How Easy Lemon Handles a Lemon Law Case

What actually happens after you sign a representation agreement with Easy Lemon.

Day one through three: file build. Your assigned case manager pulls the dealer's repair history, sends you a checklist for any documents we are missing, and orders the manufacturer's technical service bulletins for your VIN. We are looking for two things, the threshold proof (enough repair attempts or out-of-service days) and any internal manufacturer admissions about the defect.

Day three through ten: demand letter. Once the file is built, an attorney drafts the formal demand. The letter cites the state statute, lists every repair attempt, identifies the defect by part and symptom, and demands a specific remedy (buyback, replacement, or cash). It goes to the manufacturer's legal department, not the dealer. The manufacturer has a statutory window to respond, typically 30 days.

Day 10 through 60: response and negotiation. Most manufacturers respond within the statutory window with one of three postures: settlement offer (most common on strong files), counter-offer with a lower number, or denial. We negotiate from there. Counsel handles the manufacturer-side communication directly so you do not have to take their calls.

Day 60 through 120: settlement or filing. About 80 percent of cases settle in this window. The remaining 20 percent get filed in state court, which often moves the manufacturer toward settlement because litigation costs the manufacturer more than a buyback.

What you experience as a client: an intake call, a document handoff, periodic status updates from your case manager, a settlement offer review call, and a closeout call when the check or replacement vehicle is in hand. Total client time on most cases is under three hours.

Past results do not guarantee future outcomes, every case is different.