Lemon Law Attorneys · Norfolk, Virginia

Norfolk, VA
Lemon Law Attorneys

Pursue a Refund, Replacement Car, or Cash Settlement
No attorney’s fees unless we recover for you.

See If You Qualify: Free 📞 (855) 435-3666

Free case review 97%^* Resolution Rate Fully remote, from first call to resolution

How your Virginia claim gets built

Our lemon law work is directed by Steven P. Nassi, Esq., Managing Partner, Easy Lemon by RockPoint Law P.C. A Virginia claim gets built on two things: the Virginia lemon law statute, and the federal Magnuson-Moss Warranty Act, which applies in all fifty states. Send the repair orders and the purchase or lease paperwork, and we can tell you which of the two fits your vehicle.

Read Steven Nassi’s full bio →

Free Case Review

See If You Qualify

Join 1,500+ drivers who brought a claim with us.^‡ No attorney’s fees unless we recover for you.

Virginia Lemon Law Thresholds

✓ 3 repair attempts for the same defect (or 1 for serious safety defects)
✓ 30 cumulative calendar days out of service
✓ Filing deadline: Within 18 months from the date of original delivery

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Vehicle Situation Contact

What's your vehicle? 🚗

Let's see if your car qualifies for a lemon law claim.

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Thank you for choosing Easy Lemon. We'll fight to get you the remedy the statute provides.

🔒 Lemon law claims have strict filing deadlines, don't wait.

Norfolk Lemon Law

Norfolk Lemon Law Basics

In Norfolk, as anywhere else in Virginia, a lemon law claim is brought under Va. Code §59.1-207.9 to §59.1-207.16. The statute covers new motor vehicles purchased or leased in Virginia for personal, family, or household use, but being covered is only the start. The car also has to reach one of the repair limits in the box above, with the defect still unrepaired and the deadline not yet passed. If it does, you may have a claim. Our Virginia Lemon Law Attorneys page goes through the statute text, the filing deadlines and used cars in more detail.

Broken down lemon car in Norfolk, Virginia — Lemon Law Attorney

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Step by Step

How a Norfolk Lemon Law Claim Works

This is what happens after you call us from Norfolk.

Document Your Repairs

Keep every repair order from your Norfolk dealership, even the short ones. VA lemon law needs written proof of each repair attempt, and those papers are the proof.

Free Case Evaluation

We read your repair history against the Virginia statute and tell you whether the car qualifies. The review costs nothing, and there are no attorney's fees unless we recover for you.

We File the Claim

We write and send the paperwork, including any written notice to the manufacturer that VA law requires. We deal with the manufacturer for you.

You Get Compensated

The case ends with a refund, a replacement vehicle or a cash settlement. There are no attorney's fees unless we recover for you.

Va. Code §59.1-207.9 to §59.1-207.16

Is Your Norfolk Car a Lemon? Virginia's 3-Step Test

Does the Defect Substantially Impair Use, Value, or Safety?

Under Virginia law, the defect has to substantially impair the vehicle's use, value, or safety.

Have You Met the Repair Attempt Threshold?

In Virginia the test is 3 repair attempts for the same defect (or 1 for serious safety defects), or 30 cumulative calendar days out of service, as long as the claim is brought within the deadline in step 3. For a defect that could cause serious bodily injury or death, 1 repair attempt is enough. Count the visits on your repair orders to see where you stand.

Did It Happen Within the Rights Period?

In Virginia the deadline is 18 months from the date of original delivery. We check it against the delivery date on your contract and the dates on your repair orders.

If you are not sure about your dates, call us. The consultation is free. 📞 (855) 435-3666

If you are past the deadline, call us anyway. We may still be able to help.

Independent city

Court and Venue in Norfolk

Norfolk is an independent city; the Census lists it as Norfolk city, outside any county. Its general civil trial court is the Norfolk Circuit Court, part of the 4th Judicial Circuit of Virginia. Virginia also has a lower court for smaller civil claims, so the amount in dispute can change where a case is filed. Which court hears a particular case still depends on its facts, the warranty issues involved and the law it is brought under.

The Virginia lemon law is Va. Code §59.1-207.9 to §59.1-207.16. The consumer must use a state-certified arbitration program before litigation.

The repair test in the statute is 3 repair attempts for the same defect (or 1 for serious safety defects), or 30 cumulative calendar days with the vehicle out of service. The statutory remedy is a replacement vehicle or full refund (minus reasonable use offset). A consumer who prevails is entitled to reasonable attorney fees.

Open recalls on your vehicle can be checked against NHTSA records at easylemon.com/recalls. A recall alone is not a lemon law claim.

Sources: Virginia Court System, Norfolk Circuit Court; Virginia Court System, Circuit Court; U.S. Census Bureau, 2020 place-by-county file. Court names checked September 26, 2026.

What the Statute Says

Virginia Motor Vehicle Warranty Enforcement Act (Virginia Lemon Law): The Rules That Decide a Norfolk Claim

If you have read Court and Venue above, you already have the repair test, the arbitration rule and the deadline. Virginia law adds a few rules on top of those, and they follow.

Notable provisions of Virginia Motor Vehicle Warranty Enforcement Act (Virginia Lemon Law)

Virginia is consumer-friendly with only 3 repair attempts required. One attempt is sufficient for defects creating serious risk of death or injury. Covers 18 months from delivery. Written notice to manufacturer required.

Your Team

Meet Your Legal Team

Steven Nassi, Esq., Founder & Managing Partner

Founded Easy Lemon on the principle that consumers deserve aggressive, expert representation at no upfront cost. B.A. from SUNY Binghamton with distinction, J.D. from Benjamin N. Cardozo School of Law. Supervising Editor, Cardozo Law Review. Published in Law360, Lexology, and Risk Management Magazine.

Service Area

Serving Norfolk & Surrounding Virginia Communities

📍 Norfolk & Surrounding Areas

We serve Norfolk and all surrounding Virginia communities. Our lemon law attorneys handle cases across the entire state, no office visit required.

Your Rights Under VA Law

What The Manufacturer Owes You

Virginia's statute lists replacement vehicle or full refund (minus reasonable use offset). In practice, a qualifying Norfolk case under VA law usually ends in one of three ways, and the cards below explain each.

Refund

You return the car. The price comes back to you, and so do the taxes, the registration fees and the finance charges, after a reasonable use offset is taken off.

Replacement Vehicle

You trade the defective car for a comparable new one, and the manufacturer pays what the swap costs.

Cash Settlement

The car stays with you, and the manufacturer pays for the drop in value the defect caused. The statute does not provide for this. It comes out of negotiation.

Have Questions?

Frequently Asked Questions

The answers below are based on Virginia law and on the paperwork Norfolk drivers usually send us.

PROCESS & TIMELINE

Bring the repair orders from your Norfolk dealer, your purchase or lease contract and your warranty booklet. Of the three, the repair orders carry the case. Each one shows the date, the mileage and what the service department did or did not fix. If a few are missing, ask the service desk for copies.

Usually not. Most lemon law cases we handle for Norfolk drivers settle with the manufacturer before a lawsuit is filed. On arbitration, the Virginia rule is: must use state-certified arbitration program before litigation. We prepare that filing for you.

ELIGIBILITY

Va. Code §59.1-207.9 to §59.1-207.16 covers new motor vehicles purchased or leased in Virginia for personal, family, or household use. If you bought used, send the paperwork anyway, including any written warranty that came with the car.

REMEDIES

Va. Code §59.1-207.9 to §59.1-207.16 provides for replacement vehicle or full refund (minus reasonable use offset). Which one you get depends on your repair history and on what the manufacturer offers.

ATTORNEY & TRUST

No. Our offices are in Manhasset NY, Newark NJ, Miami FL and Dallas TX. We handle Virginia cases by phone, email and e-signature. You upload your repair orders, your contract and your warranty booklet. We send the demand letter and handle the settlement paperwork. Nothing in Va. Code §59.1-207.9 to §59.1-207.16 requires you to appear anywhere to open a claim. On arbitration, the Virginia rule is: must use state-certified arbitration program before litigation.

Nothing upfront, and no attorney's fee unless we recover for you. In Virginia, the manufacturer pays the consumer's attorney's fees when the consumer wins. In most successful Virginia claims, the manufacturer pays our fee. Repair orders are free from the dealer. We pay the filing costs while the case is open. To start, send us the repair orders for a free case review.

Client Testimonials

What Our Clients Are Saying

Easy Lemon has handled 1,500+ lemon law matters^‡.

“Was losing my mind with a 2023 SUV the dealer couldn't fix after four visits for transmission issues. Found easy lemon online and Steven Nassi took my case. he handled the manufacturer and got me a full playback a few months without a dime out of pocket. no stress, no drama just results. Highly recommend steven if you' re stuck with a lemon.”

Joseph Jenkins

Google review

“I was very pleased with not only courteous, but also keen interest, attention given by the team as well as the senior members on my case.
The team spared time to ascertain if my case qualified, interacted and expalied how it works. I was explained multiple alternatives of the outcome, and provided broad understanding of strong/weak points.
I appreciate for the team's role and continued interest. The Lemon Law case did result into successful outcome!! I recommend their services.”

Rajesh Sanghavi

Google review

“An excellent team—working with them was easy, everything was transparent, they provided constant updates on the case, and they expedited the process whenever possible. If translators for other languages were also available, it could significantly speed up communication.
Returned my 2025 Audi SQ5—thanks to the team!”