2025 Polestar 3 Lemon Law Case Study: Buyback in Georgia
Georgia Polestar 3 Case: 4 Repair Visits and 36 Days Out of Service
Our client leased a brand new 2025 Polestar 3 in Georgia. Its repair orders run from April 14, 2025 to November 24, 2025: 4 visits in all, and 36 days when it could not be driven. The first visit was recorded at 1,186 miles.
Polestar settled the claim with a vehicle buyback of $91,539. That figure includes our client's payment, the lender payoff and the attorney fees Polestar paid.
Systems Involved
- Electrical
2025 Polestar 3 Repair History: What the Repair Orders Show
Visit 1: April 14-21, 2025
- The vehicle screens went black while driving.
Visit 2: July 2, 2025
- The owner reported that the front left headlight was not working at all. The running lights, main beam and turn signal did not function, despite repeated reset attempts.
- The issue was diagnosed as a software problem within the control module, specifically a missing communication message error (DTC HCML-U003787).
- The repair involved performing a total software upgrade to version 1.3.18, which resolved the communication failure.
Visit 3: September 11-25, 2025
- The owner reported intermittent issues where both the driver's display and the center infotainment screen would go black while driving.
- The problem was severe on one occasion, preventing systems like air conditioning from booting for several minutes and leaving the infotainment screen completely unresponsive.
- Technicians connected the vehicle to diagnostics but found no related trouble codes.
- The cause was determined to be software-related, and the repair involved performing a VCU (Vehicle Connectivity Unit) software reload.
Visit 4: November 13-24, 2025
- The user's vehicle had a problem where they couldn't get in using either the app or the key.
- A technician performed a full system upgrade to address the issue.
- They found multiple codes related to component failures and a DC/DC converter performance issue causing the 12V battery not to charge after the vehicle went into sleep mode.
Can a 2025 Polestar 3 Be a Lemon in Georgia?
Georgia Lemon Law (Ga. Code §10-1-780 to §10-1-795) covers new motor vehicles purchased or leased in Georgia for personal, family, or household use.
- Repair attempts: 3 repair attempts for the same defect (or 1 for serious safety defects)
- Days out of service: 30 cumulative calendar days
- Remedies: Replacement vehicle or full refund (minus reasonable use offset)
- Attorney fees: Yes - the state arbitration panel may award attorney fees to a consumer who prevails, and if the manufacturer appeals and the consumer prevails in court, the recovery includes attorney fees and court costs (O.C.G.A. §§10-1-786(e), 10-1-787(c))
How Was This Polestar 3 Lemon Law Claim Resolved?
Free Case Review
We looked at repair orders from April 14, 2025 through November 24, 2025 and tallied up the number of visits and the number of days that the Polestar 3 stayed at the dealership.
Building the File
Each visit went into a timeline with the complaint, what the technician found and what was repaired, grouped by system (electrical).
Demand to Polestar
Polestar received our written demand, with the repair history attached, asking for a buyback.
Vehicle Buyback
The claim settled as a vehicle buyback of $91,539. Legal representation cost our client nothing out of pocket†.
$91,539 Vehicle Buyback Secured
Key Case Facts
- Vehicle: 2025 Polestar 3
- Leased in: Georgia
- Status at purchase: New
- Mileage at first repair: 1,186 miles
- Systems involved: Electrical
- Repair attempts: 4 visits
- Days out of service: 36 days
- Manufacturer: Polestar
- Settlement type: Vehicle Buyback
- Settlement amount: $91,539 (Buyback)
What Our Clients Are Saying
Attorney on Record
Steven Nassi, Esq.
Managing Partner, Easy Lemon by RockPoint Law P.C.
Licensed attorney whose practice is limited to lemon law. Steven leads the Easy Lemon legal team and has overseen thousands of successful lemon law claims against major manufacturers including Audi, Volkswagen, Mercedes-Benz, BMW, and more.
Having Problems With Your Polestar 3?
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