Miami Ram Lemon Law Attorneys
If your Ram 1500, 2500, 3500, ProMaster, or Ram 1500 TRX keeps going back to a Miami-Dade Ram dealer for the same defect, you may qualify for replacement or a full refund under the Florida Motor Vehicle Warranty Enforcement Act (Fla. Stat. §§681.10–118) and the federal Magnuson-Moss Warranty Act.
Miami-Dade Ram owners who took delivery in 2021 or later may file a Florida Lemon Law claim under Fla. Stat. §§681.10–118 if the same defect has been to a Ram dealer three or more times — or the vehicle has been out of service 30+ cumulative days — within the 24-month Lemon Law rights period (§681.102(9)). Miami filings move through BBB AutoLine first, then the Florida New Motor Vehicle Arbitration Board (FNMVAB). If the case proceeds to court, the venue is the 11th Judicial Circuit of Florida in and for Miami-Dade County. The default remedy is replacement or full refund. FCA US LLC (Stellantis) pays your attorney fees on a winning case under §681.112.
Why Miami Ram Owners Need a City-Specific Strategy
Miami-Dade County concentrates three Ram retail profiles into one of the densest urban truck markets in Florida: the Ram 1500 (HEMI / eTorque mild-hybrid / TRX) across Brickell, Coral Gables, Pinecrest, and Coconut Grove; the Ram 2500 / 3500 Heavy Duty with the 6.7L Cummins inline-six diesel across the Homestead agricultural corridor, the Port of Miami marine-trailer trade, and Hialeah industrial users; and the Ram ProMaster cargo van running last-mile delivery for FedEx, Amazon DSP, and trade fleets out of the Doral, Medley, and Hialeah Gardens logistics zones. Miami buyers file under the same statute as the rest of the state — the Motor Vehicle Warranty Enforcement Act, Fla. Stat. §§681.10–118 — with its 24-month "Lemon Law rights period" (§681.102(9)), 3-attempts-plus-final-cure presumption (§681.104(3)(a)), and two-track resolution path: the manufacturer's state-certified informal dispute settlement procedure (BBB AutoLine for FCA US / Stellantis) under §681.108, then the Florida New Motor Vehicle Arbitration Board (FNMVAB) under §681.1095.
What changes in Miami is the evidence profile, not the law. Miami-Dade Ram owners typically have two routes: file under Florida Lemon Law through BBB AutoLine then the FNMVAB, or pursue a broader Ram lemon law claim under federal Magnuson-Moss. See the statewide Ram Lemon Law Florida page for the full Stellantis defect map. The right call depends on the Ram defect pattern your vehicle has, where you are in the 24-month rights period, and whether BBB AutoLine has already issued a decision.
Ram Models Miami Owners File On Most
Ram 1500 (HEMI / eTorque / TRX)
NHTSA recall 23V-265 (April 2023) covers ~131,700 2021 Ram 1500 trucks with the 5.7L HEMI eTorque mild-hybrid for a Powertrain Control Module calibration that runs the engine rich and causes sudden stalls while driving — a recurring complaint among Brickell, Coral Gables, and Kendall commuters. NHTSA opened Preliminary Evaluation PE24018 in July 2024 on ~150,000 additional 2022 Ram 1500 + Jeep Wagoneer 5.7L eTorque trucks for the same stall-out symptom. On top of those, NHTSA recall 22V-904 covers ~1.23 million 2019–2022 Ram 1500/2500/3500 single-piece tailgates that can open in motion, and NHTSA recall 24V-653 (September 2024) covers ~1.22 million 2019 + 2021–2024 Ram 1500 trucks for an ABS module software glitch that disables Electronic Stability Control. The Ram 1500 TRX (6.2L supercharged HEMI) is swept into the 1500 platform campaigns. Three documented Miami-Dade dealer visits across any of these patterns clears the §681.104(3)(a) three-attempt threshold.
Defect classes: eTorque stall (23V-265 / PE24018), tailgate latch (22V-904), ESC disable (24V-653), SCCM airbag weld (24V-199)Ram 2500 & 3500 HD (Cummins 6.7L)
NHTSA recall 21V-798 and its supersession NHTSA recall 23V-060 together cover ~306,000 2021–2023 Ram 2500, 3500, and Cab Chassis trucks with the 6.7L Cummins diesel for an intake air heater grid relay that can short-circuit and ignite an engine-compartment fire — with the ignition on OR off — prompting Stellantis to tell owners "park outside" until the relay is replaced. Separately, the 2021–2023 Cummins 6.7L cohort sits inside the December 2023 DOJ/CARB Cummins emissions "defeat device" settlement ($1.67B fine) and the January 2024 class action covering 2013–2023 Ram 2500/3500 emissions hardware including EGR, SCR, and DEF system durability. Miami-Dade 6.7L Cummins owners running boat-trailer, equipment-tow, or Homestead agricultural loads with three or more dealer visits for DEF warnings, derate-to-5mph countdowns, repeated DPF regen failures, or coolant-in-intake symptoms meet the state lemon law threshold even where the federal class-action settlement is still pending.
Defect classes: 6.7L Cummins fire (21V-798 / 23V-060), DEF / DPF / SCR derate, EGR cooler internal leakRam ProMaster (cargo van)
NHTSA recall 23V-301 (April 2023) covers ~165,000 2019–2021 Ram ProMaster cargo vans with the 62TE automatic transmission for premature lower-clutch-retainer failure that generates metallic debris and blocks the park pawl from fully engaging — meaning the van can roll away while shifted into "Park." Miami-Dade ProMaster claims cluster in Doral, Medley, and Hialeah Gardens where last-mile delivery and trade-fleet operators run ProMasters in 90°F+ heat through stop-start cycles all day. The rollaway pattern meets the §681.103(15) "substantial safety impairment" definition; Miami-Dade fleet owners regularly stack the rollaway recall with separate Uconnect and HVAC failure patterns documented at the same dealer.
Defect classes: 62TE park-pawl rollaway, Uconnect, HVAC, cargo door2025 Ram HD (ORC airbag / ESC offline)
NHTSA recall 25V-882 (December 2025) covers ~52,565 2025 Ram 2500 / 3500 Heavy Duty trucks built July 18, 2024 through May 22, 2025, for an Occupant Restraint Controller (ORC) module that can drop offline while driving — simultaneously disabling Electronic Stability Control and preventing airbag and seatbelt-pretensioner deployment in a crash. The recall is too new to have a remedy deployed, which makes it a textbook §681.103(15) substantial-safety-impairment lemon claim. Miami-Dade buyers of the 2025 HD have a clean three-attempt or 30-day-out-of-service path while parts and software await release.
Defect classes: ORC offline, airbag non-deployment (FMVSS 208), ESC disable (FMVSS 126)SCCM airbag weld (cross-platform)
NHTSA recall 24V-199 (March 2024) covers ~38,000 2023–2024 Ram 1500/2500/3500/4500/5500 trucks plus Jeep Wrangler, Wagoneer, Grand Cherokee, Gladiator, and Chrysler Pacifica / Voyager — same Steering Column Control Module manufactured with an insufficient weld between the flat flex cable and the busbar. The weld breaks over time and the driver airbag will not deploy in a crash. Owner letters went out April–June 2024. Miami-Dade claims on this pattern run a single-attempt "substantial safety impairment" angle under §681.103(15) regardless of whether the airbag has yet failed in service.
Defect classes: SCCM weld, driver airbag non-deployment (FMVSS 208)How Miami Heat, Humidity & Coastal Salt Accelerate Specific Ram Failures
Miami-Dade County is the most aggressive combined-stress environment in Florida for a Ram platform: a year-round May–October stretch of sustained 90°F+ daytime ambient with a dewpoint above 75°F, salt aerosol off Biscayne Bay and the Atlantic, and hurricane-evacuation traffic that puts trucks under prolonged idle-and-tow load on US-1 and I-95. Four patterns show up disproportionately on Miami-Dade Ram repair orders:
- Cummins 6.7L diesel particulate filter and SCR derate during Miami summer. Sustained low-speed marine-trailer and boat-tow at Port of Miami and Black Point Marina in 90°F+ ambient overloads the DPF regen cycle; the DEF tank doses faster, the SCR catalyst loads, and the truck enters the 200-mile / 5-mph derate countdown. Three documented dealer attempts for "DEF" / "Service Emissions System" warnings inside the 24-month rights period clears the §681.104(3)(a) presumption.
- HEMI eTorque stall on 2021–2022 Ram 1500 in Miami hot-soak conditions. The 23V-265 PCM-calibration defect (and the open PE24018 investigation on 2022 production) shows up more frequently in Miami-Dade summer hot-soak conditions because parking-lot temperatures in Doral, Aventura, and Coral Gables routinely exceed 140°F under direct sun, making the rich-mixture fault harder to recover. Repeat "stall while driving" entries on Miami-Dade dealer ROs meet the §681.103(15) substantial-safety-impairment threshold even before reaching the three-attempt count.
- Coastal-salt corrosion on Ram 1500 / 2500 frame, brake hard lines, and rear-axle U-bolts. Vehicles garaged in Key Biscayne, Miami Beach, Surfside, Sunny Isles, or anywhere east of Biscayne Boulevard see premature brake-line rupture, ABS module corrosion, and rear-axle bracket pitting. The 2021+ Ram 1500 has documented patterns of frame corrosion on rear-axle U-bolts and exhaust-hanger brackets in coastal Miami-Dade ZIP codes. These are substantial-safety-impairment cases under §681.103(15).
- Uconnect head-unit and gauge-cluster failure in HD Ram trucks during Miami hot-soak. Dashboard surface temperatures in Miami-Dade outdoor parking routinely hit 150°F+, which accelerates solder-joint failure on the Uconnect 5 head unit and the 12-inch HD gauge cluster. Repeated "no display" or "intermittent reboot" entries meet the §681.104(3)(a) three-attempt presumption.
Where to Send Written Notice to FCA US LLC (Stellantis) for a Miami Claim
Fla. Stat. §681.104(1)(a) requires the consumer to give written notice of the same nonconformity to the manufacturer — not the dealer — before the statutory remedy attaches. FCA US LLC publishes a single customer-assistance address for this purpose across every state-specific lemon-law disclosure in its 2026 Lemon Law and Tire Information booklet:
FCA US LLC — Manufacturer Notice Address
FCA US LLCAttn: Customer Assistance Center
P.O. Box 21-8004
Auburn Hills, MI 48321-8004
What a Miami Ram Lemon Law Case Looks Like
For Ram vehicles purchased or registered in Miami-Dade County, Florida's two-track process runs BBB AutoLine first (FCA US's state-certified informal dispute settlement procedure under §681.108), then the Florida New Motor Vehicle Arbitration Board (FNMVAB) under §681.1095. Three patterns dominate Miami-Dade Ram outcomes:
Pattern 1 — The "three-attempt" Cummins 6.7L. Owner brings the Ram 2500 or 3500 in three or more times to a Miami-Dade Ram dealer for DPF / SCR / DEF derate symptoms, intake heater relay 21V-798 / 23V-060 remedy revisits, or EGR cooler coolant intrusion. After the consumer sends the §681.104(1)(a) written notice and Stellantis uses its 10-day final cure attempt, the §681.104(3)(a) presumption attaches.
Pattern 2 — The "30-day cumulative" Ram 1500. Vehicle out of service for 30+ cumulative days in the rights period — common when 23V-265 eTorque PCM remedy or 24V-199 SCCM airbag-weld parts run on backorder. §681.104(3)(b). BBB AutoLine treats Miami-Dade dealer loaner-vehicle ledgers as authoritative proof of out-of-service days.
Pattern 3 — The "substantial safety impairment" 2025 HD. The new 25V-882 ORC offline defect on 2025 2500/3500 production has no deployed remedy yet, making it a textbook substantial-safety-impairment claim under §681.103(15) on the first documented incident. The 22V-904 tailgate-latch defect on 2019–2022 1500/2500/3500 follows the same pathway when cargo ejection or open-tailgate-while-driving is documented — a recurring complaint among Homestead agricultural and Port of Miami fleet owners.
How to Pull Your Ram Service Records in Miami-Dade
BBB AutoLine and the FNMVAB accept only complete repair orders: date, mileage, customer complaint, technician diagnosis, work performed, and parts replaced. Partial invoices or "no problem found" tickets without narrative are insufficient. Here is the order of operations that consistently produces a clean record set from Miami-Dade Ram dealers:
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Pull your digital history first via the Ram Owners portal
Log in at ramtrucks.com/owners and download every recorded service visit. This is your baseline. It will be incomplete (the portal misses third-party Ram dealers and any work outside the Stellantis network), but it tells you which Miami-Dade dealers you need to chase.
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Request signed invoices directly from each Miami-Dade Ram dealer
Submit a written records request to the service manager at each Ram dealer in Doral, Hialeah, Kendall, or wherever your truck was serviced. Fla. Stat. §559.911 (part of the Florida Motor Vehicle Repair Act) requires the shop to provide a legible invoice copy showing date, odometer reading, work performed, parts itemization, labor, warranty information, and the shop's MV registration number. Ask specifically for the full technician narrative pages, not just the summary invoice.
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Document any oral diagnoses the dealer refused to write down
If a service advisor told you "we couldn't reproduce the issue" but the Ram 1500 or Ram 2500 failed the same way 200 miles later on the Palmetto or US-1, write a contemporaneous note with the date, advisor name, and what was said. BBB AutoLine arbitrators and FNMVAB panels give weight to these in close cases.
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Push back on the "service history is Stellantis property" claim
Some Miami-Dade Ram dealers tell consumers that repair orders belong to FCA US / Stellantis and cannot be released without manufacturer approval. That is incorrect. The repair invoice belongs to the customer who paid for or warranted the work, and §559.911 obligates the shop to provide it. Cite the statute and ask for the dealer principal if the service manager refuses.
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Pull dealer-side loaner records for the 30-day-out-of-service path
If your case relies on the §681.104(3)(b) 30-cumulative-day pattern, the dealer's loaner-vehicle ledger is the authoritative proof. Request the loaner contract copies showing the pickup and return dates for every warranty visit. Miami-Dade dealers can refuse this orally; written requests citing the statute almost always produce them.
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Compile everything in chronological order for the BBB AutoLine filing
The BBB AutoLine Customer Claim Form and the FNMVAB Request for Arbitration both have a chronology section. Records out of date order or with missing visits weaken the §681.104(3) presumption. We assemble this for you before filing.
Need broader coverage?
Ram Lemon Law — Florida Statewide
The full statewide Ram×Florida breakdown: Stellantis defect map, climate-tied failure patterns across all Florida metros, FCA US notice procedure, and the complete BBB AutoLine + FNMVAB filing path.
Go to Ram × Florida hub →Florida Lemon Law — Full Statute & FNMVAB Process
The complete Fla. Stat. §§681.10–118 breakdown, BBB AutoLine and FNMVAB arbitration mechanics, reasonable-attempts framework, and Florida-wide attorney coverage.
Go to Florida hub →Ram Lemon Law in Other States
Miami Ram Lemon Law FAQ
I bought my Ram outside Miami-Dade County but live in Miami — can I still file in Miami?
Yes. The Florida Lemon Law applies statewide under Fla. Stat. §§681.10–118 regardless of where the truck was purchased. What matters is that the warranty is in force and a Florida Ram dealer documented the repair attempts. If the case proceeds to court, venue normally lies in the county where you reside or where Stellantis is "doing business," which for a Miami-Dade resident is the 11th Judicial Circuit in and for Miami-Dade County.
Does the Florida Lemon Law cover my Ram 1500 if I bought it used from a Miami-Dade Ram dealer?
Generally no. Fla. Stat. §681.102 defines "consumer" by reference to the original new-vehicle warranty, and the 24-month Lemon Law rights period runs from the original delivery to the first owner. However, if you bought the used Ram while the original new-vehicle warranty was still in effect and the defect arose during that period, you can often pursue the manufacturer under the federal Magnuson-Moss Warranty Act instead.
My Ram 2500 Cummins keeps going into DEF derate — does that count under §681.104?
Yes, in most cases. BBB AutoLine arbitrators and FNMVAB panels treat repeated DEF system failures and 200-mile / 5-mph derate countdowns on a $70K+ heavy-duty work truck as substantial impairment under §681.103(15) because the truck becomes functionally unable to perform its purpose — a problem that hits Miami-Dade boat-tow and Homestead agricultural users especially hard. Three documented dealer repair attempts for the same DEF / SCR / DPF nonconformity within the 24-month Lemon Law rights period, followed by the §681.104(1)(a) written notice and Stellantis's 10-day final cure window, meet the presumption.
My 2021 Ram 1500 HEMI eTorque has stalled twice on I-95 — is the 23V-265 recall enough, or do I have a lemon claim?
Both. The 23V-265 recall gives you a free PCM software flash, but the recall remedy does not address loss of use, post-remedy recurrences, or vehicles where the stall first appeared after the software fix. Stalls on I-95, US-1, or the Palmetto Expressway meet §681.103(15) substantial-safety-impairment without waiting for three attempts. NHTSA opened Preliminary Evaluation PE24018 in July 2024 on ~150,000 additional 2022 Ram 1500 + Jeep Wagoneer 5.7L eTorque trucks for the same symptom — meaning the federal investigation is ongoing, and lemon-law filings on 2022 production are not waiting on a recall remedy that may or may not arrive.
FCA's BBB AutoLine offered me a settlement — should I take it or go to FNMVAB?
It depends on the offer relative to the §681.104(2) statutory remedy. The Florida formula gives you a replacement comparable vehicle or a full refund (purchase price plus collateral and finance charges) minus the reasonable offset for use defined in §681.102(19): (consumer miles × base price) ÷ 120,000. Most BBB AutoLine pre-arbitration offers fall short of that, particularly on Cummins-equipped HD trucks where MSRP runs $70K–$110K. You have 30 days from the BBB AutoLine decision to reject it in writing and file with FNMVAB.
How long does a Miami-Dade Ram BBB AutoLine and FNMVAB case take?
BBB AutoLine targets a decision within 40 days of filing. FNMVAB targets 60 days from board approval of the case (Fla. Stat. §681.1095). Including the §681.104(1)(a) notice window and Stellantis's 10-day final cure period, expect 4–9 months end-to-end on a straightforward Ram 1500 or Ram 2500 case from Miami-Dade. NHTSA-recall overlap (21V-798 / 23V-060 Cummins relay, 23V-265 eTorque PCM, 22V-904 tailgate, 24V-199 SCCM, 24V-653 ESC, 25V-882 ORC) can extend timing because Stellantis often requests a stay pending the federal remedy.
Does using a lemon law attorney cost me anything in Miami?
No. Both the Florida Lemon Law (§681.112) and Magnuson-Moss (15 U.S.C. §2310(d)(2)) require FCA US LLC to pay reasonable attorney fees and costs when the consumer prevails. Easy Lemon represents Miami-Dade Ram owners on a statutory fee-shift basis, so your recovery is not reduced by attorney fees.
The Cummins emissions class action is still pending — does that affect my Miami lemon-law claim?
No. The December 2023 DOJ/CARB Cummins emissions settlement and the January 2024 class action are federal-court matters covering 2013–2023 Ram 2500/3500 6.7L emissions hardware. Your Florida state lemon-law claim under Fla. Stat. §§681.10–118 is a separate state remedy with a different remedy formula and a different timeline. The two can proceed in parallel, and a successful state lemon-law repurchase or refund does not waive your right to participate in the class settlement.
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Free case review. Under Fla. Stat. §681.112 and 15 U.S.C. §2310(d)(2), the manufacturer pays the consumer's attorney fees and costs when the consumer prevails. We send the §681.104(1)(a) notice, file the BBB AutoLine claim, and prepare the FNMVAB Request for Arbitration if needed.