2022 Cadillac CT4 Lemon Law Case Study: Cash and Keep Settlement in Florida

2022 Cadillac CT4 Repair History: What the Repair Orders Show

Visit 1: October 26, 2022

• All exterior pillars that run along the doors are delaminating.
• All the trim around both exterior mirrors is delaminating.
• The front passenger seat leather is lifting, has bulges around the exterior edges, and is creasing on all corners.
• The emblem on the steering wheel is lifting on the top edges and is causing the steering wheel to develop creases.
• Apple CarPlay does not work unless the phone is plugged in.

Visit 2: November 8–18, 2022

• Apple CarPlay was not functioning.
• The right rear tire was losing air, and the vehicle was pulling to the right.
• The passenger-side speakers seemed louder than the driver-side speakers.
• The rear subwoofer was inoperable, and the driver-side door speaker was rattling.
• The trim behind both the rear passenger and driver-side doors appeared wrinkled.
• The driver's seat upholstery was also wrinkled.
• There was a sharp paint bulge located inside the driver-side front door jamb.
• Upon cold start, exhaust appeared to come only from the exterior exhaust pipes.
• The passenger-side door was rattling.

Visit 3: November 30 – December 19, 2022

• The front emblem was delaminating.
• The leather on the front passenger seat was lifting, and the leather on the front driver seat was also lifting.
• A buckling noise was heard when opening the trunk.
• The rear subwoofer remained inoperable.
• Apple CarPlay was still not working, and the phone would not connect.

Visit 4: January 10 – March 31, 2023

• The AC was not blowing cold air.
• The driver and passenger taillights were either holding water or delaminating from the inside.
• The leather on the right front seat was distorted in the corner.
• The leather around the center of the steering wheel emblem was creasing.
• When applying the brakes, the rotors felt like they were shuddering.
• When using Apple CarPlay, it would pause for one second repeatedly.
• The front passenger door speaker was rattling excessively.
• The vehicle hesitates when shifting at lower gears.

Visit 5: March 20–31, 2023

• The power steering was inoperative.
• The taillight was not working.
• The steering wheel emblem was warped.
• The brakes were making a squealing noise.
• The passenger tail light was holding water.
• The leather on the right front seat bottom was warped.

Visit 6: September 13–30, 2023

• Both blind spot monitoring sensors were inoperative.
• The AC was blowing cool but not cold air.
• The interior of the vehicle smells like coolant.
• The dash lights flickered intermittently.
• A "Service Brake" message appeared on the dash.
• The auto braking system was randomly engaging while driving.
• A "Sensor Malfunction" message appeared on the dash.
• A "SD Card Removed" message appeared intermittently.
• The taillight was inoperative.

Visit 7: September 5–9, 2024

• The passenger rear tail light was intermittently inoperable and contained moisture.
• The lamp was replaced.

$13,000 Cash and Keep Secured

Key Case Facts

• Vehicle: 2022 Cadillac CT4
• Purchased in: Florida
• Status at purchase: New
• Systems involved: Electrical, Body/Trim, HVAC, Steering, Braking, Suspension
• Repair attempts: 7 visits
• Days out of service: 136 days
• Manufacturer: Cadillac
• Settlement type: Cash and Keep
• Settlement amount: $13,000 (Cash and Keep)

Attorney on Record

Ron Kaniuk, Esq.

Florida Managing Partner, Easy Lemon by RockPoint Law P.C.

Ron runs the firm's Florida lemon law practice from the Miami office. He earned his J.D. at St. John's University School of Law in 1996 and has handled buyback, replacement and cash-and-keep claims against every major manufacturer.

2022 Cadillac CT4 Lemon Law Questions in Florida

Your Cadillac May Have a Lemon Law Claim Too

If your Cadillac keeps going back to the shop for the same problem, you may qualify under your state's lemon law, the manufacturer pays our fees, not you. We handle Cadillac cases like this one regularly.