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✦ Case Study: Resolved
$7,000 Cash and Keep
Results may vary. Prior outcomes do not guarantee a similar result. Each case is unique and depends on its specific facts and applicable law.

2020 Ford EcoSport Lemon Law Case Study: Cash and Keep Settlement in Texas

Purchased Used in Texas
$7,000
Recovered
7 Visits
Repair Attempts
443 Days
Out of Service
Case Overview

2020 Ford EcoSport: 7 Repair Visits and 443 Days Out of Service

2020 Ford EcoSport lemon law cash-and-keep settlement in Texas: Easy Lemon recovered $7,000 for this client after 7 repair visits and 443 days out of service. The claim was brought under the federal Magnuson-Moss Warranty Act (15 U.S.C. § 2301 et seq.). When the same defect keeps coming back and the manufacturer cannot fix it, the owner may be entitled to a buyback, a replacement or a cash settlement, at no cost†.

Our client purchased a used 2020 Ford EcoSport in Texas. The repair records show 7 visits and 443 days out of service.

Easy Lemon took the case to Ford and resolved it with a cash-and-keep settlement totaling $7,000. The total combines the payment to our client and the attorney fees paid by the manufacturer. Our client kept the vehicle.

Systems Involved

  • Engine
  • Transmission
🔧
7
Repair Attempts
📅
443
Days Out of Service
✓
$7,000
Recovered
Repair History

2020 Ford EcoSport Repair History: What the Repair Orders Show

Visit 1: December 2, 2023 – August 31, 2024 (Transmission)

  • Vehicle was brought into the shop due to when coming to a stop with the auto start/stop function active, the vehicle displays a message instructing to manually shut off and restart the engine.
  • Between 30-70 MPH, there's a slight jolt.
  • Transmission was replaced during this period.
  • After replacement, the turbo housing was found to be warped.

Visit 2: August 29 – October 10, 2024 (Transmission)

  • Vehicle was returned to the shop due to at a stop, the auto start/stop function fails to restart the engine.
  • Transmission shifts roughly, revving up to 3,000-4,000 RPM before shifting; requires easing off the gas to trigger the shift.

Visit 3: October 26 – 28, 2024 (Engine/Transmission)

  • Vehicle returned to the shop due to whining noise occurs during acceleration.

Visit 4: November 8, 2024 – January 30, 2025 (Engine/Transmission)

  • Vehicle was returned to the shop due to whining sound present on cold start and occasionally after about 10 minutes of driving.
  • During test drive, excessive knocking and rattling noises were noticed.

Visit 5: December 16, 2024 – February 7, 2025 (Engine/Transmission)

  • Check engine light is on, and a low oil pressure message appears.
  • A recall was performed: engine oil pump belt and tensioner were replaced.

Visit 6: March 5 – 11, 2025 (Transmission)

  • Vehicle was returned to the shop due to shifting unpredictably and feels like it's slipping.

Visit 7: March 21 – April 16, 2025 (Transmission)

  • Vehicle was returned to the shop due to shifting problems continue, and the wrench light has come back on.
Legal Analysis

Can a 2020 Ford EcoSport Be a Lemon in Texas?

Texas Lemon Law (Tex. Occ. Code §2301.601 to §2301.613) covers new motor vehicles purchased or leased in Texas for personal, family, or household use (also covers towable recreational vehicles).

  • Repair attempts: 4 repair attempts for the same defect (or 2 for serious safety defects)
  • Days out of service: 30 cumulative days
  • Remedies: Replacement vehicle or full refund (minus reasonable use offset)
  • Attorney fees: No - the Texas Lemon Law has no attorney-fee provision; a consumer who wins the TxDMV case gets the $35 filing fee back from the manufacturer (Tex. Occ. Code §2301.712(b))
This case: This Ford EcoSport went to the dealer 7 times and was out of service for 443 days. The federal Magnuson-Moss Warranty Act also applies to written warranties nationwide. Our client paid $0 out of pocket†.
Our Approach

How Was This Ford EcoSport Lemon Law Claim Resolved?

1

Free Case Review

We read the repair orders and counted the visits and the days the EcoSport spent at the dealer.

2

Building the File

We sorted all repair orders by date and noted what was reported, what was diagnosed and what was done. That way the record showed the problems coming back.

3

Demand to Ford

We sent Ford a written demand that set out the repair history and asked for a cash settlement.

4

Cash and Keep

Ford agreed to a cash-and-keep settlement totaling $7,000. Our client paid nothing out of pocket† for legal representation.

Case Status

$7,000 Cash and Keep Secured

$7,000
Cash and Keep: Client Kept the Vehicle

Key Case Facts

  • Vehicle: 2020 Ford EcoSport
  • Purchased in: Texas
  • Status at purchase: Used
  • Systems involved: Engine, Transmission
  • Repair attempts: 7 visits
  • Days out of service: 443 days
  • Manufacturer: Ford
  • Settlement type: Cash and Keep
  • Settlement amount: $7,000 (Cash and Keep)
Client Reviews

What Our Clients Are Saying

Legal Team

Attorney on Record

Aaron Waldo, Esq. — Attorney

Aaron Waldo, Esq.

Attorney, Easy Lemon by RockPoint Law P.C.

Attorney at Easy Lemon by RockPoint Law P.C., handling lemon law claims. Aaron has helped hundreds of consumers recover full buybacks and cash settlements against major vehicle manufacturers.

Having Problems With Your Ford EcoSport?

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Common Questions

2020 Ford EcoSport Lemon Law Questions in Texas

What does Texas lemon law require for a vehicle like this Ford EcoSport?
Under Texas Lemon Law (Tex. Occ. Code §2301.601 to §2301.613), the repair standard is 4 repair attempts for the same defect (or 2 for serious safety defects), or 30 cumulative days out of service. Remedies: Replacement vehicle or full refund (minus reasonable use offset). The federal Magnuson-Moss Warranty Act also applies to written warranties nationwide.
How much did Easy Lemon recover in this 2020 Ford EcoSport case?
The case resolved with a cash-and-keep settlement totaling $7,000. The total is the payment to our client and the attorney fees paid by the manufacturer. Results may vary. Prior outcomes do not guarantee a similar result.
What is the difference between a buyback and a cash-and-keep settlement?
Under a buyback deal, the manufacturer takes back the vehicle, pays off the loan or lease and then refunds the owner, after subtracting any use allowance the state permits. In a cash-and-keep settlement, the owner keeps the vehicle and receives a cash payment.
Do I pay anything to hire Easy Lemon for a Ford lemon law claim?
No upfront fee. In lemon law cases the manufacturer generally pays the attorney fees under fee-shifting statutes. In this case our client paid nothing out of pocket†.
Ford Owner?

Your Ford May Have a Lemon Law Claim Too

If your Ford keeps going back to the shop for the same problem, you may qualify under your state's lemon law, the manufacturer pays our fees, not you. We handle Ford cases like this one regularly.

See Our Ford Lemon Law Page →
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