2020 Ford EcoSport Lemon Law Case Study: Cash and Keep Settlement in Texas
2020 Ford EcoSport: 7 Repair Visits and 443 Days Out of Service
Our client purchased a used 2020 Ford EcoSport in Texas. The repair records show 7 visits and 443 days out of service.
Easy Lemon took the case to Ford and resolved it with a cash-and-keep settlement totaling $7,000. The total combines the payment to our client and the attorney fees paid by the manufacturer. Our client kept the vehicle.
Systems Involved
- Engine
- Transmission
2020 Ford EcoSport Repair History: What the Repair Orders Show
Visit 1: December 2, 2023 – August 31, 2024 (Transmission)
- Vehicle was brought into the shop due to when coming to a stop with the auto start/stop function active, the vehicle displays a message instructing to manually shut off and restart the engine.
- Between 30-70 MPH, there's a slight jolt.
- Transmission was replaced during this period.
- After replacement, the turbo housing was found to be warped.
Visit 2: August 29 – October 10, 2024 (Transmission)
- Vehicle was returned to the shop due to at a stop, the auto start/stop function fails to restart the engine.
- Transmission shifts roughly, revving up to 3,000-4,000 RPM before shifting; requires easing off the gas to trigger the shift.
Visit 3: October 26 – 28, 2024 (Engine/Transmission)
- Vehicle returned to the shop due to whining noise occurs during acceleration.
Visit 4: November 8, 2024 – January 30, 2025 (Engine/Transmission)
- Vehicle was returned to the shop due to whining sound present on cold start and occasionally after about 10 minutes of driving.
- During test drive, excessive knocking and rattling noises were noticed.
Visit 5: December 16, 2024 – February 7, 2025 (Engine/Transmission)
- Check engine light is on, and a low oil pressure message appears.
- A recall was performed: engine oil pump belt and tensioner were replaced.
Visit 6: March 5 – 11, 2025 (Transmission)
- Vehicle was returned to the shop due to shifting unpredictably and feels like it's slipping.
Visit 7: March 21 – April 16, 2025 (Transmission)
- Vehicle was returned to the shop due to shifting problems continue, and the wrench light has come back on.
Can a 2020 Ford EcoSport Be a Lemon in Texas?
Texas Lemon Law (Tex. Occ. Code §2301.601 to §2301.613) covers new motor vehicles purchased or leased in Texas for personal, family, or household use (also covers towable recreational vehicles).
- Repair attempts: 4 repair attempts for the same defect (or 2 for serious safety defects)
- Days out of service: 30 cumulative days
- Remedies: Replacement vehicle or full refund (minus reasonable use offset)
- Attorney fees: No - the Texas Lemon Law has no attorney-fee provision; a consumer who wins the TxDMV case gets the $35 filing fee back from the manufacturer (Tex. Occ. Code §2301.712(b))
How Was This Ford EcoSport Lemon Law Claim Resolved?
Free Case Review
We read the repair orders and counted the visits and the days the EcoSport spent at the dealer.
Building the File
We sorted all repair orders by date and noted what was reported, what was diagnosed and what was done. That way the record showed the problems coming back.
Demand to Ford
We sent Ford a written demand that set out the repair history and asked for a cash settlement.
Cash and Keep
Ford agreed to a cash-and-keep settlement totaling $7,000. Our client paid nothing out of pocket† for legal representation.
$7,000 Cash and Keep Secured
Key Case Facts
- Vehicle: 2020 Ford EcoSport
- Purchased in: Texas
- Status at purchase: Used
- Systems involved: Engine, Transmission
- Repair attempts: 7 visits
- Days out of service: 443 days
- Manufacturer: Ford
- Settlement type: Cash and Keep
- Settlement amount: $7,000 (Cash and Keep)
What Our Clients Are Saying
Attorney on Record
Aaron Waldo, Esq.
Attorney, Easy Lemon by RockPoint Law P.C.
Attorney at Easy Lemon by RockPoint Law P.C., handling lemon law claims. Aaron has helped hundreds of consumers recover full buybacks and cash settlements against major vehicle manufacturers.
Having Problems With Your Ford EcoSport?
If your Ford EcoSport keeps going back to the dealer for the same problem, you may have a claim under Texas lemon law. Free case evaluation, 30 seconds.
Qualify in 30 Seconds →2020 Ford EcoSport Lemon Law Questions in Texas
Your Ford May Have a Lemon Law Claim Too
If your Ford keeps going back to the shop for the same problem, you may qualify under your state's lemon law, the manufacturer pays our fees, not you. We handle Ford cases like this one regularly.
See Our Ford Lemon Law Page →Learn More
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