Quick Answer (TL;DR)
Ford Motor Company is recalling 295K vehicles across multiple models — including the 2020-2022 Ford F-250 Super Duty. The reported issue: High Pressure Fuel Pump May Fail (NHTSA campaign 24V957000, reported December 20, 2024). The remedy: dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software. If the defect persists after the fix, or your dealer can't complete the repair within 30 days, you may qualify for a buyback, replacement, or cash compensation under your state's lemon law.
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Recall at a Glance
| Field | Detail |
|---|---|
| NHTSA Campaign | 24V957000 |
| Date Reported | December 20, 2024 |
| Manufacturer | Ford Motor Company |
| Affected Vehicles | 295,449 (campaign-wide, multiple models) |
| Model Years | 2020-2022 |
| Models Covered | Ford F-250 Super Duty |
| Defect | High Pressure Fuel Pump May Fail |
| Safety Consequence | High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash. |
| Remedy | Dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S78. |
| Ford Customer Service | 1-866-436-7332 |
| Lemon Law Severity | URGENT |
What Is the Defect?
Ford Motor Company (Ford) is recalling certain 2020-2022 F-Super Duty F250, F350, F450, F550, F600, and 2021-2022 F-650, F750 vehicles. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.
The Safety Consequence
High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash. NHTSA classifies this as a safety-of-life issue. The remedy must be completed by an authorized Ford dealer; owners should not delay scheduling the fix.
The Manufacturer's Remedy
Ford Motor Company will provide the following remedy free of charge: dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software. Owners may contact Ford customer service at 1-866-436-7332 — referencing NHTSA campaign 24V957000.
Owner Timeline — What to Expect (Weeks 1-4)
For most F-250 Super Duty owners, the recall repair follows a predictable path. Here's the typical 30-day window — and where lemon-law rights start to apply if it goes off track:
Confirm your VIN at NHTSA.gov. If included, Ford mails an owner notification letter. Schedule the repair at any authorized Ford dealer.
Dealer performs the remedy (dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software). Save the repair order with date, mileage, technician notes, and recall campaign number.
Drive normally and watch for any return of the defect. Log mileage, location, and time of any incident.
If the defect returns, if dealer can't complete the fix within 30 days, or if a second repair fails — you may qualify under your state's lemon law. Call us.
Does This Qualify for Lemon Law?
A recall by itself does not automatically qualify a vehicle as a lemon. What matters is whether the defect is fixed after reasonable repair attempts. Most state lemon laws require:
- Substantial impairment to safety, value, or use of the vehicle (the fuel pump defect clearly qualifies)
- A reasonable number of repair attempts (typically 3-4 for the same issue, or 1-2 for safety defects)
- OR 30+ cumulative days out of service for warranty repairs
- The defect persists despite the manufacturer's attempt to fix
Recall 24V957000 helps a lemon-law claim two ways: (1) the recall itself is documented evidence the defect exists, and (2) if the manufacturer's remedy doesn't permanently fix the fuel pump defect — or introduces a new problem — that failed remedy is exactly what lemon law was designed to address. The federal Magnuson-Moss Warranty Act adds an additional layer of protection that typically requires the manufacturer to pay your attorney fees.
Your Lemon Law Rights by State
Easy Lemon represents F-250 Super Duty owners nationwide. Lemon-law statutes vary by state — here are key jurisdictions where we have deep state-court experience:
Texas
24 months / 24K miles. 4 repair attempts (or 2 for serious safety defects).
Arizona
24 months / 24K miles. 4 repair attempts or 30+ days out of service. Safety defects: 2 attempts.
New York
24 months / 18K miles. 4 repair attempts or 30+ days out of service. Among the most consumer-friendly.
New Jersey
24 months / 24K miles. 3 repair attempts or 20+ days out of service. 6-year statute of limitations.
Free VIN Lookup — Is Your F-250 Super Duty Affected?
Check your 17-character VIN against NHTSA campaign 24V957000
Enter your VIN below — we'll open the official NHTSA recall lookup in a new tab so you can verify whether your specific F-250 Super Duty is covered.
Prefer to talk to a lemon-law attorney first? Get a free case review — we'll handle the VIN check and tell you whether you qualify under your state's lemon law.
What to Do Right Now
- Check your VIN at NHTSA.gov/recalls to confirm your 2020-2022 Ford F-250 Super Duty is included in campaign 24V957000.
- Schedule the recall repair at an authorized Ford dealer (1-866-436-7332). The repair is free of charge.
- Save every repair order. Get a paper or digital copy showing date, mileage, technician notes, and campaign number 24V957000.
- Document any incidents. If the defect returns after the recall fix, log the date, time, mileage, road conditions — and photos or video if safe. This evidence is critical for a lemon-law claim.
- Contact a lemon law attorney if the defect returns, if your dealer can't complete the fix within 30 days, or if your VIN is on a do-not-drive list. Get a free case review here.
Past Ford Lemon-Law Settlements
Easy Lemon has recovered millions for Ford owners nationwide. Three representative outcomes:
Easy Lemon — No Cost Case Review
Easy Lemon represents vehicle owners nationwide, with deep state-court experience in Florida, Texas, Georgia, Arizona, New York, and New Jersey. No upfront fees. When we win, Ford Motor Company typically pays our attorney fees under the federal Magnuson-Moss Warranty Act.
Call 1-855-435-3666 or submit your case online — VIN check is free.
Frequently Asked Questions
Is the 2024 Ford F-250 Super Duty fuel pump defect recall covered by lemon law?
Yes, if the defect substantially impairs the safety, value, or use of your 2020-2022 Ford F-250 Super Duty and cannot be repaired after reasonable attempts. NHTSA campaign 24V957000 itself is documented evidence the fuel pump defect exists — strengthening any lemon-law claim under state law and federal Magnuson-Moss.
What if my Ford dealer can't perform the recall repair?
If Ford Motor Company or its dealer network cannot complete the recall repair for campaign 24V957000 within roughly 30 cumulative days, that delay can independently qualify the vehicle under state lemon law as an inability-to-repair — even if you never had a failed repair attempt.
Do I need to complete the recall repair before filing a lemon-law claim?
In most cases, yes. Courts and arbitrators expect Ford Motor Company to be given an opportunity to cure the defect. Recommended path: complete the dealer's recall repair first, document each visit, and file a lemon-law claim only if the defect persists or the dealer can't perform the fix within 30 days.
How much can I recover under Ford lemon law for the 24V957000 recall?
Three outcomes are common for owners of the affected 2020-2022 Ford F-250 Super Duty: a manufacturer buyback (full purchase price minus a mileage-use deduction), a comparable replacement vehicle, or cash compensation if you keep the vehicle. Federal Magnuson-Moss claims can also recover attorney fees — typically paid by Ford Motor Company, not by you.
How do I check if my F-250 Super Duty VIN is affected by recall 24V957000?
Enter your 17-character VIN at nhtsa.gov/recalls. If your VIN is included in NHTSA campaign 24V957000, you'll see the open recall listed. You can also call Ford customer service at 1-866-436-7332 with your VIN, or use the free VIN check on the Easy Lemon contact page to learn about your lemon-law rights.
How long do I have to file a lemon-law claim for the F-250 Super Duty recall?
Statute of limitations varies by state: Florida and Texas typically allow 4 years from the manufacturer's last repair attempt, Georgia 1-2 years, Arizona 4 years, New York 4 years, and New Jersey 6 years. Federal Magnuson-Moss claims may extend the window. Document every repair visit for the 24V957000 fix and contact a lemon-law attorney early to preserve your rights.
What is the remedy for the Ford F-250 Super Duty recall 24V957000?
Ford Motor Company's remedy is: dealers will update the powertrain control module (PCM) and Transmission Control Module (TCM) software. The fix is provided free of charge under federal recall law. If the remedy fails to fix the fuel pump defect, that failed remedy strengthens your lemon-law case — keep the dealer's repair order and any post-repair incident logs.
Does the fuel pump defect count as a safety defect?
Yes. NHTSA classifies the fuel pump defect as a safety issue: high pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash. Safety defects typically qualify for lemon-law relief faster than non-safety issues — most state statutes require fewer repair attempts (often just 2) for documented safety defects.
Affected by the Ford F-250 Super Duty recall? Get a free case review.
No upfront fees. When we win, Ford Motor Company typically pays our fees under federal Magnuson-Moss law.
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Reviewed by the Easy Lemon editorial team on .