Infiniti Lemon Law Lawyers

Infiniti’s CVT transmission problems create stronger lemon law claims than similar Nissan issues due to the premium price point and performance expectations of luxury vehicles. While Infiniti uses similar JATCO-manufactured CVTs as parent company Nissan, the higher torque applications in QX50, QX60, and Q50 models often lead to more severe manifestations of juddering, hesitation, overheating, and complete failure. For lemon law purposes, the substantial impairment standard is easier to meet with Infiniti vehicles because the transmission defects more clearly diminish the vehicle’s value relative to its luxury market position. Infiniti typically defends by performing software updates rather than component replacements, which frequently fails to resolve the underlying mechanical vulnerabilities. Document all performance impacts, especially comparison to test drives of similar models, to demonstrate the substantial nature of the impairment.

Infiniti’s InTouch infotainment system creates unique lemon law considerations because its integration with essential vehicle functions means failures affect more than just convenience features in Q50, Q60, and QX models. When the dual-screen system malfunctions, it can disable climate controls, safety systems, and vehicle monitoring functions, creating a stronger ‘substantial impairment’ argument than typical infotainment issues. Infiniti commonly defends by performing software updates rather than component replacement, often treating each update as a new solution rather than a continuation of the same repair attempt. To strengthen your claim, document specifically how system failures impact essential vehicle operations beyond entertainment, especially noting safety implications of screen freezes or system crashes. Infiniti’s internal technical service bulletins acknowledging connectivity issues between the dual screens provides powerful evidence of a known defect rather than isolated incidents. Several courts have found that persistent infotainment failures meet the substantial impairment standard when they affect critical vehicle functions.

Infiniti’s Direct Adaptive Steering (DAS) and hydraulic steering systems present specific defects that strengthen lemon law claims in Q50, Q60, and QX models. Qualifying issues include steering vibration at highway speeds, unpredictable resistance changes, excessive play developing prematurely, and calibration issues causing inconsistent response. Infiniti typically defends by performing software updates and alignments rather than component replacements, often attributing problems to road conditions or tire balance rather than system defects. To build a strong case, document specific symptoms with video evidence when possible, particularly noting safety implications during evasive maneuvers or precision driving situations. Infiniti’s technical service bulletins addressing steering ‘feel improvements’ provide evidence of known issues despite carefully worded language. Expert testimony comparing your vehicle’s steering performance to identical models with properly functioning systems is particularly effective in establishing substantial impairment. Several courts have found that unpredictable steering response creates safety concerns that qualify for lemon law protection regardless of whether failures trigger dashboard warnings.

Infiniti vehicles equipped with drive-by-wire throttle systems, particularly Q50, Q60, and QX50 models, have experienced specific defect patterns that strengthen lemon law claims. These vehicles may exhibit symptoms including hesitation during acceleration, unpredictable throttle response, surging at constant speeds, and in Direct Adaptive Steering equipped models, coordination issues between steering and throttle inputs. Infiniti typically defends by performing throttle body cleaning and software updates rather than addressing system design vulnerabilities, creating a pattern of temporary improvements followed by returning symptoms. To build a strong case, document specific driving conditions that trigger symptoms, safety implications during traffic maneuvers requiring predictable acceleration, and all diagnostic codes retrieved during service visits. Infiniti’s technical service bulletins regarding throttle response calibration and adaptation procedures provide evidence of known issues. Courts in several states have found that unpredictable throttle response creates obvious safety concerns that easily meet the ‘substantial impairment’ standard regardless of whether the manufacturer considers the behavior within specifications, as consumer expectations of consistent throttle response represent a fundamental safety consideration.

Infiniti vehicles equipped with VR30 twin-turbocharged engines, particularly in Q50, Q60, and QX50 models, have experienced specific cooling system defect patterns that strengthen lemon law claims. These vehicles may exhibit symptoms including engine overheating during normal driving conditions, coolant loss without visible external leaks, turbocharger heat soak affecting performance, and warning lights indicating reduced power to protect engine components. Infiniti typically defends by performing coolant flushes and software updates to modify cooling fan operation rather than addressing fundamental thermal management limitations in the engine design. To build a strong case, document all temperature-related issues with dashboard photographs when possible, note performance limitations occurring in warm weather or during sustained performance driving within normal parameters, and preserve diagnostic codes retrieved during service visits. Infiniti’s technical service bulletins regarding cooling system pressure testing and fan control module updates provide evidence of known issues. Expert testimony establishing that these thermal management problems substantially limit the vehicle’s advertised performance capabilities is particularly effective, as high-performance characteristics represent primary purchase motivations for VR30-equipped vehicles, easily meeting the ‘substantial impairment of value’ standard when the vehicle cannot sustain advertised performance due to cooling system limitations.