Ram Lemon Law Attorneys in North Carolina
If your Ram 1500, 2500/3500 Cummins, ProMaster, or HD ORC build keeps going back to a North Carolina Ram dealer for the same defect within 24,000 miles or 24 months of delivery, you may qualify for replacement or a full refund under N.C. Gen. Stat. § 20-351 et seq. (the North Carolina New Motor Vehicles Warranties Act) and the federal Magnuson-Moss Warranty Act.
If you bought a 2021-or-newer Ram 1500, 2500/3500 Cummins, ProMaster, or HD ORC in North Carolina and the same problem keeps coming back to a Stellantis-franchised dealer, North Carolina's New Motor Vehicles Warranties Act opens two presumption triggers: four documented repair attempts on one nonconformity, or twenty cumulative business days off the road for warranty work — both measured inside the first 24 months / 24,000 miles. The pre-suit notice is the procedural hinge most owners miss: it must go in writing to FCA US LLC's Customer Assistance Center in Auburn Hills, not the dealer, and Stellantis routes the cure step through BBB AutoLine as its certified informal dispute procedure. When the cure and AutoLine windows close without remedy, the case lands in Superior Court in the consumer's county of residence — Mecklenburg, Wake, Guilford, Forsyth, Cumberland, Buncombe, New Hanover, or Durham are the routine filing seats. Two NC-specific levers carry the case home: the three-year limitations clock measured from the cause of action at § 20-351.7(a), and the prevailing-consumer fee-shift at § 20-351.8(2) layered on top of the federal Magnuson-Moss fee-shift (15 U.S.C. §2310(d)(2)). Controlling statute: N.C. Gen. Stat. § 20-351 et seq.
Why North Carolina Ram Owners Need a State-Specific Strategy
North Carolina puts Stellantis truck drivetrains through a heat-humidity-coastal-salt-and-towing profile that exposes a different defect cluster than the cold-state Ram playbook: Charlotte and the Piedmont log 60+ days a year at or above 90°F with summer dew points above 70°F, the Triangle and I-40 / I-85 corridor sit at sustained 80°F-plus highway load from late May through mid-September, and the coastal counties from the Outer Banks through Wilmington and Brunswick expose every brake line, intake-heater relay harness, and undercarriage component to year-round chloride-laden marine aerosol. The state statute, N.C. Gen. Stat. § 20-351 et seq. (New Motor Vehicles Warranties Act), gives North Carolina buyers a 24-month / 24,000-mile lemon presumption window under § 20-351.5 with two independent triggers: four repair attempts for the same nonconformity, or 20 cumulative business days out of service for warranty repairs.
What makes a Ram-specific NC strategy different from a generic state-lemon-law approach is the manufacturer overlay. Stellantis (FCA US LLC) is currently litigating, settling, or remediating three concurrent storylines that intersect every NC Ram claim filed in 2026: the December 2023 DOJ / EPA / CARB $1.67B Cummins emissions consent decree on 2013–2023 2500/3500 6.7L diesels; the open NHTSA Preliminary Evaluation PE24018 on 2022 Ram 1500 + Jeep Wagoneer 5.7L eTorque stall events; and the still-pending remedy on NHTSA campaign 25V-882 for the 2025 HD Occupant Restraint Controller. None of those exists in the Chevrolet, GMC, or Ford manufacturer dockets. Recall and class-action overlap shape whether we file a four-attempt presumption case under North Carolina Lemon Law in Superior Court (Mecklenburg, Wake, Guilford, Forsyth, Cumberland), pursue a Ram lemon law claim under federal Magnuson-Moss against Stellantis directly, or stack both in one pleading. The procedural lever NC owners care about: the prevailing-consumer fee-shift is not discretionary — § 20-351.8(2) says the court "shall" award reasonable attorney fees — and the § 20-351.7(a) limitations clock runs from the cause of action, not from delivery, giving NC Ram owners runway most other states' statutes do not.
Ram Models North Carolina Owners File On Most
Ram 1500 (HEMI / eTorque / TRX)
NHTSA recall 23V-265 (April 2023) covers ~131,700 2021 Ram 1500 trucks with the 5.7L HEMI eTorque mild-hybrid for a Powertrain Control Module calibration that runs the engine rich and causes sudden stalls while driving. NHTSA opened Preliminary Evaluation PE24018 in July 2024 on ~150,000 additional 2022 Ram 1500 + Jeep Wagoneer 5.7L eTorque trucks for the same stall-out symptom (federal investigation ongoing — no recall yet). On top of those, NHTSA recall 22V-904 covers ~1.23 million 2019–2022 Ram 1500/2500/3500 single-piece tailgates that can open in motion, and NHTSA recall 24V-653 (September 2024) covers ~1.22 million 2019 + 2021–2024 Ram 1500 trucks for an ABS module software glitch that disables Electronic Stability Control. ESC offline on an I-77 / I-85 summer-storm afternoon meets the substantial-impairment-of-safety standard under N.C. Gen. Stat. § 20-351.5. The Ram 1500 TRX (6.2L supercharged HEMI) is swept into the 1500 platform campaigns.
Defect classes: eTorque stall (23V-265 / PE24018), tailgate latch (22V-904), ESC disable (24V-653), SCCM airbag weld (24V-199)Ram 2500 & 3500 HD (Cummins 6.7L)
NHTSA recall 21V-798 and its supersession NHTSA recall 23V-060 together cover ~306,000 2021–2023 Ram 2500, 3500, and Cab Chassis trucks with the 6.7L Cummins diesel for an intake air heater grid relay that can short-circuit and ignite an engine-compartment fire — with the ignition on OR off — prompting Stellantis to tell owners "park outside" until the relay is replaced. The 2021–2023 Cummins 6.7L cohort also sits inside the December 2023 DOJ/CARB Cummins emissions settlement ($1.67B fine) and the January 2024 class action covering 2013–2023 Ram 2500/3500 emissions hardware. NC Cummins HD owners running tobacco/poultry haulage out of Sampson, Wayne, and Duplin Counties, or trade fleets across the Triangle and Piedmont, stack repeated DEF warnings, derate-to-5mph countdowns, repeated DPF regen failures, or coolant-in-intake symptoms to clear the four-attempt threshold under § 20-351.5(b)(1) inside the 24-month / 24,000-mile window.
Defect classes: 6.7L Cummins fire (21V-798 / 23V-060), DEF / DPF / SCR derate, EGR cooler internal leak, NC coastal-county brake-line corrosionRam ProMaster (Cargo / City)
NHTSA recall 23V-301 (April 2023) covers ~165,000 2019–2021 Ram ProMaster cargo vans with the 62TE automatic transmission for premature lower-clutch-retainer failure that generates metallic debris and blocks the park pawl from fully engaging — meaning the van can roll away while shifted into "Park." NC ProMaster claims cluster in Mecklenburg, Wake, Guilford, Forsyth, and Cumberland counties where Charlotte / Raleigh / Greensboro Amazon DSP, FedEx Ground, and trade-fleet operators run ProMasters through stop-start cycles on sloped urban driveways. A van that rolls away on a Ballantyne or Cary delivery route meets the § 20-351.5 "substantial impairment of safety" standard on the first documented incident; fleet owners regularly stack the rollaway recall with separate Uconnect, HVAC, and 9-speed shift-quality failures to clear the four-attempt presumption inside the 24-month / 24,000-mile window.
Defect classes: ProMaster 62TE park-pawl rollaway (23V-301), 9-speed shift, Uconnect, HVAC heat-soak failure2025 Ram 2500/3500 HD (ORC Offline)
NHTSA recall 25V-882 (December 2025) covers ~52,565 2025 Ram 2500 / 3500 Heavy Duty trucks built July 18, 2024 through May 22, 2025, for an Occupant Restraint Controller (ORC) module that can drop offline while driving — simultaneously disabling Electronic Stability Control and preventing airbag and seatbelt-pretensioner deployment in a crash. The recall is too new to have a deployed remedy, which makes it a textbook § 20-351.5 substantial-safety-impairment lemon claim. NC buyers of the 2025 HD have a clean four-attempt or 20-business-day-out-of-service path while parts and software await release — and the § 20-351.7(a) three-year limitations clock is already running from the December 2025 delivery cohort.
Defect classes: ORC offline (25V-882), ESC disable + airbag non-deployment, no deployed remedy yetRam + Wagoneer + Wrangler (SCCM Weld)
NHTSA recall 24V-199 (March 2024) covers ~38,000 2023–2024 Ram 1500/2500/3500/4500/5500 trucks plus Jeep Wrangler, Wagoneer, Grand Cherokee, Gladiator, and Chrysler Pacifica / Voyager — same Steering Column Control Module manufactured with an insufficient weld between the flat flex cable and the busbar. The weld breaks over time and the driver airbag will not deploy in a crash. Owner letters went out April–June 2024. NC claims on this pattern run a single-attempt "substantial impairment of safety" angle under § 20-351.5 regardless of whether the airbag has yet failed in service — Mecklenburg, Wake, and Forsyth Superior Courts treat a non-deploying airbag as a per-se safety impairment.
Defect classes: SCCM weld failure, airbag non-deployment, single-attempt substantial impairmentRam 1500 Classic (DT & DS Platform Carryover)
NC buyers and fleet operators have continued to take delivery of the Ram 1500 Classic (DS platform carryover) alongside the current-gen DT, and the Classic carries its own defect signature: legacy 8-speed 8HP70 / 8HP75 transmission shift-quality complaints, water-intrusion patterns from the leaf-spring rear differential venting, and Uconnect 4 head-unit reboot loops that the DT platform's Uconnect 5 does not share. NC dealers in Charlotte, Raleigh, Greensboro, and Wilmington markets continue to service both platforms under the same 24-month / 24,000-mile statutory window. Three or four documented Classic visits inside that window for the same nonconformity, or 20 cumulative business days out of service, meets § 20-351.5(b)(1) or (b)(2) after the § 20-351.5(a) notice to Stellantis Auburn Hills.
Defect classes: 8HP70/8HP75 shift quality, Uconnect 4 reboot, rear differential water intrusionHow North Carolina Heat, Humidity & Coastal Salt-Air Accelerate Specific Ram Failures
North Carolina runs a heat-humidity-saltwater-and-towing profile that produces a Ram defect cluster the cold-state Illinois / Michigan playbook misses: Charlotte logs 60+ days above 90°F per year with summer dewpoints above 70°F, Triangle highway traffic on I-40 and I-85 keeps Cummins HDs at sustained tow load through 95°F afternoons, and the Atlantic coastline from Currituck through Brunswick County exposes every intake-heater relay harness, brake line, and frame mount to year-round chloride-laden marine aerosol that the inland Piedmont never sees. Four patterns show up disproportionately in North Carolina Ram repair orders:
- HEMI eTorque stall (23V-265 / open PE24018) on 2021–2022 Ram 1500 in NC summer thunderstorm soak. The 23V-265 PCM-calibration defect produces highway stalls under the same elevated humidity / cabin-soak conditions that NC sees from June through mid-September. Highway stalls on I-40 between Raleigh and Wilmington, I-85 between Charlotte and Greensboro, or I-95 through Cumberland and Robeson Counties meet § 20-351.5 substantial-safety-impairment without waiting for four attempts — especially where the truck stalls in lane on a wet interstate.
- Cummins 6.7L intake-heater relay (21V-798 / 23V-060) on agricultural and trade-fleet HDs in NC humidity + coastal salt. The grid-heater relay short-to-ground that ignites engine-compartment fires is current-load driven and corrosion-accelerated; NC coastal humidity and tidewater chloride salt at the relay terminals accelerates the failure mode on Outer Banks, Wilmington, and Brunswick Cummins HDs faster than inland Piedmont units. Three documented dealer attempts inside the 24,000-mile / 24-month window clears the four-attempt presumption under § 20-351.5(b)(1). The "park outside until remedy" advisory itself is grounds for the 20-business-day-out-of-service path when parts run on backorder.
- Tailgate latch (22V-904) and ESC offline (24V-653) on NC Ram 1500 production. Both defects qualify as substantial impairments of safety under § 20-351.5 on the first documented incident. ESC offline on an I-77 / I-85 summer-thunderstorm afternoon — or on a Carolina-coast hurricane-season evacuation route — is treated as per-se substantial impairment by Mecklenburg and New Hanover Superior Courts. Coastal-county brake-line corrosion stacks as an independent defect class inside the same 24-month / 24,000-mile window.
- 2025 HD ORC offline (25V-882) and 2023–2024 SCCM airbag weld (24V-199) with no deployed remedy. Both campaigns disable airbag deployment and (for 25V-882) Electronic Stability Control. NC Superior Courts treat non-deploying airbag and disabled ESC on a brand-new HD truck as a single-attempt § 20-351.5 substantial-impairment-of-safety claim. The three-year limitations clock under § 20-351.7(a) is the operative deadline — we file inside that window even while Stellantis works through the remedy backlog.
Where to Send Written Notice to Stellantis / FCA US LLC for a North Carolina Claim
N.C. Gen. Stat. § 20-351.5(a) requires the consumer to give written notice of the nonconformity to the manufacturer — not the dealer — and afford Stellantis a reasonable opportunity to cure before the statutory presumption attaches. FCA US LLC publishes a single Customer Assistance Center address for warranty correspondence; this is the operative address for the pre-suit notice on Ram, Chrysler, Dodge, and Jeep claims:
FCA US LLC — Manufacturer Notice Address
FCA US LLCAttn: Customer Assistance Center
P.O. Box 21-8004
Auburn Hills, MI 48321-8004
What a North Carolina Ram Lemon Law Case Looks Like
In a North Carolina Ram filing the running order is fixed: the owner mails the FCA US LLC cure-opportunity letter (certified, return receipt, Auburn Hills), Stellantis routes the matter through its BBB AutoLine certified program for the informal dispute step, and if that fails the case goes to the Superior Court Division in the consumer's county of residence. Three fact patterns produce the bulk of the Ram lemon outcomes we see in NC venues:
Pattern A — The Cummins 6.7L emissions-derate stack. Owner of a 2500 or 3500 HD logs four or more dealer visits for DPF, SCR, or DEF derate events, intake-heater relay 21V-798 / 23V-060 remedy revisits, EGR cooler coolant intrusion, or coastal-county brake-line corrosion before the 24-month / 24,000-mile statutory window closes. Once the FCA cure letter and AutoLine step run their course, § 20-351.5(b)(1) gives us the four-attempt presumption. We also overlay the December 2023 DOJ/EPA/CARB Cummins emissions consent decree and the January 2024 putative class settlement so the state lemon remedy under § 20-351.3 does not get treated as a release of those separate federal proceedings.
Pattern B — The Ram 1500 backorder stall. Truck spends 20 cumulative business days off the road for warranty repairs — almost always because 23V-265 eTorque PCM-calibration parts, 24V-199 SCCM airbag-weld parts, or 24V-653 ABS-module software remedies sit on national backorder while the truck is parked at a Charlotte, Triangle, or Wilmington dealership. § 20-351.5(b)(2) attaches on the 20-business-day trigger alone. The dealer's loaner-vehicle ledger and service-write-up dates are the controlling evidence; NC counts business days, not calendar days, which means we have to reconstruct the calendar carefully when storms close dealerships during hurricane season.
Pattern C — The "no remedy yet" 25V-882 HD ORC filing. When BBB AutoLine logs a no-remedy disposition because Stellantis has not deployed a fix for the 2025 HD Occupant Restraint Controller campaign, we file directly in Superior Court — Mecklenburg, Wake, Guilford, Forsyth, Cumberland, Buncombe, New Hanover, or Durham — pleading the § 20-351 state count, the federal Magnuson-Moss count (15 U.S.C. §2310(d)(2)), and the North Carolina UDTPA count (§ 75-1.1) in the alternative. The mandatory-rather-than-discretionary fee-shift at § 20-351.8(2) is the reason the state count goes first in the pleading order even though Magnuson-Moss is procedurally easier.
How to Pull Your Ram Service Records in North Carolina
BBB AutoLine and the North Carolina Superior Court accept only complete repair orders: date, mileage, customer complaint, technician diagnosis, work performed, and parts replaced. Partial invoices or "no problem found" tickets without narrative are insufficient. Here is the order of operations that consistently produces a clean record set for a Ram claim:
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Pull your digital history first via Mopar Owner Center
Log in at mopar.com Owner Center and download every recorded service visit. This is your baseline. It will be incomplete (Owner Center misses third-party Ram dealers and any work outside the Stellantis network), but it tells you which NC dealers you need to chase.
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Request signed invoices directly from each North Carolina Ram dealer
Submit a written records request to the service manager. Under the North Carolina Unfair and Deceptive Trade Practices Act (N.C. Gen. Stat. § 75-1.1) and standard dealer–customer contract terms, you are entitled to a legible copy of every repair invoice showing date, odometer reading, work performed, parts itemization, labor, and warranty terms. Ask specifically for the full technician narrative pages, not just the summary invoice.
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Document any oral diagnoses the dealer refused to write down
If a service advisor told you "we couldn't reproduce the issue" but the vehicle failed the same way 200 miles later, write a contemporaneous note with the date, advisor name, and what was said. BBB AutoLine arbitrators and North Carolina Superior Court judges give weight to these in close cases, especially in intermittent-fault patterns that are inherently hard to reproduce on a dealer-lot demo run.
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Push back on the "service history is Stellantis property" claim
Some North Carolina Ram dealers tell consumers that repair orders belong to Stellantis and cannot be released without manufacturer approval. That is incorrect. The repair invoice belongs to the customer who paid for or warranted the work. Cite the NC Unfair and Deceptive Trade Practices Act (§ 75-1.1) and ask for the dealer principal if the service manager refuses.
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Pull dealer-side loaner records for the 20-business-day-out-of-service path
If your case relies on the § 20-351.5(b)(2) 20-business-day-cumulative pattern, the dealer's loaner-vehicle ledger and any rental-car receipts are the authoritative proof. Request the loaner contract copies showing pickup and return dates for every warranty visit, and note that North Carolina counts business days, not calendar days — a critical distinction for owners whose vehicles sit at the dealer over a long Thanksgiving or Christmas week.
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Compile everything in chronological order — inside the three-year limitations window
§ 20-351.7(a)'s three-year statute of limitations runs from the cause of action (typically the last unsuccessful repair attempt or the moment the manufacturer's final cure opportunity passes). The BBB AutoLine Customer Claim Form and any subsequent North Carolina Superior Court complaint both have a chronology section. We assemble this for you and confirm the limitations math before filing.
Need broader coverage?
North Carolina Lemon Law — Full Statute & NC Superior Court Process
The complete N.C. Gen. Stat. § 20-351 et seq. breakdown, BBB AutoLine cure-opportunity step under § 20-351.5(a), 24-month / 24,000-mile statutory window, three-year statute of limitations under § 20-351.7(a), mandatory consumer fee-shift under § 20-351.8(2), and statewide attorney coverage from Charlotte to Raleigh to Wilmington.
Go to North Carolina hub →Ram Lemon Law — National Coverage
Ram-specific defect patterns across all 49 states we cover (CA excluded), Magnuson-Moss strategy, Stellantis warranty playbook, and nationwide attorney representation.
Go to Ram hub →Ram Lemon Law in Other States
Ram in Florida
Fla. Stat. §§681.10–118
Ram in Texas
Tex. Occ. Code §§2301.601–613
Ram in New York
N.Y. GBL §198-a
Ram in New Jersey
N.J.S.A. 56:12-29
Ram in Arizona
A.R.S. §§44-1261–1267
Ram in Illinois
815 ILCS 380
Ram × North Carolina Lemon Law FAQ
Does North Carolina's Lemon Law cover my Ram 1500 if I bought it used from a CDJR dealer?
N.C. Gen. Stat. § 20-351.1 defines "consumer" broadly to include transferees during the original manufacturer warranty, and the statutory warranty period runs 24 months or 24,000 miles from original delivery to the first retail purchaser, not from your purchase date. If you bought the used Ram while the vehicle was still inside that original 24-month / 24,000-mile window and the original Ram new-vehicle warranty was still in effect, you may have a state claim under § 20-351. If the vehicle is outside the § 20-351.5 window, you can still pursue Stellantis under the federal Magnuson-Moss Warranty Act while any portion of the manufacturer warranty (including extended Mopar coverage) is in effect.
My Ram 2500 Cummins keeps going into DEF derate — does that count under § 20-351?
Yes. Mecklenburg, Wake, Guilford, and Forsyth County Superior Courts treat repeated DEF / SCR / DPF derate events as a substantial impairment of use and value under § 20-351.5: a Cummins HD that countdowns to 5 mph in the middle of a haul cannot serve the purpose for which it was purchased. Four documented dealer repair attempts for the same emissions-system nonconformity within the 24,000-mile / 24-month window, after the § 20-351.5(a) written notice to FCA US LLC in Auburn Hills and a BBB AutoLine cure step, meet the four-attempt presumption under § 20-351.5(b)(1). The December 2023 DOJ/CARB Cummins emissions settlement and the January 2024 class action are separate federal-court matters and do not waive the state lemon-law remedy.
My 2021 Ram 1500 HEMI eTorque has stalled twice on I-40 — is the 23V-265 recall enough, or do I have a lemon claim?
Both. The 23V-265 recall gives you a free PCM software flash, but the recall remedy does not address loss of use, post-remedy recurrences, or vehicles where the stall first appeared after the software fix. Stalls on I-40 between Raleigh and Wilmington, I-85 between Charlotte and Greensboro, or I-95 through Cumberland and Robeson Counties meet § 20-351.5 substantial-impairment-of-safety without waiting for four attempts. NHTSA opened Preliminary Evaluation PE24018 in July 2024 on ~150,000 additional 2022 Ram 1500 + Jeep Wagoneer 5.7L eTorque trucks for the same symptom — the federal investigation is ongoing, and lemon-law filings on 2022 production are not waiting on a recall remedy that may or may not arrive inside your three-year § 20-351.7(a) window.
What is North Carolina's 3-year statute of limitations and when does it start on a Ram claim?
§ 20-351.7(a) requires a consumer to begin a civil action within three years after the cause of action accrues. The cause of action typically accrues when Stellantis's last reasonable opportunity to cure passes — i.e., after the fourth unsuccessful repair attempt or the twentieth cumulative business day out of service, plus completion of the BBB AutoLine informal dispute procedure. This is meaningfully more generous than Illinois (18 months from delivery) or Texas (24 months from cause of action). Waiting past three years bars the state claim. Magnuson-Moss federal warranty claims have a four-year limitations period under the U.C.C. and may remain available even after the state claim is time-barred.
Do I have to use BBB AutoLine before suing Stellantis in North Carolina?
Yes when FCA US LLC's informal dispute settlement procedure is in effect and you have notice of it — under § 20-351.5(a) the consumer must first afford the manufacturer a reasonable opportunity to cure, and where the manufacturer maintains a qualified informal dispute settlement procedure (BBB AutoLine for Stellantis) the consumer must participate in that procedure first. We file BBB AutoLine in parallel with sending the § 20-351.5(a) written notice to FCA US LLC in Auburn Hills so both cure clocks run concurrently inside the three-year § 20-351.7(a) limitations window.
The Cummins emissions class action is still pending — does that affect my North Carolina lemon-law claim?
No. The December 2023 DOJ/CARB Cummins emissions settlement and the January 2024 class action are federal-court matters covering 2013–2023 Ram 2500/3500 6.7L emissions hardware. Your North Carolina state lemon-law claim under § 20-351 is a separate state remedy with a different remedy formula and a different timeline. The two can proceed in parallel, and a successful state lemon-law repurchase or refund does not waive your right to participate in the class settlement. We coordinate the timing so that participation in the class does not undercut the state-court remedy.
Does using a lemon law attorney cost me anything in North Carolina?
No. North Carolina is one of the strongest fee-shift states in the country for lemon law plaintiffs. § 20-351.8(2) provides that the court shall award reasonable attorney fees and costs to a prevailing consumer (mandatory, not discretionary). We also plead the federal Magnuson-Moss claim alongside the state count; Magnuson-Moss (15 U.S.C. §2310(d)(2)) provides an independent federal fee-shift. The North Carolina Unfair and Deceptive Trade Practices Act (§ 75-16.1) provides a separate state fee-shift on deceptive-practice counts, with potential treble damages under § 75-16. Easy Lemon represents NC Ram owners on a statutory fee-shift basis, so your recovery is not reduced by attorney fees.
I bought a Mopar extended warranty on my Ram 1500 — does that change anything in North Carolina?
It can extend your Magnuson-Moss claim window, but it does NOT extend the § 20-351.5 statutory warranty period (24 months / 24,000 miles) or the § 20-351.7(a) three-year statute of limitations. North Carolina's lemon law requires the defect to first occur during the original Ram new-vehicle warranty AND within 24 months or 24,000 miles. If the defect first showed up under your Mopar Vehicle Protection extended service contract, federal Magnuson-Moss is your better path because the four-year U.C.C. limitations period and federal fee-shift remain available.
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Ready to Check Your Ram Against North Carolina Lemon Law?
Free case review. North Carolina's 24-month / 24,000-mile statutory warranty window under N.C. Gen. Stat. § 20-351.5 and three-year statute of limitations under § 20-351.7(a) give NC owners more runway than the tighter IL or TX timelines, and the mandatory consumer fee-shift under § 20-351.8(2) makes NC one of the strongest fee-shift jurisdictions in the country. Magnuson-Moss (15 U.S.C. §2310(d)(2)) adds an independent federal fee-shift. We send the § 20-351.5(a) written notice to FCA US LLC in Auburn Hills, complete BBB AutoLine, and prepare the NC Superior Court complaint inside the three-year window.