Quick Answer (TL;DR)
FCA US, LLC (Stellantis) is recalling 302K vehicles across multiple models — including the 2021-2023 Ram 2500. The reported issue: Engine Compartment Fire (NHTSA campaign 23V060000, reported February 9, 2023). The remedy: owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay. If the defect persists after the fix, or your dealer can't complete the repair within 30 days, you may qualify for a buyback, replacement, or cash compensation under your state's lemon law.
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Recall at a Glance
| Field | Detail |
|---|---|
| NHTSA Campaign | 23V060000 |
| Date Reported | February 9, 2023 |
| Manufacturer | FCA US, LLC (Stellantis) |
| Affected Vehicles | 302,067 (campaign-wide, multiple models) |
| Model Years | 2021-2023 |
| Models Covered | Ram 2500 |
| Defect | Engine Compartment Fire |
| Safety Consequence | An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury. |
| Remedy | Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798. |
| Ram Customer Service | 1-800-853-1403 |
| Lemon Law Severity | URGENT |
What Is the Defect?
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
The Safety Consequence
An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury. NHTSA classifies this as a safety-of-life issue. The remedy must be completed by an authorized Ram dealer; owners should not delay scheduling the fix.
The Manufacturer's Remedy
FCA US, LLC (Stellantis) will provide the following remedy free of charge: owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay. Owners may contact Ram customer service at 1-800-853-1403 — referencing NHTSA campaign 23V060000.
Owner Timeline — What to Expect (Weeks 1-4)
For most 2500 owners, the recall repair follows a predictable path. Here's the typical 30-day window — and where lemon-law rights start to apply if it goes off track:
Confirm your VIN at NHTSA.gov. If included, Ram mails an owner notification letter. Schedule the repair at any authorized Ram dealer.
Dealer performs the remedy (owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay). Save the repair order with date, mileage, technician notes, and recall campaign number.
Drive normally and watch for any return of the defect. Log mileage, location, and time of any incident.
If the defect returns, if dealer can't complete the fix within 30 days, or if a second repair fails — you may qualify under your state's lemon law. Call us.
Does This Qualify for Lemon Law?
A recall by itself does not automatically qualify a vehicle as a lemon. What matters is whether the defect is fixed after reasonable repair attempts. Most state lemon laws require:
- Substantial impairment to safety, value, or use of the vehicle (the fire risk clearly qualifies)
- A reasonable number of repair attempts (typically 3-4 for the same issue, or 1-2 for safety defects)
- OR 30+ cumulative days out of service for warranty repairs
- The defect persists despite the manufacturer's attempt to fix
Recall 23V060000 helps a lemon-law claim two ways: (1) the recall itself is documented evidence the defect exists, and (2) if the manufacturer's remedy doesn't permanently fix the fire risk — or introduces a new problem — that failed remedy is exactly what lemon law was designed to address. The federal Magnuson-Moss Warranty Act adds an additional layer of protection that typically requires the manufacturer to pay your attorney fees.
Your Lemon Law Rights by State
Easy Lemon represents 2500 owners nationwide. Lemon-law statutes vary by state — here are key jurisdictions where we have deep state-court experience:
Texas
24 months / 24K miles. 4 repair attempts (or 2 for serious safety defects).
Arizona
24 months / 24K miles. 4 repair attempts or 30+ days out of service. Safety defects: 2 attempts.
New York
24 months / 18K miles. 4 repair attempts or 30+ days out of service. Among the most consumer-friendly.
New Jersey
24 months / 24K miles. 3 repair attempts or 20+ days out of service. 6-year statute of limitations.
Free VIN Lookup — Is Your 2500 Affected?
Check your 17-character VIN against NHTSA campaign 23V060000
Enter your VIN below — we'll open the official NHTSA recall lookup in a new tab so you can verify whether your specific 2500 is covered.
Prefer to talk to a lemon-law attorney first? Get a free case review — we'll handle the VIN check and tell you whether you qualify under your state's lemon law.
What to Do Right Now
- Check your VIN at NHTSA.gov/recalls to confirm your 2021-2023 Ram 2500 is included in campaign 23V060000.
- Schedule the recall repair at an authorized Ram dealer (1-800-853-1403). The repair is free of charge.
- Save every repair order. Get a paper or digital copy showing date, mileage, technician notes, and campaign number 23V060000.
- Document any incidents. If the defect returns after the recall fix, log the date, time, mileage, road conditions — and photos or video if safe. This evidence is critical for a lemon-law claim.
- Contact a lemon law attorney if the defect returns, if your dealer can't complete the fix within 30 days, or if your VIN is on a do-not-drive list. Get a free case review here.
Past Ram Lemon-Law Settlements
Easy Lemon has recovered millions for Ram owners nationwide. Three representative outcomes:
Easy Lemon — No Cost Case Review
Easy Lemon represents vehicle owners nationwide, with deep state-court experience in Florida, Texas, Georgia, Arizona, New York, and New Jersey. No upfront fees. When we win, FCA US, LLC (Stellantis) typically pays our attorney fees under the federal Magnuson-Moss Warranty Act.
Call 1-855-435-3666 or submit your case online — VIN check is free.
Frequently Asked Questions
Is the 2023 Ram 2500 fire risk recall covered by lemon law?
Yes, if the defect substantially impairs the safety, value, or use of your 2021-2023 Ram 2500 and cannot be repaired after reasonable attempts. NHTSA campaign 23V060000 itself is documented evidence the fire risk exists — strengthening any lemon-law claim under state law and federal Magnuson-Moss.
What if my Ram dealer can't perform the recall repair?
If FCA US, LLC (Stellantis) or its dealer network cannot complete the recall repair for campaign 23V060000 within roughly 30 cumulative days, that delay can independently qualify the vehicle under state lemon law as an inability-to-repair — even if you never had a failed repair attempt.
Do I need to complete the recall repair before filing a lemon-law claim?
In most cases, yes. Courts and arbitrators expect FCA US, LLC (Stellantis) to be given an opportunity to cure the defect. Recommended path: complete the dealer's recall repair first, document each visit, and file a lemon-law claim only if the defect persists or the dealer can't perform the fix within 30 days.
How much can I recover under Ram lemon law for the 23V060000 recall?
Three outcomes are common for owners of the affected 2021-2023 Ram 2500: a manufacturer buyback (full purchase price minus a mileage-use deduction), a comparable replacement vehicle, or cash compensation if you keep the vehicle. Federal Magnuson-Moss claims can also recover attorney fees — typically paid by FCA US, LLC (Stellantis), not by you.
How do I check if my 2500 VIN is affected by recall 23V060000?
Enter your 17-character VIN at nhtsa.gov/recalls. If your VIN is included in NHTSA campaign 23V060000, you'll see the open recall listed. You can also call Ram customer service at 1-800-853-1403 with your VIN, or use the free VIN check on the Easy Lemon contact page to learn about your lemon-law rights.
How long do I have to file a lemon-law claim for the 2500 recall?
Statute of limitations varies by state: Florida and Texas typically allow 4 years from the manufacturer's last repair attempt, Georgia 1-2 years, Arizona 4 years, New York 4 years, and New Jersey 6 years. Federal Magnuson-Moss claims may extend the window. Document every repair visit for the 23V060000 fix and contact a lemon-law attorney early to preserve your rights.
What is the remedy for the Ram 2500 recall 23V060000?
FCA US, LLC (Stellantis)'s remedy is: owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay. The fix is provided free of charge under federal recall law. If the remedy fails to fix the fire risk, that failed remedy strengthens your lemon-law case — keep the dealer's repair order and any post-repair incident logs.
Does the fire risk count as a safety defect?
Yes. NHTSA classifies the fire risk as a safety issue: an electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury. Safety defects typically qualify for lemon-law relief faster than non-safety issues — most state statutes require fewer repair attempts (often just 2) for documented safety defects.
Affected by the Ram 2500 recall? Get a free case review.
No upfront fees. When we win, FCA US, LLC (Stellantis) typically pays our fees under federal Magnuson-Moss law.
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Reviewed by the Easy Lemon editorial team on .