2023 Honda Passport Lemon Law Case Study: Cash and Keep Settlement in New Jersey
2023 Honda Passport: 5 Repair Visits and 6 Days Out of Service
Our client leased a new 2023 Honda Passport in New Jersey. The repair records show 5 visits and 6 days out of service.
Easy Lemon took the case to Honda and resolved it with a cash-and-keep settlement totaling $5,500. The total combines the payment to our client and the attorney fees. Our client kept the vehicle.
Systems Involved
- Fuel
- Suspension
- Braking
2023 Honda Passport Repair History: What the Repair Orders Show
Visit 1: May 7, 2025 (1 Day)
- Recall performed to inspect the fuel filler neck.
- Owner reported noise under the truck when going over rough roads.
Visit 2: May 21, 2025 (1 Day)
- Owner reported ongoing noise under the truck on rough roads.
- Found a clunking noise from the right front when going over bumps; diagnosed right front ball joint play and replaced the right front lower control arm.
Visit 3: June 3, 2025 (1 Day)
- Owner reported creaking noise from the left front wheel area when going over bumps.
- Found noise coming from the driver-side front strut; replaced the left front strut.
Visit 4: June 6, 2025 (1 Day)
- Owner reported a dragging noise from the left front that disappeared after about two miles.
- Found the backing plate scraping against the rotor; adjusted the backing plate.
Visit 5: July 17 - 18, 2025 (2 Days)
- The owner stated that the vehicle had been brought back around June 24, 2025, for the same noise issue according to their written timeline of issues; test drove with the service manager and confirmed the sound.
- Was told to wait for a contact for further evaluation but was not contacted until July 16, 2025.
- Upon inspection, found noise coming from the right front strut; replaced the right front strut.
Can a 2023 Honda Passport Be a Lemon in New Jersey?
New Jersey Lemon Law (N.J. Stat. §56:12-29 to §56:12-49) covers new motor vehicles purchased or leased in New Jersey for personal, family, or household use, and certain used vehicles.
- Repair attempts: 3 repair attempts for the same defect (or 1 for serious safety defects)
- Days out of service: 20 cumulative calendar days
- Remedies: Replacement vehicle, full refund, or cash settlement
- Attorney fees: Yes - manufacturer pays consumer's attorney fees if consumer prevails
How Was This Honda Passport Lemon Law Claim Resolved?
Free Case Review
We read the repair orders and counted the visits and the days the Passport spent at the dealer.
Building the File
We sorted all repair orders by date and noted what was reported, what was diagnosed and what was done. That way the record showed the problems coming back.
Demand to Honda
We sent Honda a written demand that set out the repair history and asked for a cash settlement.
Cash and Keep
Honda agreed to a cash-and-keep settlement totaling $5,500.
$5,500 Cash and Keep Secured
Key Case Facts
- Vehicle: 2023 Honda Passport
- Leased in: New Jersey
- Status at purchase: New
- Systems involved: Fuel, Suspension, Braking
- Repair attempts: 5 visits
- Days out of service: 6 days
- Manufacturer: Honda
- Settlement type: Cash and Keep
- Settlement amount: $5,500 (Cash and Keep)
What Our Clients Are Saying
Attorney on Record
Steven Nassi, Esq.
Managing Partner, Easy Lemon by RockPoint Law P.C.
Licensed attorney whose practice is limited to lemon law. Steven leads the Easy Lemon legal team and has overseen thousands of successful lemon law claims against major manufacturers including Audi, Volkswagen, Mercedes-Benz, BMW, and more.
Having Problems With Your Honda Passport?
If your Honda Passport keeps going back to the dealer for the same problem, you may have a claim under New Jersey lemon law. Free case evaluation, 30 seconds.
Qualify in 30 Seconds →2023 Honda Passport Lemon Law Questions in New Jersey
Your Honda May Have a Lemon Law Claim Too
If your Honda keeps going back to the shop for the same problem, you may qualify under your state's lemon law, the manufacturer pays our fees, not you. We handle Honda cases like this one regularly.
See Our Honda Lemon Law Page →Learn More
- New Jersey Lemon Law Attorneys
- All Settlements & Case Studies
- Lemon Law By Manufacturer
- Honda Lemon Law
- Car Lemon Law Guide
- Free Case Evaluation
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