2025 Ram 1500 Lemon Law Case Study: Cash and Keep Settlement in Arkansas
A Brand-New Ram 1500 With Cascading Electrical and Safety Failures
Our client purchased a new 2025 Ram 1500 in Arkansas on November 20, 2024. Within just a few months, the truck began experiencing recurring failures across multiple safety-critical systems, cruise control, blind spot monitoring, power steering, and engine management.
Over the course of three repair visits spanning 90 days in the shop, the dealer replaced multiple electronic control modules, performed alignments and calibrations, and found a bent connector pin, but the vehicle's electrical systems continued to fail. The problems escalated from a single system (cruise control) to a loss of communication across multiple modules, leaving the truck unreliable and unsafe.
What Went Wrong
- Cruise control failure: The cruise control system stopped working entirely within months of purchase, requiring replacement of the CADM module, with the truck in the shop for 30 days
- Blind spot monitoring malfunction: The blind spot monitoring system would activate and stay on constantly. The dealer replaced the Central ADAS Decision module and CADM2 with coaxial connector issues
- Power steering and engine warnings: Shortly after the vehicle was returned from the blind spot repair, power steering warning lights appeared and engine repairs were needed
- Module communication loss: All dashboard lights illuminated due to loss of communication across multiple electronic modules, the dealer checked, unplugged and reconnected the ORC connector
90 Days in the Shop Across Three Repair Visits
Visit 1: February 7 to March 8, 2025
- Cruise control stopped working entirely
- Dealer diagnosed and replaced the CADM (Central ADAS Decision Module)
- Vehicle was in the shop for 30 days for a single system repair
Visit 2: May 7 to July 2, 2025
- Blind spot monitoring system would turn on and stay on constantly, a serious distraction and safety concern
- Dealer tested and replaced the Central ADAS Decision module
- During inspection, a coaxial connector at CADM2 pin was found bent; CADM2 was replaced
- In-bay alignment completed and drive calibration performed for forward-facing camera
- Shortly after return, power steering warning lights came on and additional engine repairs were required
- Vehicle was in the shop for 57 days, nearly two months
Visit 3: August 26 to August 28, 2025
- All dashboard warning lights illuminated simultaneously
- Diagnosis revealed no communication across multiple electronic modules
- Dealer checked the ORC connector, unplugged and reconnected
Why This Case Required Lemon Law Representation
Modern trucks like the 2025 Ram 1500 rely on dozens of interconnected electronic control modules for safety-critical functions. When these modules fail repeatedly, especially across different systems, it signals a fundamental electrical reliability problem that dealer-level repairs cannot permanently resolve.
This case presented several legal strengths:
- Arkansas lemon law eligibility: With 90 cumulative days out of service, more than Arkansas's 30-day threshold, the vehicle met the out-of-service standard of the Arkansas New Motor Vehicle Quality Assurance Act
- Multiple safety systems affected: The failures spanned cruise control, blind spot monitoring, power steering, engine management, and full module communication, demonstrating a systemic electrical defect, not isolated incidents
- Escalating severity: The problems progressed from a single system failure to a loss of communication across multiple modules, showing the vehicle was deteriorating despite repeated repairs
- Low mileage, high failure rate: At just 8,745 miles, this truck had already spent 90 days in the shop, roughly one out of every three days of ownership was spent waiting for repairs
- Federal Magnuson-Moss Warranty Act: The ongoing warranty repairs provided an additional federal path to recovery beyond state lemon law protections
How Easy Lemon Fought for Our Client's Rights
Free Case Evaluation
We reviewed the full repair history across all three dealer visits, documenting the 90 cumulative days out of service and the escalating pattern of electrical failures affecting multiple safety-critical systems.
Documentation & Case Building
Our team compiled all three repair orders showing the progression from cruise control failure to blind spot monitoring malfunction to complete module communication loss. We documented the replaced modules, the bent connector pins, and the systemic nature of the electrical defect.
Demand to Stellantis (FCA)
We filed a formal demand against Stellantis citing both the Arkansas New Motor Vehicle Quality Assurance Act and the federal Magnuson-Moss Warranty Act, documenting the 3 failed repairs, 90 days out of service, and the manufacturer's inability to resolve cascading electrical failures in a truck with under 9,000 miles.
$25,000 Cash and Keep Settlement
Easy Lemon successfully negotiated a $25,000 Cash and Keep settlement, compensating our client for the significant loss of use, diminished value, and ongoing reliability concerns.
$25,000 Cash and Keep Settlement
Key Case Facts
- Vehicle: 2025 Ram 1500
- Purchased: November 20, 2024, in Arkansas
- Status at purchase: Brand new
- Mileage at claim: 8,745 miles
- Primary defect: Recurring electrical and safety system failures, cruise control, blind spot monitoring, power steering, module communication
- Repair attempts: 3 visits over 7 months
- Days out of service: 90 cumulative days
- Manufacturer: Stellantis (FCA US LLC)
- Settlement type: Cash and Keep, $25,000
What Our Clients Are Saying
Attorney on Record
Steven Nassi, Esq.
Managing Partner, Easy Lemon by RockPoint Law P.C.
Licensed attorney whose practice is limited to lemon law. Steven leads the Easy Lemon legal team and has overseen thousands of successful lemon law claims against major manufacturers including Stellantis, General Motors, Ford, and more.
Experiencing Electrical Problems With Your Ram?
Recurring electrical failures, warning lights, and safety system malfunctions are serious defects covered under lemon law. Get a free case evaluation, it takes 30 seconds and costs nothing.
Qualify in 30 Seconds →2025 Ram 1500 Lemon Law Questions in Arkansas
Your Ram May Have a Lemon Law Claim Too
If your Ram keeps going back to the shop for the same problem, you may qualify under your state's lemon law, the manufacturer pays our fees, not you. We handle Ram cases like this one regularly.
See Our Ram Lemon Law Page →Learn More
- Arkansas Lemon Law Attorneys
- All Settlements & Case Studies
- Lemon Law By Manufacturer
- Ram Lemon Law
- Car Lemon Law Guide
- Free Case Evaluation
Related Case Results
- 2023 Ram 3500 cash-and-keep settlement in Georgia ($25,000)
- 2024 Ram 1500 cash-and-keep settlement in North Carolina ($22,000)
- 2025 Ram 3500 cash-and-keep settlement in Florida ($22,000)
