee-shifting statutes or negotiations. Fee terms are set forth in each client’s written fee agreement.
‡“3,000+ cases handled nationwide” refers to cases handled by the firm nationwide from inception through October 2026.
§“Client Rating” refers to the aggregate number of 5-star client reviews received across Google Business Profiles and Trustpilot profiles for Easy Lemon as of October 1, 2026. Reviews reflect individual experiences and do not guarantee similar results.
Attorney on Record
Ron Kaniuk, Esq.
Florida Managing Partner, Easy Lemon by RockPoint Law P.C.
Ron runs the firm's Florida lemon law practice from the Miami office. He earned his J.D. at St. John's University School of Law in 1996 and has handled buyback, replacement and cash-and-keep claims against every major manufacturer.
Is Your Vehicle a Lemon?
Dashboard lights that keep returning, a trailer brake height adjustment button that does not work, a lane management sensor that does not work, persistent TPMS or ABS alerts, or cruise control that is inoperative are more than an inconvenience. If your vehicle has been out of service for weeks across multiple repair attempts for a substantial defect, you may have a lemon law claim. Free case evaluation — 30 seconds.
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