2024 Mercedes-Benz GLB 250 Lemon Law Case Study: Cash and Keep Settlement in Arizona
2024 Mercedes-Benz GLB 250: 3 Repair Visits and 49 Days Out of Service
Our client bought a used 2024 Mercedes-Benz GLB 250 in Arizona. The first repair visit was at 8,901 miles. The repair records list 3 visits and 49 days out of service.
Easy Lemon took the case to Mercedes-Benz and resolved it with a cash-and-keep settlement totaling $4,500. The total combines the payment to our client and the attorney fees paid by the manufacturer. Our client kept the vehicle.
Systems Involved
- Engine
- Electrical
2024 Mercedes-Benz GLB 250 Repair History: What the Repair Orders Show
Visit 1: May 20–June 12, 2025
- Owner reported that the MBUX display intermittently turned blue during start-up or while driving, sometimes lasting until the vehicle was shut off for several hours.
- Technician verified the concern, found fault codes B162997 and B1E7B00 logged multiple times, and determined an internal malfunction in the MBUX unit.
- The control unit was replaced, but the first replacement failed to initialize.
- A second replacement was ordered and successfully installed, with software updates and Sirius service transfer completed.
- Display operated normally after repair.
- Owner also reported the rear-view camera screen turning grey for about 20 seconds before resuming normal operation.
- Technician confirmed this was related to the MBUX malfunction and resolved it with the control unit replacement.
- Additional services included a vehicle report card inspection, convenience fee for loaner vehicle fuel and windshield coverage, and rotation and balance of tires to even out wear.
Visit 2: August 20–September 11, 2025
- Owner reported the MBUX screen turning blue on start-up, with radio volume still functional but no visible menus.
- Technician verified the concern, found fault codes, and diagnosed wiring and display unit malfunction.
- Inspection revealed a pinched coax cable near the connector.
- Three coax cable wiring assemblies were replaced, and the central display control unit was replaced.
- Extended test drives confirmed the screen operated normally.
- Owner also reported the check engine light on.
- Technician verified codes in multiple control units and performed a 48V onboard electrical system software update.
- Codes cleared and repair was complete.
Visit 3: October 7–8, 2025
- Owner reported the check engine light had come on twice since the last repair.
- Technician verified fault codes in the 48V system, PTCU, and DC/DC converter.
- A software update was performed on five control units, followed by multiple drive cycles at high RPM.
- Codes cleared, parameters were normal, and repair was complete.
Can a 2024 Mercedes-Benz GLB 250 Be a Lemon in Arizona?
Arizona Lemon Law (Ariz. Rev. Stat. §44-1261 to §44-1267) covers new motor vehicles purchased or leased in Arizona for personal, family, or household purposes.
- Repair attempts: 4 repair attempts for the same defect
- Days out of service: 30 cumulative calendar days
- Remedies: Replacement vehicle or full refund (minus reasonable use allowance)
- Attorney fees: Yes - manufacturer pays consumer's attorney fees if consumer prevails
How Was This Mercedes-Benz GLB 250 Lemon Law Claim Resolved?
Free Case Review
We read the repair orders and counted the visits and the days the GLB 250 spent at the dealer.
Building the File
We sorted all repair orders by date and noted what was reported, what was diagnosed and what was done. That way the record showed the problems coming back.
Demand to Mercedes-Benz
We sent Mercedes-Benz a written demand that set out the repair history and asked for a cash settlement.
Cash and Keep
Mercedes-Benz agreed to a cash-and-keep settlement totaling $4,500. Our client paid nothing out of pocket† for legal representation.
$4,500 Cash and Keep Secured
Key Case Facts
- Vehicle: 2024 Mercedes-Benz GLB 250
- Purchased in: Arizona
- Status at purchase: Used
- Mileage at first repair: 8,901 miles
- Systems involved: Engine, Electrical
- Repair attempts: 3 visits
- Days out of service: 49 days
- Manufacturer: Mercedes-Benz USA, LLC
- Settlement type: Cash and Keep
- Settlement amount: $4,500 (Cash and Keep)
What Our Clients Are Saying
Attorney on Record
Steven Nassi, Esq.
Managing Partner, Easy Lemon by RockPoint Law P.C.
Licensed attorney whose practice is limited to lemon law. Steven leads the Easy Lemon legal team and has overseen thousands of successful lemon law claims against major manufacturers including Audi, Volkswagen, Mercedes-Benz, BMW, and more.
Having Problems With Your Mercedes-Benz GLB 250?
If your Mercedes-Benz GLB 250 is repeatedly going back to the dealer for the same issue, you may have a claim under Arizona lemon law. Free case evaluation, 30 seconds.
Qualify in 30 Seconds →2024 Mercedes-Benz GLB 250 Lemon Law Questions in Arizona
Your Mercedes-Benz May Have a Lemon Law Claim Too
If your Mercedes-Benz keeps going back to the shop for the same problem, you may qualify under your state's lemon law, the manufacturer pays our fees, not you. We handle Mercedes-Benz cases like this one regularly.
See Our Mercedes-Benz Lemon Law Page →Learn More
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- Mercedes-Benz Lemon Law
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