Quick Answer (TL;DR)
Ford Motor Company is recalling certain 2023 FORD F-250 SD vehicles. The reported issue: Display Function (NHTSA campaign 26V489000, reported July 28, 2026). The remedy: the accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air (OTA) update. If the defect persists after the fix, or your dealer can't complete the repair within 30 days, you may qualify for a buyback, replacement, or cash compensation under your state's lemon law.
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Recall at a Glance
| Field | Detail |
|---|---|
| NHTSA Campaign | 26V489000 |
| Date Reported | July 28, 2026 |
| Manufacturer | Ford Motor Company |
| Affected Vehicles | Pending NHTSA publication |
| Model Years | 2023 |
| Models Covered | FORD F-250 SD |
| Defect | Display Function |
| Safety Consequence | An obstructed rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash. |
| Remedy | The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed August 17, 2026. Additional letters will be sent once the remedy is available, anticipated in September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C37. Vehicle Identification Numbers (VINs) involved in this recall became |
| FORD Customer Service | 1-866-436-7332 |
| Lemon Law Severity | STANDARD |
What Is the Defect?
Ford Motor Company (Ford) is recalling certain 2021-2023 F-150 and 2023-2026 F-250 SD vehicles equipped with 8-inch SYNC infotainment screens. A software error may cause the rearview camera image to be obstructed by the infotainment home screen menu when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
The Safety Consequence
An obstructed rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash. NHTSA has determined this defect warrants a formal safety recall. The remedy must be completed by an authorized FORD dealer; owners should not delay scheduling the fix.
The Manufacturer's Remedy
Ford Motor Company will provide the following remedy free of charge: the accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air (OTA) update. Owners may contact FORD customer service at 1-866-436-7332 — referencing NHTSA campaign 26V489000.
Owner Timeline — What to Expect (Weeks 1-4)
For most F-250 SD owners, the recall repair follows a predictable path. Here's the typical 30-day window — and where lemon-law rights start to apply if it goes off track:
Confirm your VIN at NHTSA.gov. If included, FORD mails an owner notification letter. Schedule the repair at any authorized FORD dealer.
Dealer performs the remedy (the accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air (OTA) update). Save the repair order with date, mileage, technician notes, and recall campaign number.
Drive normally and watch for any return of the defect. Log mileage, location, and time of any incident.
If the defect returns, if dealer can't complete the fix within 30 days, or if a second repair fails — you may qualify under your state's lemon law. Call us.
Does This Qualify for Lemon Law?
A recall by itself does not automatically qualify a vehicle as a lemon. What matters is whether the defect is fixed after reasonable repair attempts. Most state lemon laws require:
- Substantial impairment to safety, value, or use of the vehicle (the display function clearly qualifies)
- A reasonable number of repair attempts (typically 3-4 for the same issue, or 1-2 for safety defects)
- OR 30+ cumulative days out of service for warranty repairs
- The defect persists despite the manufacturer's attempt to fix
Recall 26V489000 helps a lemon-law claim two ways: (1) the recall itself is documented evidence the defect exists, and (2) if the manufacturer's remedy doesn't permanently fix the display function — or introduces a new problem — that failed remedy is exactly what lemon law was designed to address. The federal Magnuson-Moss Warranty Act adds an additional layer of protection that typically requires the manufacturer to pay your attorney fees.
Your Lemon Law Rights by State
Easy Lemon reviews F-250 SD recall and repeat-repair cases under state lemon law. Lemon-law statutes vary by state — here are key jurisdictions where we have deep state-court experience:
Texas
24 months / 24K miles. 4 repair attempts (or 2 for serious safety defects).
Arizona
24 months / 24K miles. 4 repair attempts or 30+ calendar days out of service.
New York
24 months / 18K miles. 4 repair attempts or 30+ days out of service. Among the most consumer-friendly.
New Jersey
24 months / 24K miles. 3 repair attempts or 20+ calendar days out of service.
Free VIN Lookup — Is Your F-250 SD Affected?
Check your 17-character VIN against NHTSA campaign 26V489000
Enter your VIN below — we'll open the official NHTSA recall lookup in a new tab so you can verify whether your specific F-250 SD is covered.
Prefer to talk to a lemon-law attorney first? Get a free case review — we'll handle the VIN check and tell you whether you qualify under your state's lemon law.
What to Do Right Now
- Check your VIN at NHTSA.gov/recalls to confirm your 2023 FORD F-250 SD is included in campaign 26V489000.
- Schedule the recall repair at an authorized FORD dealer (1-866-436-7332). The repair is free of charge.
- Save every repair order. Get a paper or digital copy showing date, mileage, technician notes, and campaign number 26V489000.
- Document any incidents. If the defect returns after the recall fix, log the date, time, mileage, road conditions — and photos or video if safe. This evidence is critical for a lemon-law claim.
- Contact a lemon law attorney if the defect returns, if your dealer can't complete the fix within 30 days, or if your VIN is on a do-not-drive list. Get a free case review here.
Past FORD Lemon-Law Settlements
Easy Lemon helps owners turn repeat repairs into a lemon law claim. Three representative outcomes:
Easy Lemon — No Cost Case Review
Easy Lemon reviews recall and repeat-repair cases under state lemon law, with deep state-court experience in Florida, Texas, Georgia, Arizona, New York, and New Jersey. No upfront fees. When we win, Ford Motor Company typically pays our attorney fees under the federal Magnuson-Moss Warranty Act.
Call 1-855-435-3666 or submit your case online — VIN check is free.
Frequently Asked Questions
Is the 2026 FORD F-250 SD display function recall covered by lemon law?
Yes, if the defect substantially impairs the safety, value, or use of your 2023 FORD F-250 SD and cannot be repaired after reasonable attempts. NHTSA campaign 26V489000 itself is documented evidence the display function exists — strengthening any lemon-law claim under state law and federal Magnuson-Moss.
What if my FORD dealer can't perform the recall repair?
If Ford Motor Company or its dealer network cannot complete the recall repair for campaign 26V489000 within roughly 30 cumulative days, that delay can independently qualify the vehicle under state lemon law as an inability-to-repair — even if you never had a failed repair attempt.
Do I need to complete the recall repair before filing a lemon-law claim?
In most cases, yes. Courts and arbitrators expect Ford Motor Company to be given an opportunity to cure the defect. Recommended path: complete the dealer's recall repair first, document each visit, and file a lemon-law claim only if the defect persists or the dealer can't perform the fix within 30 days.
How much can I recover under FORD lemon law for the 26V489000 recall?
Three outcomes are common for owners of the affected 2023 FORD F-250 SD: a manufacturer buyback (full purchase price minus a mileage-use deduction), a comparable replacement vehicle, or cash compensation if you keep the vehicle. Federal Magnuson-Moss claims can also recover attorney fees — typically paid by Ford Motor Company, not by you.
How do I check if my F-250 SD VIN is affected by recall 26V489000?
Enter your 17-character VIN at nhtsa.gov/recalls. If your VIN is included in NHTSA campaign 26V489000, you'll see the open recall listed. You can also call FORD customer service at 1-866-436-7332 with your VIN, or use the free VIN check on the Easy Lemon contact page to learn about your lemon-law rights.
How long do I have to file a lemon-law claim for the F-250 SD recall?
Filing deadlines vary by state and are often short: Florida requires an arbitration request no later than 60 days after the Lemon Law rights period ends; Texas and Arizona require an action to begin within 6 months of the earliest of warranty expiration or 24 months / 24,000 miles; New York allows 4 years from the date of original delivery. Deadlines in other states differ, and a federal Magnuson-Moss claim may run on its own timeline. Confirm your state deadline with an attorney before relying on it. Document every repair visit for the 26V489000 fix and contact a lemon-law attorney early to preserve your rights.
What is the remedy for the FORD F-250 SD recall 26V489000?
Ford Motor Company's remedy is: the accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air (OTA) update. The fix is provided free of charge under federal recall law. If the remedy fails to fix the display function, that failed remedy strengthens your lemon-law case — keep the dealer's repair order and any post-repair incident logs.
Does the display function count as a safety defect?
Yes. NHTSA classifies the display function as a safety issue: an obstructed rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash. Safety defects typically qualify for lemon-law relief faster than non-safety issues — some state statutes require fewer repair attempts (as few as one or two) for documented safety defects.
Affected by the FORD F-250 SD recall? Get a free case review.
No upfront fees. When we win, Ford Motor Company typically pays our fees under federal Magnuson-Moss law.
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Reviewed by the Easy Lemon editorial team on .